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Best Western Plus Seraphine Hammersmith

84 King Street, Hammersmith and Fulham, London, United Kingdom W6 0QW (Show on map)

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Formerly : Seraphine Hotel Hammersmith
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Area: Hammersmith and Fulham Number of Rooms: 62
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
101 reviews

Value for Money
7.4
Location
8.2
Staff Performance
7.5
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (101)
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Tanya G. Couples Jamaica, January 26, 2015
Friendly staff clean rooms but dated

housekeeping staff did a good job in maintaining the premises, modern fixtures, friendly and courteous staff
7.3
The rooms were clean but outdated. The elevator sometime did not work. Overall the stay was comfortable.
Teresa R. Couples Italy, January 18, 2015
9 out of 10

location clean and nice staff
9.7
Very good
Miguel R. Couples United Kingdom, January 2, 2015
Poor staff despite good location and ambience

Location, cozy room, nice atmosphere
6.3
No parking as announced on the booking website, no help from staff, very poor customer service training. Location, nice and clean (but very small) room and a good decoration remain as the only good things. Even the cost is too high for the service and facilities. Not a 4-star hotel from my point of view.
Mrs M. Couples United Kingdom, December 22, 2014
Good location

Location, Room, cleanliness
8.7
Very comfortable.
Helen C. Couples United Kingdom, November 26, 2014
Good value

Location
8.3
Chiaki T. Business travelers Japan, November 13, 2014
Very clean and simple but i had a pleasant stay

Very clean room And bathroom, comfortable bed, great location
9
I would highly recommend for any travel purposes, it is in a great location. Close to the station
Carolanne S. Solo travelers United Kingdom, November 7, 2014
Perfect if you are attending Hammersmith Apollo

Location, Cleanliness, In-room facilities.
6.3
This is a nice, boutique hotel in the centre of Hammersmith. Perfect if you are attending a concert at the Apollo as you can walk there in 10 minutes. Room-service is limited but there are plenty of local restaurants and pubs. Good shopping area. Probably not ideal if you are a first-time London tourist as it is some distance from most of the attractions. An ideal base though if you need to be in the west of London. Reception and room service staff were friendly and efficient. Room maid not so friendly with very limited English and zero respect for the 'do not disturb' sign.
Dario V. Couples Italy, November 3, 2014
A brand new accomodation on the right path

Special offers, complimentary services, style
9.3
Very nice Hotel, with a modern, sober and light mood. Rooms are decently sized, especially considering it's London, and the cleanliness level is impressive. Breakfast is good and varied, staff is kind and helpful. The lack of a minibar in the room was a bit weird, but water, tea and coffee are complimentary already so not really an issue
Jing W. Solo travelers China, October 7, 2014
Nice hotel

location, location and location
7.3
Nice hotel. Very close to Hammersmith tube station. Breakfast is limited. Some staff is not friendly.
Jing W. Solo travelers China, October 4, 2014
Nice hotel in a good location

Location, location and location
7.3
Hotel is nice, very close to Hammersmith tube station. Breakfast is limited. Some staff is not friendly.

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