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Very good 7.7
Based on 2933 reviews

Recent customer comments

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Very good



based on 2933 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

T B.
Australia
July 03, 2014
Pleasant stay close to the beach and great value
Location, price and gret breakfast
I enjoyed my short stay at the Best Western Kuta Beach. The hotel is only a minute walk to the the beach and 5 minutes from centrla Kuta/legian. Great breakfast and attentive staff. Hotel is clean and still fairly new, the rooms are decent size, and perfect for the solo traveller or couple wanting a good quality room at very reasonable rate. Will come Back.

Faridah F.
Indonesia
July 02, 2014
not bad, quite standard
location
quite ok

Plinio S.
Brazil
July 01, 2014
Enjoyable
Location, Staffs and Food
Such a good time, this hotel is well located, if you like shopping, nightlife and beach, this will be a good hotel for you, I recommend it.

Melissa S.
Singapore
June 30, 2014
Average stay worsened by poor cleanliness!
Location
The stay was average - basically you get what you paid for. So that was fine. Unfortunately it became bad very quickly, when I found an adult cockroach on my bed! Needless to say I headed for the recep, where the receptionist told me that they will send room service to handle the situation. Only when I requested for a change of room did he obliged. He was not apologetic, nor sympathetic. There was no service recovery whatsoever. WIFI was horrible. Every time the mobile screen turns off, you will have to do a re-login. Aside from the pest situation, I felt that in general, the room was unclean. I will not be heading back, nor will I recommend this hotel (KUTA branch)

Mario A.
Singapore
June 30, 2014
Clean room, good location.
Location, friendly staff.

Tarak D.
India
June 28, 2014
Good, small but clean room
Good, small but clean room
Good, small but clean room

SITI A.
Malaysia
June 26, 2014
Awesome,despite the card access problem
The food,the staff,the comfy
Satisfaction despite that we always has problem with the access card,overall was satisfaction and awesome

ONG J.
Malaysia
June 25, 2014
Wonderful
Staff were friendly, nice & tidy room, wifi available in this hotel
It was a great experience location is strategic and close to beach.

Poh T.
Singapore
June 25, 2014
Family Hotel
The room is good for family with 2-3 young children, however the toilet is a little small and have no shelves for placing toiletries (shampoo, shower gel, etc).
The hotel is good for family but since its located along alley, you need to be extra careful when walking out to the main road. Perhaps because there's a vacant land next to the building, there was mosquitoes and my child had quite a couple of mosquitoes bites on his face and legs; luckily we had mosquito patch else i think it'll be worst. Overall, still pretty satisfied.

mohamed M.
Singapore
June 25, 2014
Friendly staff, attend to any of your needs.
Friendly staff, nice clean room and walking distance to amenities.
Pleasant and wonderful. We have great time shopping and sight seeing.