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Best Western Mercur Hotel

Vester Farimagsgade 17., Tivoli, Copenhagen, Denmark 1606 (Show on map)

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Formerly : Norlandia Mercur Hotel
Best Western Mercur Hotel Copenhagen - Exterior Best Western Mercur Hotel Copenhagen - Front desk Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Facilities Best Western Mercur Hotel Copenhagen - Reception Bar Best Western Mercur Hotel Copenhagen - Breakfast Buffet Best Western Mercur Hotel Copenhagen - View from the balconies Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Lobby Best Western Mercur Hotel Copenhagen - Restaurant Best Western Mercur Hotel Copenhagen - Lobby Best Western Mercur Hotel Copenhagen - Tennis court Best Western Mercur Hotel Copenhagen - Tennis training machine Best Western Mercur Hotel Copenhagen - Guest Room
Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Bathroom Best Western Mercur Hotel Copenhagen - Entrance Best Western Mercur Hotel Copenhagen - Entrance and lobby Best Western Mercur Hotel Copenhagen - Bar Best Western Mercur Hotel Copenhagen - Exterior Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Interior Best Western Mercur Hotel Copenhagen - Guest Room Best Western Mercur Hotel Copenhagen - Guest Room
Area: Tivoli Number of Rooms: 109
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
78 reviews

Value for Money
7.1
Location
8.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (78)
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Paytai R. Business travelers Thailand, December 1, 2014
A bit difficult to get to the hotel

Price is valuation
6
Chinyao C. Business travelers Taiwan, November 23, 2014
Good stay

Good location, nice cozy room, nice stay
8
Jin L. Business travelers Singapore, September 13, 2014
Normal

quiet. cosy
6
Duck-Young L. Couples Australia, September 10, 2014
nice hotel to stay

good location, nice breakfast and kind staff
9.7
It was close to the central station and city centre; Overall I was very satisfied with the location, breakfast and service.
Irene B. Couples Canada, August 25, 2014
Too expensive for quality and staff performance

Location and breakfast
5.7
The young lady who checked us in was great however all other staff on the front desk we encountered were not helpful and abrupt. The hotel is close to the train station and major sites. The rooms are in need of updating. All in all we felt we paid way too much for the quality and service we received. Although all hotels in Copenhagen are expensive this one appears to be overpriced. Please be advised if you are a Best Western reward member when booking through an online booking agent like Agoda this hotel does not give the Best Western reward points. In order to get the reward points you must book through their website and pay more for the already overpriced room.
Heng J. Business travelers Indonesia, August 7, 2014
Good room and clean

food, staff, room
7.7
the room was clean and comfy to stay
Mette B. Couples Denmark, July 21, 2014
Average hotel with bad service

Location
4
This is a very average hotel with no charm whatsoever. Boring breakfast with cheap ingredients (not even a Heinz ketchup - and the fresh tomatoes looked as if they had been cut by a kid in very uneven pieces)in a miserable canteen-like room. Cleaning staff was rude - they have to use the two same (old and slow) lifts as the hotel guests when bringing huge bags of linen up and down in the morning - leaving them naturally stressed. However, this is no excuse for insisting on taking the lift in front of the (paying) guests as one of them did. Staff seems unmotivated (at best), a part from the nice and efficient Swedish lady in the reception. Basic room, average cleanliness. No free hotel parking. Well - location is good and that was the only good thing about our stay.
Peisi K. Business travelers Singapore, July 5, 2014
Normal hotel standard.

Staff are friendly and helpful. Location is near to shopping street and train station.
6.3
Nothing surprising.
Choo H. Business travelers Singapore, July 5, 2014
Good Hotel

close proximity to shopping areas, friendly staff and relaxing environment
8
the only problem was there were no carparks for this hotel and we had to park at a public carpark behind the building. Other than that, all is fine.
Tse W. Business travelers Hong Kong, June 12, 2014
Good

Very good
9.7
Very good very good. Very good. Very good very good very good

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Best Western Mercur Hotel Copenhagen - Hotel entranceBest Western Mercur Hotel Copenhagen - ExteriorBest Western Mercur Hotel Copenhagen - Front deskBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - FacilitiesBest Western Mercur Hotel Copenhagen - Reception BarBest Western Mercur Hotel Copenhagen - Breakfast BuffetBest Western Mercur Hotel Copenhagen - View from the balconiesBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - LobbyBest Western Mercur Hotel Copenhagen - RestaurantBest Western Mercur Hotel Copenhagen - LobbyBest Western Mercur Hotel Copenhagen - Tennis courtBest Western Mercur Hotel Copenhagen - Tennis training machineBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - BathroomBest Western Mercur Hotel Copenhagen - EntranceBest Western Mercur Hotel Copenhagen - Entrance and lobbyBest Western Mercur Hotel Copenhagen - BarBest Western Mercur Hotel Copenhagen - ExteriorBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - InteriorBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - LobbyBest Western Mercur Hotel Copenhagen - Guest RoomBest Western Mercur Hotel Copenhagen - Guest Room


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