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Best Western Premier Incheon Airport Hotel

2850, Unseo-dong, Jung-gu, Incheon Airport, Incheon, South Korea (Show on map)

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Area: Incheon Airport Number of Rooms: 305
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
237 reviews

Value for Money
6.7
Location
8.5
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.3
All reviews (237)
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Duk-Sun L. Groups South Korea, July 20, 2014
Good but dirty room

Locations, good staff,
5.7
Good but dirty room very disappointed. High fee. I won't go back.
Robert T. Business travelers United States of America, July 6, 2014
Needs work

Location near airport, location near airport, location near airport
5
Hard, uneven mattresses, some sort of booming equipment on the roof that made it hard to sleep (technician was unable to locate the source) electrical sockets in room didn't work. dangerous tub-style showers with the awkward immovable, half-glass spray barriers, food was way too expensive, and wait staff could hardly speak english.
Lim W. Business travelers Malaysia, June 13, 2014
Everything is good except the noisy air-cond.

Very close to airport; Free Shuttle Bus; Free Internet.
8
Generally good except the noisy air-cond which turned on and off every 2 ~ 3 seconds that caused me to lose my sleep. My previous trip in April this year was ok.
Jeffery B. Groups United States of America, June 7, 2014
Great staff support. Great Breakfest. Thanks

Customer service. Close to airport, friendliness
8.3
Great. Would stay there again and suggrdt it to many people
Sanghyuk C. Business travelers South Korea, June 2, 2014
Well located to airport, and service was great

Food, location, service
8.3
Susan O. Solo travelers United States of America, April 25, 2014
Convenient location but lacks flexibility

Location, airport shuttle, English speaking staff member
7
I chose this hotel due to its close location to the airport. It was easy to find the free shuttle bus and it was only minutes to arrive at the hotel. I was a transit traveler with a 15 hour layover in Incheon. This was the only hotel so close with a room available at the time of my last minute booking. I was arriving from an overnight flight and my connecting flight was also an overnight flight. Since I was only going to need the room for 12 hours during the day, I requested an early check-in. They wanted to charge me two nights lodging for early check-in. Needless to say I waited until the required check-in time and was only able to get the room for 7 hours. If you are a transit traveler, book early and choose the transit hotels connected to the airport and avoid the immigration lines.
Karin S. Couples Australia, April 22, 2014
Disappointiong. rooms far too hot

nothing ver average hotel
4.3
Staff were nice, rooms hot and central controlled so couldn't change temperature. Koreans like places inside too hot. Very average hotel 3 star at the very most, if not a 2.
Leung W. Couples Hong Kong, April 21, 2014
Convenience to airport

Free shuttle bus to airport, OK quality buffet breakfast, large room
7.3
Room and corridor too dark, good price as an airport hotel, not quite good service of shutte bus in afternoon
Lu H. Solo travelers China, April 13, 2014
very nice, easy and comfortable stay.

food, convenience,comfort
10
very nice, easy and comfortable stay,very nice, easy and comfortable stay,very nice, easy and comfortable stay,very nice, easy and comfortable stay,very nice, easy and comfortable stay,very nice, easy and comfortable stay,very nice, easy and comfortable stay,very nice, easy and comfortable stay,very nice, easy and comfortable stay,
Lim W. Business travelers Malaysia, April 12, 2014
Overall I'm very sastified.

Very close to airport; frequent free shuttle bus service; good Internet facilities.
8.3
Overall the stay was good. One suggestion for the hotel shuttle bus is to drop departure guests right at the departure hall rather than in front of the arriving hall, this would help save some time for the departure guests.

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