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Best Western Oxford Suites Makati

Durban corner P Burgos Streets, Makati, Manila, Philippines (Show on map)

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Formerly : Oxford Suites Hotel

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Area: Makati Number of Rooms: 232
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1424 reviews

Value for Money
7.4
Location
7.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
6.4
All reviews (1424)
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Gregory H. Business travelers United States of America, August 1, 2013
Great hotel all around

Great restaurants clean pool
7.7
We enjoyed our stay very much.. great little pool and adequate gym
Francisco G. Solo travelers United States of America, August 1, 2013
bad service at first world prices

room size, fairly clean, comfort
4
First off, their hotel IT personnel couldn't hook my smartphone up to their wifi and blamed it on my phone's MAC address which was "incompatible" with the philippines internet protocols... which is ridiculous since I was hooked up to the wifi at a nearby local korean restaurant not an hour before I checked in. Secondly, their IT personnel were strangely nonexistent and didn't really offer much help or service whenever I needed help with their computers in their business room. Room service was bad, they messed up my order and overcharged for their breakfast menu. If you order room service from their menu be sure to articulate to them that a breakfast menu entree is supposed to come with side dishes as clearly stated in their menu or they won't send them to you, in other words repeat back to them exactly what's supposed to be included in their menu or they'll just send you the entree and try to overcharge you. Their hotel personnel are arrogant and pompous, they will treat you like a 3rd class person if you are not dressed nicely, at a best western in the philippines of all places lol. Do not take the hotel taxi, they will rob you blind by charging ridiculous rates at 700% inflated rates compared to the competition. Bottom line, if you want bad service for first class prices, go with this hotel, if not then you can find a hotel at a 1/3 of the price as this one with better service as I did a day later.
Xidi X. Couples China, August 1, 2013
they give me very old room.
6
they give me very old room.and tell me that dont have other else room have available even when i was checking around 1pm.....
Peter S. Couples United Kingdom, August 1, 2013
Very acceptable for an overnight stay.

The room was clean, adequate size and well equipped.
6.7
This was only a very short overnight stay and we were happy with the room. Disappointed with the buffet breakfast, which was not kept hot and was not really acceptable to international travellers. Cannot comment about any other meals as we did not experience them.
Paul S. Solo travelers Australia, August 1, 2013
relaxing, enjoyable, good location

location, friendly staff, clean
9
most enjoyable, perfectly located, clean and comfortable
Rafic T. Solo travelers Sweden, August 1, 2013
it was good , except the ants in room

big rooms , comfortable bed, location
6.3
in general was good , I was not satisfied with the first room, they upgrade me to a better room ,rooms are large , bed is comfortable, but it seems ants problem in all rooms , location close to bars and cafes and resturants , 1 min walk to Makati ave. and u can take taxi or jypney to ayala mall ( 10 min )
Andrew L. Business travelers Singapore, July 28, 2013
It was another comfortable stay in this hotel.

clean, friendly staff and safe
6.7
This time room i had an older room on the 26th floor which had some hot water problem that was fixed within 5 mins. The bellboys are always so friendly and the reception is as usual beaming with such incredible smiles. There is no doubt that i will stay here again provided i get the newer refurbished rooms.
Alice L. Families with older children Malaysia, July 27, 2013
nice hotel with good breakfast and shopping.

clean hotel big room and friendly staff.
6
it is close to shopping.a lot of restaurants/ dining and also close to public transport.
Saliyanah A. Couples Singapore, July 27, 2013
Excellent room but breakfast buffet bad

Fast wifi connection, spacious room and attentive staff
7.7
Room was spacious, bed very comfortable. Wifi connection was super fast. room service was fast as well. However breakfast buffet was such a disappointment. Should have more variety and should replenish once the food left few pieces.
Alice L. Families with young children Malaysia, July 27, 2013
nice and clean hotel

clean room,large and comfortable room
6

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Customer Reviews - Best Western Oxford Suites Makati, Manila

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