Excellent 8.3
Based on 698 reviews

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About Best Western Plus Lex Cebu

Description

Best Western Plus Lex Cebu is a popular choice amongst travelers in Cebu, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Elevator, room service, 24hr room service, tours, car park are just some of the facilities on offer. Relax in your comfortable guestroom, featuring hair dryer, coffee/tea maker, television LCD/plasma screen, internet access – wireless (complimentary), in room safe. Take a break from a long day and make use of fitness center, spa, indoor pool, garden, massage. No matter what your reasons are for visiting Cebu, Best Western Plus Lex Cebu will make you feel instantly at home.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • massage(s)

Swimming & soaking

  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • postal service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • currency exchange
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Policies

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 650 Php
Breakfast Charge (when not included in room rate): 400 PHP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 KM
Distance to Airport: 14.1 KM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 86
Parking Fee (per day): 350 PHP
Room Voltage: 220
Time to Airport (Minutes): 30
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.4
  • Food/Dining 7.5

Jopi N.
Indonesia
July 26, 2016
My worst birthday's memory in Cebu
First image already makes me sick. I booked this hotel business class room since April, requested twin bed and smoking room. Receptionist Sofia told me smoking twin beds rooms are only available upon availability??? Excuse me, what for i request early if i need to check on your availability??? I stayed at so many Hotel around the world this is the first time i heard this excuse applied for those who booked a hotel room for few months before. Instead of trying their best to make it up on their mistake, they just offer a king size bed room or else wait till 3pm and a bunch of groups chit chatting having fun among themselves instead of trying to solve their guests problem asap to prevent any unpleasant experience. It's really irritated especially in front of their guests. Hoping for the Management can look into this matter to improve their Hotel service standard which they rated as 4* hotel. Management must take seriously to train their frontdesk staff how to interact, speak to their guests and how to make their guests have a pleasant stay. When guests are having trouble on checking in to the Hotel, they should not having fun and joking in front of their guests using their own language which guestsare don't understand what they talking about, coz it might create more unpleasant image to their guests. Frontdesk staff really need to be train seriously. Frontdesk staff "Wilma" promised ua, we will be able to check in before 3pm. At 03:00pm, Sofia came and asked us to wait again, coz they are still need to vacuum the room. What a joke? At 2pm, they told us they are cleaning the room, 1 hour already passed, the room is still in the cleaning process??? Fortunately, their Securities, Waitresses and Housekeepings did do their jobs and provide good service to us. Anyway thanks a lot for so memorable birthday celebration... This will be my first and the last stay at LEX Cebu.

Rona M.
Philippines
July 20, 2016
thumbs up!
we really enjoyed our stay here. excellent service from your staff. we would recommend this hotel to our friends and families planning to go on cebu vacation

JONATHAN M.
Philippines
July 17, 2016
worth it
if im coming back in cebu,,definitely will be in my list to stay,,

Jess S.
Philippines
July 17, 2016
Best affordable hotel in cebu
Staff courteous and helpful. Accessible..

Anurag P.
India
July 15, 2016
Good Location but limited facilities
The hotel is located in the heart of the city and just a few minutes from the famous historical monuments as well as the Pier to take boats to other islands...shopping malls are also just a few minutes away. overall clean, and the staff is nice as well...however its a small hotel and hence the facilities are limited. the rooftop pool and gym are small and thats about all the facilities they have. Also, not that this impacted our stay in a big way but for others who could be conscious/concerned about it, there were a few Caucasian men who chose to bring female companions from the city. Again its a personal preference and nothing that the hotel can do about it, but sometimes it can be an odd situation if you are with family and all the other guests you see around you are such.

Marc P.
United States
July 12, 2016
Centrally located for business travellers on a budget
This hotel is centrally located in the business district with major shopping malls and entertainment areas. The pool was great but the hotel can improve on the gym equipment as well as the rooftop bar.

Cecile A.
Philippines
July 11, 2016
Breakfast
My husband and I saw a small worm in his omelet most probably coming from the black pepper container. When we called the staff he apologized and told us probably it came from the fresh flower located in the center table where we were seated.

Johannes Z.
Netherlands
July 06, 2016
great service
Great service with a smile, great staff, happy to be of service, clean spacious room, nice pool, near Ayala and Cebu Docters Hospital, safe place to stay

Kjell L.
Sweden
July 06, 2016
Nice hotel
Its good except WiFi witch is terrible in some rooms. AC is not so good, too hot.

Kim D.
United States
July 03, 2016
Nice and clean hotel
A bit of a drive from the airport, but good access to the seaport. We needed a hotel to get us through the night and easy drive to catch the ferry for Panglao. It was surprisingly spacious and comfortable. Breakfast was pretty good.



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