2015
Very good 7.5
Based on 4290 reviews

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About Best Western Plus Antel Hotel

Description

Well-placed in the culture, restaurants, and religious interests area of Manila, Best Western Plus Antel Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions of Museo Ng Makati, Alliance Française, and the Embassy of France. Offering guests superior services and a broad range of amenities, the hotel is committed to ensuring that your stay is as comfortable as possible. The property provides disabled facilities, use of the car park, Wi-Fi in public areas, valet parking, and a nightclub to ensure guests the greatest comfort. All guestrooms feature a variety of comforts such as Wi-Fi internet access, a kitchenette, television, and in-room safe to please even the most discerning guest. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Best Western Plus Antel Hotel is a smart choice for travelers to Manila, offering a relaxed and hassle-free stay every time.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom
  • games room

Swimming & soaking

  • swimming pool [outdoor]
  • swimming pool [indoor]

For kids

  • children's playground
  • swimming pool [kids]

Food & beverage

  • grocery deliveries
  • convenience store
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • infirmary
  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • ATM

Languages Spoken

  • English
  • Filipino
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Policies

A valid ID is required upon check-in for verification of domestic residents booking at domestic rates. Foreign nationals residing in the country must present their Alien Certificate of Registration upon check-in. Otherwise, an additional charge will apply.

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

This is a strictly non-smoking property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1250 PHP
Breakfast Charge (when not included in room rate): 450 PHP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 6 km
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 2
Number of Rooms : 380
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.9
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.3

Josefina H.
Philippines
July 25, 2016
Okay
Good stay

Minette G.
Philippines
July 24, 2016
Thanks you
Thanks!

Christopher H.
United States
July 24, 2016
not bad
I enjoyed my stay. The area is very busy but overall I enjoyed

Robert B.
United States
July 22, 2016
Fair physical property with great location and staff
Poor architectural design / room layout and lacking sufficient vertical transportation. Staff great.

anthony S.
Malaysia
July 21, 2016
This is not a Best Western Hotel
Staff was rather very unfriendly the female staff a few was not interested in finding out the guest profiles i was taken for granted , I asked for a call which is a hand Phone number to be concocted to my room There was a Rudy Girl Ms MAY i think NO CALL TO HAND PHONE we dint do hand phone calls , after having an S Argument with her very Reluctantly told me to wait , Called me after 40 min to connect the call to the person when the guest was in front of me i was not to happy with this no help at all as this was my first time coming to the country . The Cafe was just as bad order a coffee which i was served like we have a lunch quick drink and GO . Tried ordering room Service the chef Gone Home so some of the item can be cooked was the reply i got this at 8.30 pm at night . on the whole i did not enjoy the stay in this hotel has been the worst Holiday i had , As i not here for Free Bees i could surley want the GM to Reply My Comments if He cares

Johan A.
Sweden
July 17, 2016
Terribbly run down....
Having more than 1000 hotels night globally, I am very surprised to find a best western hotel at this standards. This is easily the most run down international chain hotel I stayed anywhere in the world. Fouls smell in the room. Worn and stained furniture, obvious water damage. Wallpaper peeling and many obvious repair. Only one alternative room available at basically same terrible standard. Will not return and will definitely think twice before using Best Western again. Much better alternatives in the same area is City Garden Grand Hotel at roughly the same price point.

robert S.
United States
July 15, 2016
ok
great location

Hon L.
Malaysia
July 14, 2016
Good
Good

Neil V.
Philippines
July 13, 2016
Relaxing and Friendly staff
We stayed one night in a one bedroom suite. I was on a vacation for a month in the Philippines that time and I needed a place to gather and catch up with my college friends. We found this place and It is really comfortable with a nice and simple view from our bedroom. We had a great time also staying in the pool. There was a situation back then that there's an extra payment for the guest in the room, we paid less because one of the staff informed us a smaller amount. We are willing to pay for the missing amount, but one staff said: "It was our mistake, so no need to add for the payment." He was really nice.

Jessalyn S.
Philippines
July 11, 2016
Disappointed!
Initially expected our stay to be good because of our great experience with other Best Western hotels. However, has encountered lots of issues. 1. Accidentally hit the parking barrier because it was too low and not visible from the driver's view. Guard on duty gave us this taunting look and when we asked why he didn't signal that we were about to hit something, he said he was busy. 2. Called the restaurant several times before 9pm (they close at 10) and no one was answering. Had to call up the front desk and ask them tonconnect before someone answered 3. Mini fridge took a while to cool and there was no freezer. Tried to request some ice (because we had an infant and need store breast milk) but was told that we need to pay 75 pesos for a bucket of ice 4. Shower knob was broken and water took a while to flow out. They sent someone to repair but we decided not to wait and use the shower as we were in a hurry to check out.


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