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Very good 7.9
Based on 440 reviews

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About Best Western Riverside Apartments


Centrally located in Melbourne's famous Flinders Street, the strategic location of Best Western Riverside Apartments allows easy access to main attractions including Crown Casino, Melbourne Exhibition & Convention Center, Southbank, and Etihad Stadium. This Best Western property provides a 17-story building featuring self-contained and serviced apartments that guarantee elegant designs and up-to-date amenities. Facilities include Wi-Fi and a convenient 24-hour front desk is there to assist if you need any help. For business travelers, the hotel provides a business center for your convenience. With an ideal location and facilities to match, Best Western Riverside Apartments is the perfect choice for a memorable stay.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • shuttle service

Food & beverage

  • grocery deliveries


  • pets allowed

Cleaning services

  • laundromat
  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • smoking allowed

On-site facilities

  • family room
  • elevator

Business & money services

  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
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Children under 2 years old stay for free if using existing bedding.

Please note that the reception desk is located in Highlander Lane.

Please note that small children staying need to be mentioned at the time of booking. Please advise us in the 'comments' space or contact us directly as some apartments have internal staircases that are not suitable for small children.

Please mention your preferred bedding, eg Queen or Twin beds in the comments section

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 15 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:30 AM
Distance from City Center: 5.0 km
Distance to Airport: 25.0 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 17
Number of Rooms : 51
Parking Fee (per day): 35 AUD
Reception Open Until: 11:00PM
Time to Airport (Minutes): 25
Year Hotel Built: 1994
Year Hotel Last Renovated: 2015
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 6.2

8.8 Susan K.
June 23, 2016
Very good family room
Location was good. With free tram just nearby Clean and very well equipped

8.8 Susan K.
June 23, 2016
Family room with Crown hotel view
Room was good. Large and clean. This room does not have in built heater. Requested for portable heater but not available. Not very cold but just in case. Kitchen is very well equipped. Bed was comfortable.

10 Stephen M.
June 15, 2016
Great location
6 of us together was great

6.4 Peter F.
May 19, 2016
Fighting in Streets
Appartments are not in main complex and too close to Kings street nightclubs, large music til 6:00am. People fighting out front hotel to, not safe to get in and out at night!

9.2 Tayard B.
May 13, 2016
Best place for your family.
Very impressive familial suit. My kids was so much happy at this place.

9.2 Lee L.
May 11, 2016
2nd Time
sea life aquarium was just opposite, crown melbourne was also within walking distance just after the aquarium. tram stop right outside where u can hop on the free city tram

9.6 Lyn K.
April 24, 2016
Value for Money
Clean apartment with plenty of space,nice views,friendly staff.

8.4 Melissa C.
February 18, 2016
Good place just a rough area
Was a great place however it is in a slezey area. Arriving at 10pm and having to walk up a dark lane way and around the corner to the annex was not pleasing.

7.2 Mandy P.
February 17, 2016
mr & mrs pitchford
stain on bedspread/soap dispenser in shower and basin did not work/fridge was very noisy/could not connect to the wifi on iPhone it came up with network error

February 17, 2016
easy to access tram
the location is good. the free tram station is just outside. go Chinatown is only 10mins if taking free tram. washing machine and dryer is available is in the room. it is very good for family stay long period. wifi is limited usage everyday.