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More about this hotel:
    Nearest transport:
  • Karlsplatz Underground Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Vienna International Airport (16.3 Km)
    Top nearby attractions:
  • Charles' Square (0.4 Km / 5 min walk)
  • Vienna Opera House (0.6 Km / 8 min walk)
  • Vienna Sightseeing Tours (0.6 Km / 8 min walk)
  • Albertina Graphic Arts Collection (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Best Western Premier Hotel Kaiserhof Wien

Frankenberggasse 10, 04. Wieden, Vienna, Austria 1040

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Features of Best Western Premier Hotel Kaiserhof Wien

Hotel Facilities

  • 24-hour front desk
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • room service
  • safety deposit boxes

Sports and Recreation

  • fitness center
  • massage
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

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Hotel Description
Located in a quiet cobbled street close to the famous Karlskirche, this hotel offers luxury at...see more Located in a quiet cobbled street close to the famous Karlskirche, this hotel offers luxury at reasonable prices five minutes from the opera house. The hotel is within easy walking distance of the historic city center, only five minutes from the Ringstrasse and the St, Stephen’s Cathedral. The metro station Karlsplatz is only two blocks away. The Best Western Premier Hotel Kaiserhof Wien has large, beautifully decorated rooms, modern bathrooms, satellite TV, and free internet access in the public spaces. The hotel serves a champagne breakfast, and the piano bar is a great place to relax. Leisure options include a gym, sauna, and solarium.
Hotel Policies
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Recent customer comments

Filter by Traveler Type
All reviews (22)

Business travelers (7)

Couples (9)

Solo travelers (3)

Families with young children (1)

Families with older children (1)

Groups (1)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews
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michael J. Couples
United States of America, December 11, 2015
Friendly helpful staff

front desk staff, breakfast room staff, bell captain
Room was fine although it got quite hot during the night so we had to open the windows to the about-freezing air outside because the thermostat did not function well. The food at breakfast was ample and varied but the staff were overwhelmed with the number of people and were always rushing to keep up so, for example, the fried eggs area was empty and the fresh yogurt container was empty. The staff nonetheless were courteous and helpful. I would rate it 8.0 overall
Ahmad M. Families with young children
Saudi Arabia, August 14, 2015

Facilities, Location
weihan C. Business travelers
Taiwan, June 16, 2015

service and environment
Ilan K. Business travelers
Israel, April 17, 2015
Excellent experience

Friendly, nice room, pleasant, excellent breakfast
Zhipeng L. Couples
Hong Kong, January 4, 2015
Overall good

Location, staff, food
mohammad S. Couples
Saudi Arabia, November 22, 2014
excellent staff with smile, great breakfast.

excellent staff with smile, great breakfast just need halal meat, clean organized room
KRISTIE D. Business travelers
Australia, July 13, 2014
Lovely staff and hotel

The breakfast buffet is to die for. Staff are lovely. Bed is comfortable
No problems at all. The sauna and steam room are great but the gym is tiny , only 3 pieces of equiptment
Peter W. Business travelers
Denmark, December 28, 2013
Fatastic stay in the best, Best western Hotel ever

location, staff and hotel design
From when i arrived, it was a great surprise, the hotel it self has a lot of history and the design was great, friendly and efficient staff where always at hand. Room was very comfortable and overall a great value for money. It was really a pleasant surprise overall and would love to go back.
Peter G. Couples
Australia, August 4, 2010
Kaiserhof Hotel
kyohei U. Solo travelers
Japan, September 15, 2015


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