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Best Western Plus At 20 Sukhumvit

17, Sukhumvit Soi 20, Klongtoey, Sukhumvit, Bangkok, Thailand 10110 (Show on map)

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Area: Sukhumvit Number of Rooms: 78
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 4831 reviews

Value for Money
8.1
Location
7.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
6.7
All reviews (4831)
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Julia Y. Solo travelers Australia, December 30, 2014
Great hotel, great service and great value!!

1) very professional staff with great customer service orientation 2) Spacious, comfortable, clean rooms 3) location is 10 min walk to asoke bts
8.3
Very nice clean rooms, great value for money, good location. The staff were extremely professional and customer oriented, from reception to waiter at the bar to bell hop and security guards. Yes, all levels of staff were very motivated and professional, kudos to the GM here! To my surprise we saw the staff immediately mopping up the floor after rains, and the security guards would come out to the street to open the taxi door and shine the torch into the back seat to ensure you haven't left anything behind!!! 2 thumbs up. Will definitely stay here again, and highly recommend it!
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Donna B. Couples United Kingdom, December 28, 2014
Excellent hotel but internet need improving

Spacious room, good location, very clean
7.7
This is our third stay at Best Western Plus at 20 and it was a very good stay. Our only complaint is that the 'high speed internet' isn't high speed and the hotel needs to look at this. The internet was almost unusable as it was so slow, the 3G internet we got on our mobile was at least 3x faster than the hotel's internet. Lack of electrical sockets next to the bed is a minus too. Overall an excellent stay, with polite, friendly and helpful staff. Hotel is very clean and quiet.
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Wai K. Groups Hong Kong, December 28, 2014
so far so good

nice staffs
5.3
far away to the BTS station
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Di Z. Couples China, December 28, 2014
location is quiet good

good location and good service, free tutu to Asok BTS
8.3
very good experience.
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Jim P. Couples Australia, December 28, 2014
S20 good location

Location is fantastic, near skyrail and MRT, spoilt for choice for eateries in area, friendly locals.
8.3
The location and he hotel are great. Staff performance could improve, minor things that irritate travellers such as having to make multiple requests to fulfil basic tasks such as picking up laundry, replacing towels etc. issue with laundry that was not returned on time and when requested to deliver it we received someone else's clothing, this occurred twice before we finally received our own. Staff were friendly and welcoming.
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Wai K. Families with older children Hong Kong, December 28, 2014
Nice Staff but far to the BTS station

nice and helpful staffs, near the Family Mart
5.7
the facilitaties is not in good condition, super small swimming pool Nice and helpful staffs, 3 to 4 Family Mart nearby Far away from the BTS station
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Sarinawati R. Solo travelers Malaysia, December 28, 2014
value for money

value for money,clean room,friendly staff
5.3
Was a good stay...some of the staff willing to help to look for taxi and gave information... Room was okay just the lighting can be improve... Housekeeping staff didn't clear the waste bin... My room view was not good at all,just can see the back of the building..nothing nice to look... Check-in process was okay but check-out process took some time because the staff couldn't find the staff to check the room..waste some time there as I need to go to the airport that time...lucky I went down early...if I have other option next time will not stay here...
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Jon L. Couples Malaysia, December 27, 2014
new and nice

everything is fine. good condition and clean room.
7
A bit far to central world. But the hotel staff is helpfull. Room is big and clean. Nice hotel.
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Leong W. Couples Singapore, December 27, 2014
Good value for money hotel

The rooms are clean and quiet. The hotel provide free Wifi and shuttle service to nearest BTS station.
7.3
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Kanittha S. Couples Thailand, December 26, 2014
Great hotel

Cleanliness location and room comfort
8
The hotel was quite clean and peaceful. Bed was very comfortable, stuff in room were easy to use.
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Customer Reviews - Best Western Plus At 20 Sukhumvit, Bangkok

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