Very good 7.5
Based on 40 reviews

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About Best Western Majestic Hotel

Description

Placed in the historical center of Mexico City, this hotel offers stunning views of the Zocalo, the city's main square, as well as convenient on-site dining options. The rooms offer ironing facilities, safety box and cable TV. The private bathrooms come with bath or shower, hairdryer and free toiletries. Best Western Majestic Hotel overlooks the vibrant Madero Avenue. Beautiful buildings including the Metropolitan Cathedral, Mayor Temple and the National Palace are just steps away. Guests will also appreciate easy access to unique shops and interesting museums. While enjoying views of the city, guests can savor traditional Mexican and international cuisine in La Terraza Restaurant. After dinner, the Majestic Best Western's Campanario Bar is a great place for guests to sip on a cocktail or glass of wine.
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Features

Internet

  • Free Wi-Fi in all rooms

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Babysitting service

On-site facilities

  • Smoking area

Health and security

  • 24-hour front desk
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 6.9
  • Facilities 8.0
  • Location 8.7
  • Room Comfort/Standard 7.8
  • Service 6.8
  • Value for money 7.8
  • Food/Dining 7.4
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Gerard P.
United States
April 27, 2016
best stay april 2016
they are very good; I like them, but they have to upgrade their billing system.

yuen T.
Canada
March 13, 2013
Classic Hotel but needs lots of improvement
location, art deco, history
I enjoyed being so close to all the attractions, hate to see a nice hotel with so much history , going downhill.

yuen T.
Canada
March 09, 2013
Lovely hotel but......
location
I stayed in this hotel for 6 nights and I must say this is a great hotel with lots of history and style. However, it really needs to improve the the service and software inside the room. The towels and bedsheets were too old with stinks everywhere. The roof top restaurant gave u a breathtaking view over the Zosola but The breakfast staffs were not really friendly. Food were mostly not hot enough. The housekeeping department also needs improvement. They often forgot to replace all the towels and glasses.

ALLIBERT R.
France
January 27, 2013
amazing location and building
locaton
the location is simply fantastic, right in the downtown area surrounded by a lot of old buildings, this hotel carries a lot of history and great feel for a touristic visit. the rooms may be a bit noisy

edward W.
United States
December 19, 2012
excellent location on the zocalo
the zocalo view
we really enjoyed this hotel. everything was perfect. thank you so much for the hotel deal.yours truly, edward wise

Renuka V.
India
December 20, 2011
Great experience
Stupendous location with rooftop restaurant overlooking historic Zocalo plaza
excellent experience. friendly and helpful staff at reception, at the door and in the restaurant. internet freely available. oldfashioned ambience, well kept rooms. not heated but extra blankets were available and so it was fine. the location and staff made a huge difference to our enjoyment of our first visit to mexico and to mexico city and we shall definitely be recommending this hotel, city and country to all our friends in india and the us

RIGAS D.
Greece
March 17, 2011
Perfect location, perfect service from the stuff..
location, friendly stuff
Best Western Majestic is situated on the Plaza Zocalo or Plaza Constitucion at Mexico city. Few steps only from hotel there are many restaurants, starbucks, shopping centers and the Latinoamericano skybuilding for a view of Mexico city above.... Five minutes by walking is the Palace of Bellas Artes. Metro station is only 1 minute walking.

CARL F.
United States
January 15, 2011
Rustic hotel in a great location.
Location, rustic ambience, quiet atrium, friendly, competent staff.
Some noise from the Zocalo if there are events going on. However, they usually quit by 10 PM.
If you want to stay in an historical location and don't mind older accommodations, this is the place for you! We enjoyed the location immensely. The view from our room -- the Zocalo, cathedral and Palacio del Gobierno -- was fantastic. The brunch at the Terrace restaurant was very good but a bit pricey. We would definitely stay here again.

Emma T.
Canada
January 02, 2011
Great location, great service
Beautiful building, very central, close to museums, markets, and sights, friendly service
the beds were terribly uncomfortable
what a perfect location for us, we had only one night to see mexico city. there was the christmas celebrations happening in the zocalo across the street, the beautiful cathedral to tour, and the museum of anthropology at templo mayor nearby. we had a great afternoon and evening out and were able to stop in for rests in the room since it is so close to all of these things.

Daniel P.
Canada
December 15, 2010
convenient location, but needs TLC...
located on the perimeter of the Zocalo, centre of Mexico City Historic district, nice period detailing
Needs attention--broken bathroom faucets, etc. Not as shown on the website. Beds were like concrete
This was the first return visit to this property in 24 years. It used to look like the website photos--the once-charming rooftop restaurant is now threadbare and has a cheap blue plastic tarp over the patio. The buffet on offer was quite unappetizing. Beds were very uncomfortable, and bathroom fixtures broken. Plants throughout the hotel looked almost dead. The lobby was poorly lit and looked as neglected as the rest of the property. The power, (in only the hotel, and not in the adjoining shops/properties!), was surging on and off on our last day. In short, this hotel, ideally located on the Zocalo, and once quite charming, needs to be maintained properly by management who care....



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