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2015
Very good 7.5
Based on 4331 reviews

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Very good



based on 4331 reviews
  • Cleanliness 7.7
  • Facilities 6.9
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 6.3

robert S. from United States
Solo travelers
Stayed 3 nights in July 2016
ok
great location
Reviewed July 15, 2016

Hon L. from Malaysia
Business travelers
Stayed 3 nights in June 2016
Good
Good
Reviewed July 14, 2016

Neil V. from Philippines
Groups
Stayed one night in May 2015
Relaxing and Friendly staff
We stayed one night in a one bedroom suite. I was on a vacation for a month in the Philippines that time and I needed a place to gather and catch up with my college friends. We found this place and It is really comfortable with a nice and simple view from our bedroom. We had a great time also staying in the pool. There was a situation back then that there's an extra payment for the guest in the room, we paid less because one of the staff informed us a smaller amount. We are willing to pay for the missing amount, but one staff said: "It was our mistake, so no need to add for the payment." He was really nice.
Reviewed July 13, 2016

Jessalyn S. from Philippines
Families with young children
Stayed one night in July 2016
Disappointed!
Initially expected our stay to be good because of our great experience with other Best Western hotels. However, has encountered lots of issues. 1. Accidentally hit the parking barrier because it was too low and not visible from the driver's view. Guard on duty gave us this taunting look and when we asked why he didn't signal that we were about to hit something, he said he was busy. 2. Called the restaurant several times before 9pm (they close at 10) and no one was answering. Had to call up the front desk and ask them tonconnect before someone answered 3. Mini fridge took a while to cool and there was no freezer. Tried to request some ice (because we had an infant and need store breast milk) but was told that we need to pay 75 pesos for a bucket of ice 4. Shower knob was broken and water took a while to flow out. They sent someone to repair but we decided not to wait and use the shower as we were in a hurry to check out.
Reviewed July 11, 2016

Todd C. from United States
Couples
Stayed 4 nights in July 2016
Changed to the older tower
I have stayed at the Antel several times but have always been in the Serenity Suites side. This time I was booked in the Avenue side in the older tower. Most everything was the same except there was no hot water. I had a cold shower the whole time I was there.
Reviewed July 11, 2016

Michael G. from Philippines
Couples
Stayed 2 nights in July 2016
Very good location,friendly staff and the spa is excellent
Almost perfect hotel for couples and business trips
Reviewed July 10, 2016

ANAND M. from India
Solo travelers
Stayed 2 nights in June 2016
good to stay
need just the put new linen as the linens are old
Reviewed July 10, 2016

Soon L. from Malaysia
Business travelers
Stayed 2 nights in July 2016
Disappointed with the check in staff which is very rude
Gave me 2 single bed. Requested for a change to single bed. Rejected me straight away. Reason is I was upset with him earlier, where the scanning mc having problem and I have waited very long just to scan my passport.
Reviewed July 08, 2016

Stefanie D. from Philippines
Groups
Stayed 2 nights in July 2016
Good staycation option
Excellent!
Reviewed July 08, 2016

Steve L. from United States
Solo travelers
Stayed one night in July 2016
great location
great location, ok service.
Reviewed July 07, 2016