Very good 7.3
Based on 2683 reviews

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About Best Western Plus Hotel Hong Kong

Description

Best Western Plus Hotel Hong Kong, formerly operated as Ramada Hong Kong hotel, it is the first Best Western Plus Hotel in Hong Kong. The hotel is located in the Western District of Hong Kong Island, and it just takes a 5-minute walk to the nearest MTR Stations: Hong Kong University metro station (Exit B1) or Sai Ying Pun metro station (Exit B3).

There are 307 spacious rooms and suites in the hotel that are tastefully designed and furnished. Coupled with the free Wi-Fi facility in the rooms and public area, the hotel offers unbeatable value to meet the needs of every traveler, business or leisure alike, with magnificent view of the Victoria Harbour by staying in rooms and suites on high floor. If you’re looking for a special and unique experience, look no further than Best Western Plus Hotel Hong Kong.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Airport transfer

Fitness & recreation

  • Fitness center

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 38 km
Internet Usage Fee: 0 HKD
Number of Bars: 1
Number of Floors: 30
Number of Rooms : 307
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2005
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.5
  • Facilities 6.8
  • Location 7.4
  • Room Comfort/Standard 7.4
  • Service 7.2
  • Value for money 7.7
  • Food/Dining 6.3

Alex R.
New Zealand
August 26, 2016
Old and Smelly, but Big and Comfortable
I had a non-smoking suite, but it was old and smelt bad. The room was larger than I imagined and had lots of cabinets. The lighting was nice, with lots of lamps. I think it would suit somebody who planned to stay a long time. The view was just of the building on the other side of the street, and the curtains were in a sad state, as was the bathroom. The tram line is just on the street outside, so it is easy to get around.

Grazielle C.
Philippines
August 17, 2016
Good stay!
This is the second time we stayed here so we know that the rooms are comfortable and clean. Friendly and helpful staff. Affordable room for the area. Will come and stay here next time we come back to HK.

Sorin S.
Romania
August 16, 2016
Comfortable stay
The hotel is clean, good Wi-Fi in the rooms and lobby. The location is very convenient due to the new subway station Hong-Kong Univ quite near the hotel. Convenience stores, .Starbucks, Pizza Hut in a 5 min walking distance. However everything quite expensive.

KAKIT W.
Hong Kong
August 15, 2016
noise
during night, there is some noise from the room next to me

Jinhong L.
Germany
August 14, 2016
good
nice

Sijie T.
Singapore
August 10, 2016
Good hotel but staffs are awful
Location of the hotel is good as it is relatively near the MTR and it is just a 20 minutes train ride to the touristy attractions like Mongkok. The airport express bus stops are just walking distance from the hotel. The room was rather old and there was a foul smell the moment we stepped into the room. Wifi was really bad and the staffs in this hotel were seriously not the most helpful and friendly people around. They will dismiss your request as something trivial especially the male reception supervisor who was wearing a black specs. He behaved in a manner as if he was paying us to stay in the hotel. Hotel service definitely ought to be improved. Beside this, strange things did happen during our stay as our rooms' aircon and lights were switched on when we returned to our rooms on 2 of the nights. On the first occasion, a hotel room card was inserted into the card slot control but it did not belong to best western hotel but rather of the Grand City hotel. We kept the card and the same thing happened the next night and this time round, a "Fly Emirates" card was inserted into our card slot control. We just thought perhaps the janitors forgot their cards but when we returned those "outsiders" cards together with our Best Western room cards during check-out, the reception told us that those 2 cards did not belong to them and asked if we want to keep them. It seemed that there was either a lapse in security in the hotel or some spooky things were happening. On a side note, there is no need to scan or insert your room card when you board the lift to your level which might just contribute to the lapse in security. Furthermore, there was one guy trying to make sure whoever entered the lift belonged to the hotel's client on our last night. Not too sure what was going on but it did contribute to the overall spooky feeling during our stay.

Denny E.
Indonesia
August 06, 2016
Good Location
Strategic location .. But the room small.. Very helpfull staff specially concierge division...

Wai W.
Malaysia
August 06, 2016
Convenient location
Clean and convenient location

Roxan P.
Philippines
August 03, 2016
Highly recommended
Some of the staff not so accommodating but overall Will give an 8. Affordable

Mark B.
Philippines
July 29, 2016
It's All About The Staff
Hotel is excellent, location is great but I did not see any single smile or a greeting from the front desk staff. They are like robots doing they're daily job.

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