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Best Western Resort Kuta

JL. Kubu Anyar No. 118, Banjar Anyar, Kuta, Bali, Indonesia 80361

Recent customer reviews

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Very good

7.4

based on 3584 reviews

2247 reviews in English

Value for Money
7.7
Location
6.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.1
All reviews (3584)
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Frelita B. Families with young children Philippines, May 23, 2016
Just an average hotel
4
The hotel is only 10-15 minutes away from the airport. Rooms are relatively large but needs further cleaning especially the bathroom. The room assigned to us is along the road so it's quite noisy because you can hear the cars passing by. The bathroom has a clogged sink. During our stay, my sister accidentally slipped at their restaurant because the floor was a bit oily. Nobody of their staff helped her. They simply stared at her and nobody bothered to mop the floor after the accident until my husband told them to do so. Service is below average.
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Novy W. Business travelers Indonesia, May 21, 2016
clean and strategic place to stay
4
clean and strategic place to stay
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Chelci L. Couples Australia, May 19, 2016
Great customer service
5.3
The staff were great and made great conversation with us. They were very helpful and polite. The pool and breakfast was beautiful. The property was gorgeous and rooms were outstanding. Only thing was the bathtub was a little dirty and plug didn't work properly so it was a little grimey. Other than that, everything was excellent!
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Katrina W. Solo travelers Australia, April 30, 2016
Value for money
6.3
Great value for money, very clean, close to the airport and just off the main road.
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Hew W. Couples Singapore, April 22, 2016
Lack of foods
3.7
There are lack of restaurants taste Malaysia around the hotel. .They should have prepare meals which are taste of Malaysia
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Kim F. Solo travelers Thailand, April 19, 2016
Nice Upgrade
5.7
I got this hotel as a mystery booking. Agoda said it was discounted, but wouldn't say what resort until after it was booked. It is a much nicer hotel that what I had been staying in so it was definately discounted. I would have preferred to be closer to the beach or restaurants, but the hotel was very nice. It was close to the airport which was helpful. The staff was pleasant. The door to our room barely shut - it was very difficult to shut, but everything else about the room is clean and nice.
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Tantri B. Business travelers Indonesia, April 16, 2016
Price Performance
3.7
The Facilities ok
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Glenn S. Families with young children United States of America, April 14, 2016
Staff continues to shine and hotel is great value
6
We have stayed here more than a dozen times on transit through Bali. The location is close to the airport and easy to get to. There are definitely nicer facilities in Bali, bit not for the money. The staff here continues to be a shining star as they go out of their way to make our stay as good as possible. The bed at this hotel is also very comfortable whih cant be said for all Indonesian hotels.
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Mark P. Solo travelers Australia, April 12, 2016
Good
6.7
Nice place
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Craig N. Couples Australia, April 11, 2016
great
6
Staff are fantastic.always willing to help. unlike some hotels
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