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Best Western Plus At 20 Sukhumvit

17, Sukhumvit Soi 20, Klongtoey, Sukhumvit, Bangkok, Thailand 10110 (Show on map)

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Area: Sukhumvit Number of Rooms: 78
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
4679 reviews

Value for Money
8.1
Location
7.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
6.7
All reviews (4679)
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Sharon W. Couples Singapore, November 4, 2014
Not too bad, but limited

Okay location, very nice room, good service
7.3
The hotel staff are unfailingly polite, even when they don't really understand what you're asking. They are also very responsive, responding to requests even at late night. The room is really huge, new and modern, and very clean, though housekeeping can be a little tardy at times--they forgot to clear the dustbin on their rounds, and did not provide new toiletries (or replace the cap on the shower gel bottle provided, for 3 days). Do note that the bathroom tends to flood, and the floor tiles are awfully slippery. We loved how the room controls are all touch-controlled. Cable TV is limited, but it's quite alright for a short stay. Wifi was iffy at first, but after they brought the router into the room, it was strong. Room service food is okay, but a lot of the menu items are not available. Can be quite frustrating. Also, laundry service is insanely expensive, S$140 for two days' worth of clothes. Avoid at all costs. Also, the rooftop jacuzzi is miniscule, with an exposed pipe pumping air into the water. Not worth exploring. The location is not too bad. The hotel is located about 5-7mins brisk walk from Asok BTS station. However, because it's in the heart of Sukhumvit, if you need to catch a flight from between 7-9pm, it is highly advisable to leave the hotel at least 3 hours before. We very nearly missed our flight home thanks to the formidable Bangkok jams.
Kwee K. Couples Malaysia, November 3, 2014
good location, walking distance to terminal 21

location, big room, clean
7
Nice location, skytrain walking distance.
John N. Couples Australia, November 1, 2014
3 day break in bangkok

Location, good layout of room and friendly.
8
This was our third visit to this hotel having tried a different hotel the previous week we where glad to revisit the Best Western for the final days of our holiday Definitely will return.
Warren M. Families with older children Australia, November 1, 2014
A great hotel.

Room comfort. Friendly and helpful staff. Central location.
9.3
I always stay here when I am in Bangkok because for me it is great value for money. I cannot think of anything that I could criticize about the hotel or staff.
Chee K. Business travelers Malaysia, November 1, 2014
clean hotel

clean, friendly staff, big bed.
9
good
Ramona B. Solo travelers Romania, November 1, 2014
Clean,spacious,friendly

Clean,helpful staff,good sized bed
8
Was staying for 4 nights,don't really have anything to complaint about,except the internet and the lack of towels.Other than that,although its in the middle of ac construction site,the hotel still manage to be quite which its tough in this area of Bangkok.I will come back to this hotel when in Bangkok.
Man W. Couples Hong Kong, November 1, 2014
wifi good~

clear
7.7
best
Daniel O. Solo travelers United States of America, October 30, 2014
Great find

Nice rooms, friendly staff, and location
9.3
Short but very comfortable. The hotel is cozy and feel of a 5 star. The food was great.
Anthony C. Couples Australia, October 30, 2014
Best Western PLUS PLUS

Location is great, Rooms are good size, Price is good
7
The only problem the WIFI is extremely slow on 500 kb/sec this limits your internet access, if you want to improve the standard of the hotel increase the speed so people can contact families and do their day to day business online.
Joseph P. Solo travelers United Kingdom, October 29, 2014
Overnight in Bangkok

Value for money, good location, kind staff
8
All very positive

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Customer Reviews - Best Western Plus At 20 Sukhumvit, Bangkok

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