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Best Western Mangga Dua Hotel and Residence

Mangga Dua Abdad No. 111, Mangga Dua, Jakarta, Indonesia 10730 (Show on map)

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Area: Mangga Dua Number of Rooms: 168
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
2939 reviews

Value for Money
7.8
Location
7.1
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (2939)
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Heng P. Business travelers Singapore, September 7, 2014
Fabulous stay

Clean & High Floor with awesome view
10
Very delightful stay, awesome service. Room is Clean & Fresh
Nicholas M. Business travelers United Kingdom, September 6, 2014
Best choice for money

Nice room with a stunning view, swimming pool and restaurant
9.3
Very little to wish for. Five minutes away from supermarket, ten minutes away from mangga dua mall. 20 minutes away from kota stasiun. Rooms are clean with plenty full coffee, tea and water. Room service is adequate and attentive when needed. The band, most nights, s fun. In karaoke style people can join in. The swimming pool is big and segmented for toddlers, children and adults
Mohd F. Groups Malaysia, September 6, 2014
spa & massage facility not good enough

life band music
7.3
good but hotel need provide suttle bus to shoping centre
Salem A. Families with young children Kuwait, September 5, 2014
Nice location

Near from sea nice location
5.3
Not bad
Nicholas M. Business travelers United Kingdom, September 1, 2014
Enjoyable

Rooms, service, pool
9.3
Couldn't be better. This is relaxing in style. All you need is here. Welcoming people, nice foods, great entertainment, band, pool, massage
Lim E. Solo travelers Malaysia, August 30, 2014
Good all round

The rooms setting was beautiful, the facilities was very good, the breakfast was very yummy
8
The first view when I entered the lobby was beautiful but when I checked in about 4pm the receptiontold me the room was not ready. He says when is ready he'll call. But after waiting at the lobby for a full one and a half hours I want back to the reception and ask was my room ready? At that time it was a different person and he said yes it was. I was wondering why they didn't inform me. Ooo well nvm that. The room was very good but kind of small. I really like the confortable bed and the view was beautiful.
Yan S. Business travelers Indonesia, August 29, 2014
the guest have to wait for 2 hours before check in

location, nice room and friendly staff.
7.3
Good friendly staff, but unfortunately, my client have to wait for almost 2 hours just to get checked in. And it was 18.00, so all room should have been cleaned. But unfortunately, he has to wait for 2 hours because the room is not yet ready. Please make sure this problem does not occur again. thank you..
Poh Y. Business travelers Malaysia, August 26, 2014
Value for money hotel

Location, Comfortable & Clean
8
Only setback is the long wait for the elevator.
Mohd A. Groups Malaysia, August 26, 2014
Value for money. Nice hotel

Value for money. Nice hotel.
8.3
Really nice hotel with comfortable rooms. Value for money.
Tomas D. Families with young children Netherlands, August 22, 2014
Reasonable hotel if you like waiting

Size room and bed
5
After a slow start, good stay...

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