arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 2893 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

6.3 suin R.
Indonesia
February 27, 2013
Great location but small rooms
Best price
Great location but small rooms, the food is good enough

9.7 irvan O.
Indonesia
March 07, 2013
great location but small room
nearest from kuta beach
the place is near from kuta beach, and food is veryy good, but the bathroom is too small, the pool is good because at the top of hotel, the view is very good

8 Ming L.
Malaysia
March 05, 2013
Best Western Kuta Beach - Benasari
Close to Kuta Beach, Clean and nice hotel, nice buffet spread, friendly staff
best western kuta hotel is a comfortable boutique hotel. the hotel is just 5 mins walking distance to the kuta beach and about 10-15 mins walk to jalan legian. opposite the hotel, there is a 24 hours convenient store and guardian pharmacy just located a few shops away too. generally, we are happy with it's strategic location whereby we could easily walk to the kuta beach and jalan legian for food and shopping. the staff working there are very friendly and helpful especially ms.novita at the reception. their room service and room cleaning are efficient too. we like their breakfast buffet, their food spread changes everyday for the 5 days we were there. their spread were good with mix of western, local, asian spread. their guest room is comfortable and clean. this hotel is quite new, therefore their furnishing, sanitary wares, bed sheets, etc are still very new. the deluxe room we stayed has a balcony, we could dry our wet towels and swim wear outside which is a plus point. although there is a construction ongoing outside our room, we barely notice the noise. maybe our balcony sliding doors were closed all the time. generally, we are happy with the hotel guest room, location, service and food. we are only little disappointed with the obstructed sea view by the construction on going in front of our room.

7.7 David G.
Luxembourg
May 31, 2013
Close to the beach but small rooms
Distance to the beach
The hotel is close to the beach and the rooms have partially a sea view. The rooms are pretty small and reduced to the functional minimum.

7.3 Medy T.
Indonesia
March 03, 2013
Hotel yang Romantis
Suasana sepi
Cukup mengesankan, pelayanan ok, kebersihan ok. Ukuran kamr besar. Sarapan ok, tetapi kurang banyak jenisnya.secara keseluruhan pokoke Ok

7.7 Nathan M.
Australia
February 24, 2013
second stay still good
location, roof top pool
this is the second time i have stayed here and as the first it was nice. rooms are small but that didnt phase me as i only sleep and shower there and am always out and about. the roof bar and pool is nice to sit and watch the sun set.

8.3 Yat W.
Malaysia
February 25, 2013
A good modern hotel in the midst of Kuta
Modern
Me and a bunch of friends stayed here as part of our Bali trip, we booked 2 rooms via Agoda.com. The rooms are nothing to shout about and is typical for a modern chain hotel. But because it is a modern chain hotel, you can expect all the necessary amenities to be available; free wifi, clean towels, too many channels on the TV, toiletries, etc. Location wise, it is great if you want to be near the beach because it is mere minutes walk to Kuta Beach, but if you want to go to the main shopping area in Legian as well as the nightlife haunt of Sky Garden and the like, it is not so great, you'll have to walk through some dark lanes to the main road, and another 30 minutes walk towards the main shopping and nightlife area. But if you can ride a bike, then it is not a problem, there are plenty of bikes available for rent cheaply, just remember to wear helmet and bring your license.

9 kounder S.
India
February 22, 2013
good location
hospitality
very clean rooms,receiption was fantastic.no disturbance from any quater. we had a pleasant stay.

8.7 Lai D.
Malaysia
February 24, 2013
Great location and good service
Walking distance to the beach, swimming pool at roof top very nice view
Overall, the hotel is very clean and the location is very convenience to the beach or to the market. It can reach in walking distance about 10 mins, and the hotel include breakfast as well. The breakfast have various choices. I definitely will stay this hotel again for my next trip to Bali!!

8.7 Thema R.
Indonesia
February 20, 2013
Clean, nice place, helpfull staff
near the beach
I will recomend this hotel to all of my friend During stayed with my daughter's friend, we are very satisfy