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Best Western Premier Hotel Kaiserhof Wien

Frankenberggasse 10, 04. Wieden, Vienna, Austria 1040

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About Best Western Premier Hotel Kaiserhof Wien

Description

Located in a quiet cobbled street close to the famous Karlskirche, this hotel offers luxury at reasonable prices five minutes from the opera house. The hotel is within easy walking distance of the historic city center, only five minutes from the Ringstrasse and the St, Stephen’s Cathedral. The metro station Karlsplatz is only two blocks away. The Best Western Premier Hotel Kaiserhof Wien has large, beautifully decorated rooms, modern bathrooms, satellite TV, and free internet access in the public spaces. The hotel serves a champagne breakfast, and the piano bar is a great place to relax. Leisure options include a gym, sauna, and solarium.
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Features

Hotel Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour security
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • express check-in/check-out
  • fax machine
  • laundry service
  • library
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • photocopying
  • printer
  • room service
  • safety deposit boxes
  • ticket service

Sports and Recreation

  • fitness center
  • massage
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-7 year(s) Must use an extra bed
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 37 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 21 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Rooms : 74
Parking Fee (per day): 20.50 EUR
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1896
Year Hotel Last Renovated: 2014
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Food, drink and entertainment

Salon Imperial

Salon Imperial

Breakfast

Salon Imperial - Small Wintergarten

Salon Imperial - Small Wintergarten

Breakfast

Salon Imperial

Salon Imperial

Breakfast

Wintergarten

Wintergarten

Bar Area

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Verified traveler reviews

Filter by traveler type
All reviews (25)

Business travelers (7)

Couples (10)

Solo travelers (3)

Families with young children (2)

Families with older children (1)

Groups (2)

Exceptional
9.3
Hotel Condition/Cleanliness
9.4
Facilities
10.0
Location
9.2
Room Comfort/Standard
9.5
Staff Performance
9.5
Value for Money
8.9
Food/Dining
9.1

9.2 Gunther O.
Mexico
March 28, 2016
exceptional experience that surpassed expectations
The Best Western Kaiserhof commands a good location a couple blocks from Karlsplatz. Public transportation is within easy access, and most major attractions for tourists are within walking distance. All staff members were extremely courteous and eager to be of service at every opportunity. Our standard room was tastefully decorated and comfortable without any doubt. We were impressed by the bathroom amenities. The breakfast buffet was an experience to enjoy! We would definitely try to book this property again!

9.2 Gunther O.
Mexico
March 28, 2016
exceptional experience that surpassed expectations
The Best Western Kaiserhof commands a good location a couple blocks from Karlsplatz. Public transportation is within easy access, and most major attractions for tourists are within walking distance. All staff members were extremely courteous and eager to be of service at every opportunity. Our standard room was tastefully decorated and comfortable without any doubt. We were impressed by the bathroom amenities. The breakfast buffet was an experience to enjoy! We would definitely try to book this property again!

9.2 Tze H.
Malaysia
March 07, 2016
Excellent stay!
We were here for one night and the only regret was the stay was too short! Everything from the room to the staff and the breakfast were superb! Love the breakfast especially. A wide range of nice food to be chosen, we wish we have another stomach haha. The location is just nice it's nearby to everything and it's an interlink change for the underground. Will defintely come back!

6.7 michael J.
United States of America
December 11, 2015
Friendly helpful staff
front desk staff, breakfast room staff, bell captain
Room was fine although it got quite hot during the night so we had to open the windows to the about-freezing air outside because the thermostat did not function well. The food at breakfast was ample and varied but the staff were overwhelmed with the number of people and were always rushing to keep up so, for example, the fried eggs area was empty and the fresh yogurt container was empty. The staff nonetheless were courteous and helpful. I would rate it 8.0 overall

9.7 Ahmad M.
Saudi Arabia
August 14, 2015
Wonderful
Facilities, Location
Great

9.7 weihan C.
Taiwan
June 16, 2015
excellent
service and environment

9.7 Ilan K.
Israel
April 17, 2015
Excellent experience
Friendly, nice room, pleasant, excellent breakfast

8.3 Zhipeng L.
Hong Kong
January 04, 2015
Overall good
Location, staff, food

10 mohammad S.
Saudi Arabia
November 22, 2014
excellent staff with smile, great breakfast.
excellent staff with smile, great breakfast just need halal meat, clean organized room

7.3 KRISTIE D.
Australia
July 13, 2014
Lovely staff and hotel
The breakfast buffet is to die for. Staff are lovely. Bed is comfortable
No problems at all. The sauna and steam room are great but the gym is tiny , only 3 pieces of equiptment


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