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Customers like this hotel for:
    Nearest transport:
  • Cebu South Bus Terminal (2.1 Km / 26 min walk)
    Customer comments:
  • "Clean and comfortable room", "Convenient location", "Great staff attitude"
    Top nearby attractions:
  • Cebu Capitol (0.3 Km / 4 min walk)
  • Joven's Grill & Seafoods (0.5 Km / 6 min walk)
  • Rizal Memorial Library and Museum (0.6 Km / 8 min walk)
  • Fuente Osmena Circle (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Best Western Plus Lex Cebu

Escario St. cor. Juana Osmena Ext, Fuente Osmena, Cebu City, Philippines (Show on map)

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"Staff performance, location and cleanliness of the..."

kai, Malaysia November 02, 2015

Features of Best Western Plus Lex Cebu

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel Description
Best Western Plus Lex Cebu is a popular choice amongst travelers in Cebu, whether exploring or just...see more Best Western Plus Lex Cebu is a popular choice amongst travelers in Cebu, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Elevator, room service, 24hr room service, tours, car park are just some of the facilities on offer. Relax in your comfortable guestroom, featuring hair dryer, coffee/tea maker, television LCD/plasma screen, internet access – wireless (complimentary), in room safe. Take a break from a long day and make use of fitness center, spa, indoor pool, garden, massage. No matter what your reasons are for visiting Cebu, Best Western Plus Lex Cebu will make you feel instantly at home.
Hotel Policies
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Recent customer comments

Filter by Traveler Type
All reviews (612)

Business travelers (80)

Couples (256)

Solo travelers (148)

Families with young children (48)

Families with older children (40)

Groups (40)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (612)
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Rock O. Families with older children
Philippines, November 20, 2015
Not bad

Room and cleanliness
kai K. Couples
Malaysia, November 07, 2015
Excellent staff service, convenient location

Staff performance, location and cleanliness of the room
The staff performance is excellent especially the front desk staff. They will explain to you about the best restaurant, good hang out place, tour package and even look for the cheapest and most suitable one for you. If your day tour is too early/ before the breakfast time, you can request to pack & take away your breakfast from the front desk. It's very near to 7-11, Jollibee, Family-mart, Mc Donald and there's a good BBQ restaurant just opposite of the hotel. However, the hotel is right in front of the traffic junction. So it'll be quite noisy at night on the weekend or special festival days (eg, Halloween night).
allen B. Couples
Australia, November 05, 2015
V good

Food, location friendly
DAVID S. Couples
United States of America, November 03, 2015
Noisy hotel and bad location
We booked a slightly larger business room and the one small air conditioner simply cannot keep a larger room cooled to below 27 degrees or 79 degrees F. The business room is a corner room and has huge glass areas all around, and is extremely noisy, can hear the traffic noise below. We requested for a different room with less noise and was told that all business rooms are corner room and all have large glass areas and all have 1 small room a/c unit. So they downgraded us to a regular room which the small room air conditioner a/c cooled the room ok because the room area is smaller and has smaller windows (no credit given for the cheaper room) But the room is still very noisy because the building is in a very noisy area. Don't book a business room, if you don't want to sleep in a 80 degree temperature room. We walked across the street to find something to eat, while walking, was encountered by beggars and won't leave us alone, so we had to walk very fast to get away from 2 of them. The area is full of traffic and homeless people, it is choke full of traffic and polluted air day and night and is not easy to walk to nearby mall or restaurants. We spent a lot of money on taxie fairs. We went to breakfast around 8:30 and had to wait in the lobby for an empty table, breakfast area is about the size of a hotel room with 8 or 9 tables and chairs and is always full, never an empty table. Swimming pool is tiny, about 25 feet long and 12 ft wide. Don't stay there, stay at a hotel near one of the shopping malls.
Matthew T. Couples
United States of America, November 04, 2015
New hotel, wants to be a 4-star but falls short

Clean, good value, location
Nice hotel, nice decor, comfortable bed and room and bathroom, nice ambiance. Dining room is too small and you'll end up eating breakfast in the reception area if you're not early. The pool on the roof is cool and the staff was helpful and resolved the 1 problem we had. When you go to your room and exit the elevator it's a little shocking to find that the common areas on the floors are not air conditioned, and the lower smoking floors' air will chimney up to the higher non-smoking floors, very unpleasant. For this and other minor reasons I feel it's not a 4 star hotel.
Mylene F. Families with young children
Philippines, November 04, 2015
stay is worth the money

location, room size and friendly staff
Diane K. Solo travelers
Philippines, October 12, 2015
Good value for money

Location,the spacious room and value for money.
It gave me.a good impression especially the spacious room and bathroom..just have to be particular see molds in the bathroom and the aircon was leaking. But still it is managable for me. Will definitely stay again in the future.😀
Minda D. Solo travelers
United States of America, October 07, 2015
Great location

Location,location ,room comfort
Great stay for for 8 days. Comfortable clean rooms. Towels were worn but clean. Free buffet breakfast was good. Great location for my family to meet me since they are only a block away from Lex.
Nympha E. Couples
Philippines, October 10, 2015

Bed,hot shower,cozy room
alain G. Couples
France, October 03, 2015
Noisy place for high price

breakfest buffet
We took a business class room for one personal event. Surprise : at the arrival we must pay one deposit of 2000 Php that they did'nt mention on their internet site. The window of room was on the noisy trafic side road. And tue the door we can ear the noise of the walking area. The beds was not comfortable and the pillow too big. The bathroom was so smelling bad odors. When we get out we must ask and wait for "chek out" process and they gave us one ticket with our name that we must leave 10 meters away to one guard to have the allowance to go back !!!

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