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Customers like this hotel for:
    Nearest transport:
  • BTS Phrom Phong Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Suvarnabhumi International Airport (20.8 Km)
  • Don Mueang International Airport (20.8 Km)
    Customer comments:
  • "Cleanliness", "Location is good", "Nice staff"
    Top nearby attractions:
  • Villa Market Sukhumvit (0.4 Km / 5 min walk)
  • Emporium Shopping Complex (0.5 Km / 6 min walk)
  • Soi Cowboy (0.6 Km / 8 min walk)
  • Terminal 21 Shopping Mall (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Best Western Plus At 20 Sukhumvit

17, Sukhumvit Soi 20, Klongtoey, Sukhumvit, Bangkok, Thailand 10110 (Show on map)

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"Staff was courteous , location and price is good..."

Komal, Pakistan November 21, 2015

Features of Best Western Plus At 20 Sukhumvit

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • hot tub


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Thai

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Hotel Description
This haven found in the heart of the Sukhumvit, an area reputed for its trendy cafes, shopping...see more This haven found in the heart of the Sukhumvit, an area reputed for its trendy cafes, shopping malls, bars, and restaurants, provides guests a comfortable accommodation with pocket friendly prices. From Best Western Plus At 20 Sukhumvit, guests can easily reach the Terminal 21 shopping center as well as the Asoke skytrain station, connecting you to all the major areas of Bangkok. Each of the 78 rooms at this 4-star hotel feature superior amenities. The rooms come equipped with a flat screen television, an iPod docking station, a DVD player, and complimentary Wi-Fi Internet access. Furthermore, the property also has safety deposit boxes, concierge, as well as a bar/pub and Jacuzzi. Maintaining high standards at all levels, Best Western Plus At 20 Sukhumvit will definitely make your stay a good one.
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Recent customer comments

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All reviews (5020)

Business travelers (906)

Couples (1788)

Solo travelers (1567)

Families with young children (173)

Families with older children (152)

Groups (434)

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All reviews (5020)
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Komal S. Families with older children
Pakistan, November 22, 2015
Good staff good location but not very clean

Staff was courteous , location and price is good
It was comfortable . Except for one incident , when we checked in the tea mugs were dirty and when I complained they sent clean mugs but the staff that brought it did not bring them in a tray and I caught him cleaning the teaspoons with a not so clean cloth ! Carpet needed cleaning as well . Beds were good so was the bath .
Lou C. Business travelers
Singapore, November 20, 2015
Decent hotel for traveler

Nice, clean and comfortable room.
Experience was average but considering the rate, we can't demand for more. For travelers who has budget at this level, definitely a hotel to recommend. It has a hotel where basic needs are met with not much frills.
Chin Z. Solo travelers
Singapore, November 19, 2015
Han K. Groups
Malaysia, November 18, 2015

The front desk staff was very good and helpful.
The house keeping needs to do proper checking when they clean the rooms. There was no bathroom mats when we check-in and had to request twice and collect from from desk. The second day no bath towels was replaced after the dirty ones was taken away.
Dr. J. Business travelers
Thailand, November 19, 2015
good location but no swimming pool .

good location clean
Robert V. Business travelers
United States of America, November 23, 2015
Gem on Soi 20

Location, value and room comfort
My favorite hotel in Bangkok. As a businessman it offers good value and a high standard of comfort. I keep coming back as I like the staff! the room and the location.. I use this hotel as my prime choice for booking unless they are full or the rate creeps up due to high occupancy. The Soi 20 location is 3 blocks from the BTS. The hotel has a tuk tuk that will bring you within 1 block of the BTS. Very accommodating and great service.
Cheng K. Couples
Malaysia, November 17, 2015
Great Staff Performance

Friendly staff, value for money
Initialy I booked for superior king bed for 2 nights. However, they combined 2 single beds for me due to other rooms being fully booked. This was resolved the next day. Overall is still an enjoyable stay, though it's a little bit far from BTS station. Make use of their Tuk tuk and the staffs are willingly to flag down a meter-fare taxi for you.
Henry C. Business travelers
Singapore, November 10, 2015
Stay at best Western

Nice clean and comfortable rooms
lauren G. Solo travelers
Australia, November 11, 2015

staff attitude, always willing to help, easy walking distance
Oscar A. Business travelers
Canada, November 25, 2015
Top hotel ,top location but front desk not great

Location service and room
everything was great except for the front desk older lady with the grey suit who is not recommended for this kind of job my thai is rustic but i understand all she was saying and the verbal abuse to other customers was not professional at all past the front desk , the hotel is superb and the rest of the staff is very very nice . unfortunately i wont be going back there ever and is a shame cause the location the room and the other workers are amazing but it kind of ruins your stay when you have someone so mean to deal with every time we were at lobby she was arguing ,complaining ,making fun of customers and just being very aggressive .

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