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Best Western Premier Hotel Kaiserhof Wien

Frankenberggasse 10, 04. Wieden, Vienna, Austria 1040 (Show on map)

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Area: 04. Wieden Number of Rooms: 74
Free Wi-Fi

Recent customer reviews

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Superb

9.4

from 14 reviews

Value for Money
9.3
Location
9.3
Staff Performance
9.7
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.6
Food/Dining
9.6
All reviews (14)
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Ilan K. Business travelers Israel, April 16, 2015
Excellent experience

Friendly, nice room, pleasant, excellent breakfast
9.7
Zhipeng L. Couples Hong Kong, December 30, 2014
Overall good

Location, staff, food
8.3
Mohammad S. Couples Saudi Arabia, November 20, 2014
excellent staff with smile, great breakfast.

excellent staff with smile, great breakfast just need halal meat, clean organized room
10
Kristie D. Business travelers Australia, July 12, 2014
Lovely staff and hotel

The breakfast buffet is to die for. Staff are lovely. Bed is comfortable
7.3
No problems at all. The sauna and steam room are great but the gym is tiny , only 3 pieces of equiptment
Peter W. Business travelers Denmark, November 29, 2013
Fatastic stay in the best, Best western Hotel ever

location, staff and hotel design
10
From when i arrived, it was a great surprise, the hotel it self has a lot of history and the design was great, friendly and efficient staff where always at hand. Room was very comfortable and overall a great value for money. It was really a pleasant surprise overall and would love to go back.
Peter G. Couples Australia, July 25, 2010
Kaiserhof Hotel
8.7
This customer has only rated this hotel and has not submitted any comments.
Hyobin N. Business travelers South Korea, May 23, 2015
ウィーン滞在ならここ!

スタッフの対応が素晴らしい、ウィーン中心地から近い、ホテルの雰囲気が大変良い、朝食が素晴らしい。
10
Tadahiko S. Couples Japan, August 26, 2014
たいへん良いホテルです

立地・サービス・ホスピタリティ
10
今回の旅行は、ロンドン・パリ・ローマ・ウィーンと宿泊をしましたが、ホテルはだんだん良くなってきました。料金はあまり変わらないのに、サービスはウィーンのここカイザーホフが一番でした。到着も22時を過ぎましたが、しっかりと対応してくれました。またウィーンカードもフロントで手に入りました。フロントの方は親切でしたし、温かい雰囲気の中にもホテルマン・ホテルレディとしての誇りを持っているような態度で、日本人の私には共感がもてました。お部屋もきれいでしたし、ボトルに入ったお水もおいしかったです。シングルルームのキングサイズダブルベッドという予約でしたので、部屋やベッドが小さいのではないかと心配しましたが、お部屋も十分な広さがありました。またダブルベッドはマットレスが半分ずつになっていましたし、掛け布団も2枚ずつあって、ツインベッドのようで寝やすかったです。カールス駅から徒歩圏内ですし、カールス教会へも3分ほど。どこに行くのにも便利でした。大雨が降って駅からホテルまで帰るときも、上手に軒下を使いながら、多少濡れましたが何とかなりました。 たいへん良いホテルでしたので、機会があればまた宿泊したいです。
Tomoko S. Couples Japan, April 18, 2014
連泊しておくんだったと後悔する程

快適な部屋、美味しい朝食、立地の良さ
10
こちらに2泊、ザルツブルグに2泊してからまた戻って来ました。ザルツブルグのホテルに不満だったので一段とこのホテルの良さを実感しました。前回同様アレルギーフリーの部屋ですが、今回はバスタブ付きの部屋に案内されました。シャワー付きの部屋よりは若干狭いようですが全く問題無し。予約時には朝食込と表示されていなかったのですがブッフェ式の朝食が付いており物価の高いウィーンで有りがたい限りでした。ホテルはオペラ座へも徒歩圏であるにも関わらずとても静かで、路面電車はホテルのすぐ近くから、地下鉄は徒歩5分程で乗れ空港へもスムーズに移動出来ます。近くにスーパーがありますがウィーンは閉店時間が早く困りました。特に日曜日はスーパーだけではなくレストランも多くが休みです。
Tomoko S. Couples Japan, April 15, 2014
とにかく最高!清潔な部屋、中心地に近いのに静か、そして無料の美味しい朝食付き

快適な部屋、美味しい朝食、オペラ座まで徒歩圏の立地
10
アレルギーフリーの部屋に滞在しました。途中でザルツブルグに旅行する為に前半と後半に泊まりました。前半の部屋はベッドルームとは別にトイレとシャワーの部屋が2つずつ。最初無駄に感じましたが使ってみるととても便利でした。このカテゴリーの部屋は1階になるようで眺望は全くありませんでしたがとても静かで快適でした。感動したのが無料でブッフェ形式の朝食がついてきた事。パン、チーズ、ハム類も豊富でコーヒーも種類が選べました。サービスも的確。特にレストランと清掃の係の方々が好印象で5つ星だと感じました。

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Customer Reviews - Best Western Premier Hotel Kaiserhof Wien, Vienna

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