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Recent customer comments

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All reviews (2893)

Business travelers (129)

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Families with young children (302)

Families with older children (197)

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Very good
7.7
based on 2893 reviews
Hotel Condition/Cleanliness
7.9
Facilities
7.0
Location
8.0
Room Comfort/Standard
7.7
Staff Performance
7.7
Value for Money
7.7
Food/Dining
7.0

10 Nani M.
Malaysia
September 15, 2014
love the place..room and hotel was very clean.
rm and hotel is clean, near to beach and shops.ps
Our stay is excellent.room & hotel was clean. Located near to everything, shops, kuta beach, hard rock cafe, lounges, bars, kfc, halal restaurant, cafes &surfing schools. The only thing that hassle us is the the transparent bathroom. Its hard to get change and to bath with that transparent glass bathroom.maybe management can put coloured or pictured shade for the bathroom.and the shower room need a curtain to avoid the water from dropping into the sink area.coz its making the sink area wet when it drops in there.i have to ask extra floor mat to the housekeeping in order to ensure our bathroom is clean n tidy. The staff also are very helpull with tips n always remind about our safety. They also very warm to us and make us feel like home. We feel safe here. Special thanks to anuar the security for taking care all of us and rizky the receptionist. We definately will remember this hotel as it is the first place we went after we landed in Bali. We for sure will come back and create more memories!

9.7 siti Y.
Malaysia
May 01, 2015
Satisfied
near to kuta beach.clean.friendly staffs
great! But the toilet is glass where we can thru.so uncomfortable to shower when i stayed with my bro.

7 LOO W.
Malaysia
September 13, 2014
Maintenance very poor.
Good location, nice surrounding place n near beach.
This hotel location is good but the room keys always ned to change n reset the card keys. Everyday ned to inform front desk to reset the card keys if not cannot open the room door.

10 qayyum Y.
Malaysia
September 11, 2014
close to the beach
Staff are nice

8 Andrew W.
United Kingdom
September 24, 2014
Nice hotel at a good price
Location of the hotel and the style and design of the rooms
I stayed for 3 nights at Best Western in Kuta beach. The staff were very efficient and friendly at check-in / check-out time and whenever you saw them during the day. The room itself was a double with a TV, safe & coffee/tea etc. The style of the room was very modern and it was cleaned well. The roof top swimming pool and bar was an excellent place to relax. The location of the hotel was good with a 10 minute walk into Kuta square and only 2 mins from a good part of the beach.

7 Fhia A.
Indonesia
September 06, 2014
A great location
Near kuta beach
Small swimming pool, small room but has a great location

8 CHIN Y.
Malaysia
September 08, 2014
close to kuta beach
very close to kuta beach. friendly staff.value for money
very good

8.7 Kenny F.
Malaysia
September 08, 2014
the staff are friendly and willing to help
breakfast, nice room, friendly staff
room was really nice, friendly staff, accessible, near kuta beach and kuta street. easy access for shopping

7 Wilson L.
Indonesia
September 13, 2014
good for it
fitness center, location of the hotel at the center of town, nice staffs

5.7 Rony Y.
Indonesia
September 04, 2014
Good location
Good Location, simple, small hotell
The hotel location is good, walking distance from Kuta beach. The hotel and room is small and simple, but enough for staying.