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Best Western Mangga Dua Hotel and Residence

Mangga Dua Abdad No. 111, Mangga Dua, Jakarta, Indonesia 10730 (Show on map)

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Best Western Mangga Dua Hotel and Residence Jakarta - Bathroom Best Western Mangga Dua Hotel and Residence Jakarta - Guest Room Best Western Mangga Dua Hotel and Residence Jakarta - Lobby Best Western Mangga Dua Hotel and Residence Jakarta - Lobby Best Western Mangga Dua Hotel and Residence Jakarta - Guest Room
Area: Mangga Dua Number of Rooms: 168

Recent customer reviews

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Very Good

7.6

based on
2732 reviews

Value for Money
7.8
Location
7.1
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (2732)
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Leon P. Families with young children United States of America, December 12, 2013
Late Night Intrusions

breakfast, Large Room & Pool
7
Agustinus L. Business travelers Indonesia, December 12, 2013
Nice and clean room

Good breakfast, clean and comfort room, nice staffs
8
Vui Y. Business travelers Malaysia, December 12, 2013
nice, big room, clean hotel

nice, big room, clean hotel
8
Good location, friendly and helpful staff. Next to shopping centre, you can hire a car with a driver from hotel reception and have amazing trip to bogor, puncak
Agustinus L. Solo travelers Indonesia, December 11, 2013
Good hotel close to city

Location is good, room was nice, breakfast had wide variety of foods
8
James K. Solo travelers United Kingdom, December 10, 2013
Good - but bit more effort could be very good

Room size, Some staff very good
5.7
It was ok, average. The room size was good but the bathroom small. The Hotel was only 7 years old yet some of design was poor, ie: windows which even on 27th floor opened, were not double glazed and could hear traffic - even on 27th floor. Breakfast was mixed, the Maitre D worked hard to assist but the day she wasnt there it went to pieces and twice over breakfast the entire area was devoid of any staff to serve drinks or eggs etc. On arrival in my room there were no towels so tried ringing reception or housekeeping using the telephone menu, could not get any line out, later found out that the numbers were changed so wasted about 45 minutes on arrival before could shower. When explained this to reception was met with a smile of 'oh well' and wasnt taken seriously. The area map could not be explained by Concierge and indeed the road hotel sited on wasnt on map and yet concierge couldnt see this. There was no advice about local restaurants or places to visit. Immediate vicinity of hotel was awful, seedy, dirty and with no obvious attraction. It is a shame as a few of staff were very good but a serious training of many of the staff in customer service is desperately needed.
Wilson A. Business travelers Indonesia, December 10, 2013
Worst staff performance but great location

Great location, good food, free shuttle bus
5.7
during my stayed at the hotel everything was not well prepared by the hotel staff. I have to call the operator for 3 times looking for a towel and i found no fridge in my room. worst ever hotel staff.
Melvina M. Business travelers Indonesia, December 9, 2013
Grat Breakfast

Nice view, cozy room, comfortable bed
10
Nice view, cozy room, comfortable bed
Melvina M. Business travelers Indonesia, December 9, 2013
Nice view, cozy room, comfortable bed

Nice view, cozy room, comfortable bed
10
Nice view, cozy room, comfortable bed
Alina I. Couples Malaysia, December 9, 2013
comfortable room,clean and quiet

quiet,clean and private
9
clean room,quiet ambiance,near shopping complex,helpful staff
Yudi H. Families with young children Indonesia, December 8, 2013
so so

not so expensive and the food is not bad
6
average staying. not so poor. the service quite well. just the bathup broken and don't have towel in bath room.

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Best Western Mangga Dua Hotel and Residence JakartaBest Western Mangga Dua Hotel and Residence Jakarta - BallroomBest Western Mangga Dua Hotel and Residence Jakarta - BallroomBest Western Mangga Dua Hotel and Residence Jakarta - BallroomBest Western Mangga Dua Hotel and Residence Jakarta - BuffetBest Western Mangga Dua Hotel and Residence Jakarta - Guest RoomBest Western Mangga Dua Hotel and Residence Jakarta - BallroomBest Western Mangga Dua Hotel and Residence Jakarta - Fitness RoomBest Western Mangga Dua Hotel and Residence Jakarta - LoungeBest Western Mangga Dua Hotel and Residence Jakarta - RestaurantBest Western Mangga Dua Hotel and Residence Jakarta - Meeting RoomBest Western Mangga Dua Hotel and Residence Jakarta - Batavia Coffee ShopBest Western Mangga Dua Hotel and Residence Jakarta - Coffee Shop/CafeBest Western Mangga Dua Hotel and Residence Jakarta - RestaurantBest Western Mangga Dua Hotel and Residence Jakarta - Guest RoomBest Western Mangga Dua Hotel and Residence Jakarta - Suite RoomBest Western Mangga Dua Hotel and Residence Jakarta - Guest RoomBest Western Mangga Dua Hotel and Residence Jakarta - BathroomBest Western Mangga Dua Hotel and Residence Jakarta - Guest RoomBest Western Mangga Dua Hotel and Residence Jakarta - LobbyBest Western Mangga Dua Hotel and Residence Jakarta - LobbyBest Western Mangga Dua Hotel and Residence Jakarta - Guest Room

Customer Reviews - Best Western Mangga Dua Hotel and Residence, Jakarta

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