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More about this hotel:
    Nearest transport:
  • Southern Cross Railway Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Essendon Airport (12.1 Km)
  • Melbourne Airport (19.2 Km)
    Customer comments:
  • "Close to city center", "Nice and clean rooms", "Nice bed"
    Top nearby attractions:
  • Crown Casino & Entertainment Complex (0.3 Km / 4 min walk)
  • Crown Casino (0.4 Km / 5 min walk)
  • Eureka Tower (0.5 Km / 6 min walk)
  • Bourke Street & Around (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Best Western Riverside Apartments

474 Flinders Street, Melbourne CBD, Melbourne, Australia 3000

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Features of Best Western Riverside Apartments


Hotel Facilities

  • airport transfer
  • business center
  • coffee shop
  • concierge
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • grocery deliveries
  • laundromat
  • laundry service
  • luggage storage
  • newspapers
  • shuttle service

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English

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Serviced Apartment description
Centrally located in Melbourne's famous Flinders Street, the strategic location of Best Western Riverside Apartments...see more Centrally located in Melbourne's famous Flinders Street, the strategic location of Best Western Riverside Apartments allows easy access to main attractions including Crown Casino, Melbourne Exhibition & Convention Center, Southbank, and Etihad Stadium. This Best Western property provides a 17-story building featuring self-contained and serviced apartments that guarantee elegant designs and up-to-date amenities. Facilities include Wi-Fi and a convenient 24-hour front desk is there to assist if you need any help. For business travelers, the hotel provides a business center for your convenience. With an ideal location and facilities to match, Best Western Riverside Apartments is the perfect choice for a memorable stay.
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Recent customer comments

Filter by Traveler Type
All reviews (426)

Business travelers (90)

Couples (133)

Solo travelers (52)

Families with young children (39)

Families with older children (49)

Groups (63)

Very good
7.9
Value for Money
8.2
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.2
All reviews (426)
Sort by:
Gail H. Couples
Australia, February 12, 2016
First Time in Melbourne

The position of the hotel was just excellent - we were able to get the tram just outside - and the hotel was handy to everything. The bed was very comfortable and the apartment reasonably clean.
7.7
Our stay was very good but there were a few things in our room that needed cleaning and/or changing e.g. the carpet was dirty and really needed to be replaced; the kitchen table was ricketty, the electric kettle was faulty and would not turn off - we advised the receptionist of these things. The office staff were extremely helpful, which we appreciated as it was our first time in Melbourne. Please note that we did not dine at the apartments and could not give it a rating of "Not applicable" and have put a 1.
Meng W. Couples
Thailand, January 29, 2016
Review

Location location location
6.7
Megan P. Couples
Australia, January 25, 2016
Highly Recommend! Great for the Australian Open

Cleanliness, large sized apartment, proximity to public transport
9
My friend and I had a 3 day stay at the Best Western Riverside Apartments for the Australian Open tennis. Upon check in we were greeted by a very friendly staff member who quickly checked us in and was very helpful when we had a few questions about how to get to/from the tennis that night. We stayed in the annex apartments, which were located in the building next door, about a 1 minute walk from reception in the main building. We were one of only 17 apartments in that building, it very spacious with a lounge area, full kitchen, small dining table and a bedroom with ensuite. Our room was serviced every morning so we had fresh towels and our bed made which was nice to come back to at night. It was very quiet during the day, our only complaint was some noise which could be heard in the middle of the night from some bars close by but it was quite easy to sleep with. Other than that I would definitely come back and stay in the future. Its location is great with the free tram stop a street away making it easy to commute into the main part of the CBD and get to Rod Laver Arena for the tennis.
wade R. Couples
Australia, January 23, 2016
great value and location

location value for money and size of apartment
8
I first stayed here about 8 years ago. They have since refurbished the rooms and decor. It presented as clean comfortable very functional and a very short walk to city and casino. Excellent value when you consider everything the apartments have for general living comfort. Beware of city noise if youre a light sleeper
Rachelle F. Couples
Australia, January 04, 2016
Needs improvement

Location
4.7
Given different room to what was booked no parking available on site
ANDREW E. Couples
Australia, December 21, 2015
Awesome view!

View, location, room size.
9
Can't complain! Fast check in and the view facing the river is nothing short of spectacular. Right across the river at Crown you would pay 4 times as much for the same view. The room itself is very large, the aircon worked well and it has everything you need (iron, microwave etc..). Exceptional value at around $150 a night. We were going to the casino which was just 5mins walk. Will definitely stay there again.
Chii L. Families with older children
Singapore, December 18, 2015
Not a bad choice overall

Excellent location, helpful staff, easy access to dining options.
7.7
When we checked in our receptionist was most helpful and friendly. The hotel is also well-located, being less than a minute's walk from Kings Bridge across the Yarra River. Within a minute's walk are also restaurants and cafes. However, the rooms are only modestly furnished; there is just one dustbin for a living room, bedroom and toilet. The area is noisy in the day from office workers and at night from clubgoers, and the room provides no soundproofing. Driving to the hotel is a nightmare; entering Highlander Lane requires circling round the block, which is perennially jammed. It is an alright hotel, but do not expect too much value for money.
Frank H. Business travelers
Taiwan, December 12, 2015
Noise and staff nice but not very helpful

Staff are okay
2
Not good. I will not book there again.
Dana R. Groups
Australia, December 12, 2015
Loved it!

The spacious rooms. The location. The cleanliness
9.3
Paul G. Couples
Australia, December 12, 2015
37th Anniversary

We were surprised at how spacious the room was. Great access to public transport. Surprisingly quiet for CBD.
8.7
My wife and I really enjoyed our stay. Because we have a large family we see 5 star as a bit frivolous but we needed a little bit of time for ourselves to reconnect. The apartments were easy to access. Friendly helpful staff and all we needed for an enjoyable break. We were very pleasantly surprised by the standard.

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