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Best Western Resort Kuta

JL. Kubu Anyar No. 118, Banjar Anyar, Kuta / Tuban, Bali, Indonesia 80361 (Show on map)

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Area: Kuta / Tuban Number of Rooms: 111
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
3477 reviews

Value for Money
7.7
Location
6.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.1
All reviews (3477)
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Lai T. Groups Malaysia, January 19, 2013
Broken a/c, old room

Great staff, spacious room with a patio
7
As we know the weather in Bali is hot (just like summer), so air conditioning is really important at night in order to sleep good. When we reached the hotel, we were greeted by their friendly staff. The front desk staff helped us with our luggage and took us to our room. He then told us that the a/c is going to take a while to get cold, we said ok. However, 3 hours had passed and we were still sweating. (I've even made sure that I set the a/c at the lowest temp/ highest fan multiple times). I was woken up 2 times at night because of the warm air. We didnt bother to complain cause we had a short stay and had to leave at 3am. (our flight was at 6am). This hotel is very close to the airport. So, we checked out. Since we couldnt have our breakfast this early, they had actually packed them up for us, we were really happy about it. But.... when we opened up the box in the cab, there were thousands of ants running all over the food, we felt disgusted and threw the food right away, wondering how long did they let the food sit out for. The bathroom is spacious too but it is old, the toilet seat was broken, and water was leaking from the bottom. Overall, I would NOT come back to stay in this hotel even though the price is good.
Irfanullah T. Solo travelers Pakistan, January 18, 2013
Smiling Hotel staff but not at good location

Staff smile.
5.7
i booked this hotel with understanding as it is located in kuta, while i arrived at hotel from airport in about 10 minutes, i found staff courteous and check-in was done instantly. location of hotel is not the kuta beach but it is bit far from it and no taxi easily available. like if i found any taxi there, they charge me about rp on meter but private people come and offer you the same in rp , if you want to avoid taxi and like walk, than better you choose another hotel. rooms are very old and easily can be judged with old furniture and color.
Shopping Tip: Go to Kuta Beach and surrounding you will find so many shopping centers, food, and bars.
Herdika D. Families with young children Indonesia, January 18, 2013
nice hotel

cozy surroundings, near to beach
6
the hotel is quite nice, the views are good n the location is very strategic for sightseeing travellers
Cassie E. Couples Australia, January 16, 2013
Lovely hotel but not 100% clean

Hotel near to kuta. 10min walk
9
Really enjoyed staying at this hotel. Customer service was great Nd the breakfast was delicious. We had to move rooms twice due to maintenance problems and the room wasn't very clean like the floor etc. the fridge in the room wasn't cold which sucked. But other then that the hotel was good.
Ho P. Couples Malaysia, January 13, 2013
a bit far from Kuta Town, 15 mins walking distance

Quiet envoropment
7.7
room is big but air-cond H/Power too small, due to the air blowing direction, need 2-3 hrs to get the bed cool.
Sightseeing/Attractions Tip: mini market just infront the hotel
Michael R. Families with young children United States of America, January 12, 2013
Best Best Western I've ever been in

Spacious room, accomodating and friendly staff, good location
9.3
Hotel is in a good location, within walking distance of a main road. Close enough to walk but far enough to be removed from the noise. Quiet, relaxing atmosphere. Hotel staff was quite professional and friendly and caring, especially to my small children. Thumbs up!
Stefan E. Couples Germany, January 12, 2013
Delicious breakfast buffet

Really nice and clean pool, enough deckchairs, cool poolbar, complimentary water, coffe, tea... and even conditioner, water boiler.
9
The staff was eally very friendly and the whole hotel was very clean. Unfortunately it is a bit outside Kuta, but you can walk to the beach road in about 10min. From there you can walk in another about 5 min. to the centre, which doesn't really seem long, because in this street shops and restaurants are everywhere. In the nighttime we took a taxi as there is not much light around the hotel and once reached the point where you have to leave the beach road, there is no pavement anymore. But we always took Blue Bird taxis, so the distance from downtown to the hotel only cost us between 10.000 and max. 12.000 IDR, which is about one dollar. But the hotel is worth it, because it is in a quiet surrounding with cheap offers like laundry service and its breakfast buffet, which is included, was the biggest we had in Indonesia with delicious food and a big choice. Right in front of the hotel, there is a supermarket where you can get e.g. ice cream to eat at the poolside. We really enjoyed it and would stay there again.
Shopping Tip: Laundry service everywhere around the hotel for 5.000 IDR and really clean (even if they first try to make you pay Western prices); Alta Moda (5 storey shop with only cloth for 5$/metre); use only meter taxis (Blue Bird).
Noel A. Families with young children Malta, January 11, 2013
good hotel

Lovely swimming pool
7.7
Stayed here for a night till we decided were to head off to. Hotel is great, rooms very spacious and clean, services just right and restaurant of good quality. Pool is lovely. Buffet breakfast very good as well. Great hotel in a vary, very busy Kuta. Recommendable hotel for a peaceful stay.
Chou M. Groups Malaysia, January 8, 2013
A lot of things need to be improved

Big room
5.3
Not a good experience. We check out after 2 nights, suppose to stay 7 nights.
Veronika M. Families with young children Estonia, January 8, 2013
Average city hotel

large pool, location, breakfast
8
BW was small but nice city hotel with10 minutes walk from the square. The room was spacios and clean, bathroom as in all other average hotels. Best care was taken in breakfast table and the staf help you as well as they can.

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Customer Reviews - Best Western Resort Kuta, Bali

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