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Customers like this hotel for:
    Area recommended for:
  • sightseeing
  • spas
  • family fun
    Distance to airport:
  • Sultan Azlan Shah Airport (10.6 Km)
    Customer comments:
  • "Clean rooms", "Great swimming pool", "Nice environment"
    Top nearby attractions:
  • The Lost World of Tambun (1.4 Km / 17 min walk)
  • Rock Climbing Area (1.5 Km / 18 min walk)
  • Old Town White Coffee Café (5.1 Km)
  • Kinta City Shopping Centre (5.4 Km)

Note: Distances are measured as a straight line.

Best Western Premier The Haven Ipoh

Jalan Haven, (Persiaran Lembah Perpaduan), Tambun, Ipoh, Malaysia 31150 (Show on map)

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"Super clean, good service from all staff at the property,..."

Bick, Singapore November 18, 2015

Features of Best Western Premier The Haven Ipoh

Hotel Facilities

  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • outdoor pool
  • pool (kids)
  • squash courts
  • table tennis


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay

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Hotel Description
Ideal for fun and relaxation, Best Western Premier The Haven Ipoh is located in the Tambun area of I...see more Ideal for fun and relaxation, Best Western Premier The Haven Ipoh is located in the Tambun area of Ipoh. The hotel is not too far from the city center: just 11.3 km away, and it normally takes about 20 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Best Western Premier The Haven Ipoh, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk to please the most discerning guest. The hotel offers fantastic facilities, including fitness center, outdoor pool, children's playground, pool (kids), squash courts, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Best Western Premier The Haven Ipoh hits the spot in many ways.
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Recent customer comments

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All reviews (431)

Business travelers (13)

Couples (23)

Solo travelers (4)

Families with young children (266)

Families with older children (78)

Groups (47)

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All reviews (431)
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Chan L. Families with young children
Malaysia, November 27, 2015
4 star at best

Room and staff
Booked a suite with three clean rooms. Nice pool and service but F&B is lacking.
Malaysia, November 23, 2015
Nicholas S. Families with young children
Malaysia, November 23, 2015

No value for money Hotel told me to book online as it was cheaper but they didnt have the room size I wanted so I overpaid They gave me a token food voucher as my room had 4 breakfasts attached but i only needed 2, but couldn't use the voucher as only for restaurant dining but i ordered room service (I didnt open the voucher envelope til checkout as they told me i had a meal voucher..anyway you expect them to honour it anyway) Took too long to revert to me on a critical query on cooking options in the suite, for my 2 year old soon. Resulted in over packing on my part Concierge who helped with the bags when i arrived was also unhelpful. I had to unload the car myself. Very disappointed overall. Given the amount I paid and the service obtained in return, feel shortchanged. Hotel location is good but best western staff don't appear to be up to mark. No way this is 5 star service.
Bick K. Families with young children
Singapore, November 19, 2015
Fantastic Stay!

Super clean, good service from all staff at the property, very secured.
It was a very good, comfortable and an enjoyable stay. My family members, extended family all loved the property, the natural environment, the warm jacuzzi, nice pool, good food, tight security, fast check-in, room comfort, beautiful landscapes & well-mannered staff - these were all top-notch! My 3-bedroom apartment faced the lake, the limestone hills, it was such a juvenating sight. On 21st storey, whatsmore do you expect? It was peaceful. Kids enjoyed, old folks had great walks around the natures. Totally spotless, all fantastic scores. I will be back the 3rd time, as service gets better & better.
Intan I. Families with young children
Malaysia, November 16, 2015
Amazing View

the view, the facilities and the friendliness of the staff
the accommodation was great, clean apartment. amazing outdoor pool catered for adult, kids and toddlers. breakfast was ok, fed us enough and food was replenished timely. staff was friendly, accommodating and never lacking in greeting, always greet the guests. we had dinner at the restaurant and it was good. quite wide variety of food to choose from. only set back was that room service ends at 1030 pm. everything pretty much close at 1030 pm, except for the pool, it closes at 10 which was great! we manage to take a dip at the heated whirlpool till 10pm. amazing view... really good for family holiday..
Jeslyn T. Families with young children
Malaysia, November 15, 2015
Very relaxing environment

The infinity pool facing lakeside and mountain is incredible but a bit overprice with it location which is Tambun.
Yue Y. Families with young children
Malaysia, November 15, 2015
Room readiness could be better checked

1)The jogging track around the lake. 2)Pool for all ages including toddler.3) Additional sofa bed for just in case.
It could be better, if not for the Master bedroom aircond out of cooling gas check prior to our check-in. It felt like a sauna while we sleeping with our 9 month old and 3 year old. No wonder they can't sleep. We had to squeeze into both the guest room and the Sofa bed room where the baby bed can't fit through the door guest room. During the night, both the children were too cold and sneezing several time from the aircond. With no alternative ceiling fan, we'll just have to brace the cold night, else the room will be stuffy if we off the aircond.
Dr I. Families with older children
Malaysia, November 11, 2015
i wish i got lake view or swimming pool view .

friendly staffs. the maintenance technician came to rectify problems was very fast. clean fresh air
It was a pleasant stay. But i just wish to get a good view for the price i paid...i was given the hill view with unsightedly some earth works going on. I wish to be put up lake view or pool view...there werent many guests at that time either. I never knew residents were not allowed to use the pool as i was mistakenly was thought the residents when i wanted to pickup the pool towels......
JOE O. Families with young children
Malaysia, November 11, 2015
Love the swiming pool

swiming pool , view , staft
Master Bed Room air-condition only blowing wind but not cold. Very nice lake/pool view, Looked like a very luxury resort but only things is feel hot at the lobby when check-in/out. But still strongly recommended this to my frens.
Kenzy G. Couples
Malaysia, November 11, 2015
Great location - amongst the limestone

Location is great, restaurant staff very helpful and great getaway
This place is superb if you need to get away from KL, its so relaxing and so close to nature. We were very happy with the facilities. However, we asked for late check out and the manager was not very accommodating and only allowed one extra hour even though the place was quiet on Sunday. We end up rushing to pack up and left without having spent much time in the pool. The weather was wet for the days we stayed in the hotel, started raining every evening from 3pm so we haven't spend anytime in the pool except on the day we checked out.However, we had to rush through this as we were only allowed one extra hour. We feel the manager Rebecca could have been exercise her discretion better and we would have left the hotel feeling very happy.

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