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Best Western Oxford Suites Makati

Durban corner P Burgos Streets, Makati, Manila, Philippines (Show on map)

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Formerly : Oxford Suites Hotel
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Area: Makati Number of Rooms: 232
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 1981 reviews

Value for Money
7.3
Location
7.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
6.4
All reviews (1981)
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Rachel A. Solo travelers Australia, August 3, 2015
Neither best or western

Polite staff, fairly quiet room for the location
6.3
Ok. My breakfast was not included in the room price. There were small brown ants in the room and on the bed. The air conditioner didn't seem to work.
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Kevin M. Couples Canada, July 27, 2015
2nd visit..... No 3rd

Staff were friendly
6.3
Elevators were slow and one had been out of service fore more than 2 weeks causing inconvenience to many guests. Management does not seem worried about fixing it anytime soon.......no AC in the elevators or common corridors. Interiors dated and are in a desperate need of an update and or renovation. With another Best Western only 2 blocks away I am surprised they have the franchise name attached here........
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Radek L. Solo travelers Czech Republic, July 26, 2015
Located well with access anywhere

Location, staff, nightlife
6
Very convenient location with access anywhere, heart of Makati with possibility of night life
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Kai H. Couples Malaysia, July 25, 2015
nice comfort

room
5.7
Ok
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Basil C. Families with young children Qatar, July 25, 2015
A bit tired

the location the room size and wifi were all good
7
after a long flight it was good to get to a big enough room to relax but the lift was so slow that walking 9 sets of stairs would have been quicker... Too slow... The water shower was a great pressure and washed away the travel Blues but the bath floor was buckled and moved as it is getting old and tired and needs renovation or repair... A good place but getting tired.
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Jeffrey P. Business travelers United Kingdom, July 25, 2015
Location but not a lot more

Location, Location, Location
6.3
I've stayed here several times but now this hotel is certainly showing its age and lack of management care - certainly NOT up to the standards of this hotel chain. From faulty elevators that leave you stranded for up to 15minutes, damp and fungus smelling rooms (we had several people staying in several rooms and 50% of the team had to switch rooms) to the person preparing eggs at breakfast which was a joke given he couldn't give a damn and little regard to the guests, not exactly a hotel I think i'll continue to use. Its only positive is the location to make it easier avoid traffic in the mornings, apart from that little else.
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Dr R. Business travelers Malaysia, July 24, 2015
Great location and cozy hotel

good entertainment, choices of restaurant and happening
8.3
Great and enjoyed it. However, the lifts was slow and only two out of three working.
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Jeffrey P. Business travelers United Kingdom, July 21, 2015
Location and nothing else

Location x 3
5.3
I've stayed here several times but now this hotel is certainly showing its age and lack of management care - certainly NOT up to the standards of this hotel chain. From faulty elevators that leave you stranded for up to 15minutes, damp and fungus smelling rooms (we had several people staying in several rooms and 50% of the team had to switch rooms) to the person preparing eggs at breakfast which was a joke given he couldn't give a damn and little regard to the guests, not exactly a hotel I think i'll continue to use. Its only positive is the location to make it easier avoid traffic in the mornings, apart from that little else.
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Marilina M. Couples Philippines, July 19, 2015
Excellent

Food
7.3
Nice
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Gesile Y. Families with older children United States of America, July 17, 2015
Vacay 2015

Staff courteousness, professionalism, and helfulness
8.3
It was very nice. Our suite wss Quite, clean, peaceful. Staff service was overall a 4.
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Customer Reviews - Best Western Oxford Suites Makati, Manila

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