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Very good 7.5
Based on 3228 reviews

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Very good

based on 3228 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.2
  • Location 7.1
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 7.2

December 14, 2013
Near to mangga dua and value for money
Good breakfast, nice hotel and good staff
The hotel located in the middle of town and just opposite the mangga dua shopping mall. Value for staying and the staff also friendly

Norliana O.
December 14, 2013
It was a good stay
Near to shopping area, free shuttle to shopping mall, quite
This hotel strangely located somewhere nearby unplanned housing area. Don't walk alone to/fro nearby this hotel. The nearby area looks like not safe.

James K.
United Kingdom
December 13, 2013
Good - but bit more effort could be very good
Room size, Some staff very good
It was ok, average. The room size was good but the bathroom small. The Hotel was only 7 years old yet some of design was poor, ie: windows which even on 27th floor opened, were not double glazed and could hear traffic - even on 27th floor. Breakfast was mixed, the Maitre D worked hard to assist but the day she wasnt there it went to pieces and twice over breakfast the entire area was devoid of any staff to serve drinks or eggs etc. On arrival in my room there were no towels so tried ringing reception or housekeeping using the telephone menu, could not get any line out, later found out that the numbers were changed so wasted about 45 minutes on arrival before could shower. When explained this to reception was met with a smile of 'oh well' and wasnt taken seriously. The area map could not be explained by Concierge and indeed the road hotel sited on wasnt on map and yet concierge couldnt see this. There was no advice about local restaurants or places to visit. Immediate vicinity of hotel was awful, seedy, dirty and with no obvious attraction. It is a shame as a few of staff were very good but a serious training of many of the staff in customer service is desperately needed.

Tan K.
December 11, 2013
Nice hotel & value for the money
Friendly staff & nice breakfast
Friendly & helpful staff, they will try to answer you quenstion. And i'm so enjoy their Yummy breakfast

Gunadi K.
December 10, 2013
Nice Hotel for Bussiness Only
Delicious Breakfast, Big room, Fast check in & check out
I stayed for bussiness purpose only. They have many choice of food, and all of it tastes delicious. Big and clean room, but the hotel and apartement are in same building. So sometimes little bit crowded at the elevator. And it takes 10 minutes just for reach my room floor !!

riony K.
December 06, 2013
fun, exciting, relaxing
clean , near to shopping area, friendly staff

riony K.
December 06, 2013
pleasant stay
clean , near to itc, frendlystaff

Azis M.
December 06, 2013
good for breakfast
food, room, cityview
nice and so comfy especially for breakfast, but the location dindot so comfy, maybe after a few minth later the street is ok...

Mei A.
December 05, 2013
Friendly staff
Friendly staff, comfortable room and city view

hamzah Z.
December 04, 2013
nice stay
clean, friendly staff, large room