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Best Western Plus Lex Cebu

Escario St. cor. Juana Osmena Ext, Cebu City, Cebu, Philippines (Show on map)

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Best Western Plus Lex Cebu Cebu - Bathroom Best Western Plus Lex Cebu Cebu - Bathroom Best Western Plus Lex Cebu Cebu - Guest Room Best Western Plus Lex Cebu Cebu - Guest Room Best Western Plus Lex Cebu Cebu - Interior Best Western Plus Lex Cebu Cebu - Exterior Best Western Plus Lex Cebu Cebu - Exterior Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Lobby Best Western Plus Lex Cebu Cebu - Interior
Best Western Plus Lex Cebu Cebu - Swimming Pool Best Western Plus Lex Cebu Cebu - Poolside Lounge Best Western Plus Lex Cebu Cebu - Poolside Lounge Best Western Plus Lex Cebu Cebu - Poolside Lounge Best Western Plus Lex Cebu Cebu - Poolside Sundeck Best Western Plus Lex Cebu Cebu - Poolside Sundeck Best Western Plus Lex Cebu Cebu - Swimming Pool Best Western Plus Lex Cebu Cebu - Swimming Pool Best Western Plus Lex Cebu Cebu - Swimming Area Common Bathroom Best Western Plus Lex Cebu Cebu - Fitness Room Best Western Plus Lex Cebu Cebu - Fitness Room Best Western Plus Lex Cebu Cebu - Restaurant
Area: Cebu City Number of Rooms: 83
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
524 reviews

Value for Money
8.4
Location
8.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (524)
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Dominique B. Couples Australia, May 21, 2015
everything fine

huge bed, really good food, nice pool
9
Everything about our stay was great, aside from this one thing that happened consistently, which was that male attendants in the restaurant, front counter, door, etc frequently addressed my male companion exclusively. Hi sir. Taxi, sir? May I help you sir. If hotel staff is reading this, I would like you to know that I made the decision to stay at the hotel, and I paid for half of it too, and not to assume otherwise because I look Filipino and am female. Otherwise the experience was good. The restaurant was quality, the building was nice and new, staff were attentive, and the room was comfortable and clean.
Jeffrey S. Families with young children United States of America, May 18, 2015
Our stay at the Best Western Hotel in Cebu

Friendly staff....Good food...Clean rooms and a comfortable bed.
9.3
Robert S. Couples United States of America, May 11, 2015
Five star staff

The friendliness and helpfulness of the staff
9.7
Outstanding
Sebastian G. Couples Germany, May 5, 2015
comfortable hotel with good service

appearance, comfortable rooms, staff
8.7
Short, nice and fully satifactionary
Ana N. Families with young children Philippines, April 30, 2015
very comfortable

good location, friendly staff and very clean
8.3
Leahandra D. Groups Philippines, April 29, 2015
Good hotel

staff, location, service
9
kudos to the very helpful staff. We certainly love their service! The pool however is too small. Suitable only for dipping not for swimming.
Jimmy S. Groups Singapore, April 27, 2015
A worthy choice!

Location and price
8.7
Quite near to Ayala mall but walking there can be a challenging one. Location is closed to a lot of shops. English is not an issue since you are at the Philippines. Breakfast was normal, or below average. That is the only downside. Customer service is great though!
Jimmy S. Groups Singapore, April 27, 2015
Good hotel at a great location

location location location
8.3
Breakfast was quite normal and limited. Customer service is great and always been helpful. A lot of shops nearby and we can always explore the area nearby for food. Abundant choices! Overall, recommended!
Michael K. Couples Germany, April 27, 2015
Would go there again.

Pool, staff and Bed
7.3
Pleasant stay. Rooms, especially the bed and the roof top pool are very good. Also breakfast was alright. Only thing is the noise from the streets even in the 7th Folie.
Jonathan C. Couples United Kingdom, April 25, 2015
Disappointed

the pool, location and reception staff
6.3
Our stay was spoiled the actions of the night security guard when returning from a concert with my partner. As soon as we exited the taxi he approached my partner in nothing less than an aggressive manner, assuming she was some lady of the night that I had just picked up. Or ly when I questioned him and his behaviour did he back down. I immediately complained to the reception staff who gave me a poor apology, stating that the guard had just returned from 5 days off. That is no excuse for his behaviour, aggression and assumptions. On a positive note, the roof pool is a nice place to relax, despite the staff twice getting the food order wrong. A good hotel would give you the wrong order for free, but not this one. The hotel has potential to be a good hotel, however some of the staff require to undergo training in customer etiquette, and learn how to take a simple food order. Until this happens, I will not be staying here again.

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Customer Reviews - Best Western Plus Lex Cebu, Cebu

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