Very good 7.9
Based on 445 reviews

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About Best Western Riverside Apartments


Centrally located in Melbourne's famous Flinders Street, the strategic location of Best Western Riverside Apartments allows easy access to main attractions including Crown Casino, Melbourne Exhibition & Convention Center, Southbank, and Etihad Stadium. This Best Western property provides a 17-story building featuring self-contained and serviced apartments that guarantee elegant designs and up-to-date amenities. Facilities include Wi-Fi and a convenient 24-hour front desk is there to assist if you need any help. For business travelers, the hotel provides a business center for your convenience. With an ideal location and facilities to match, Best Western Riverside Apartments is the perfect choice for a memorable stay.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer
  • Shuttle service

Food & beverage

  • Grocery delivery


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundromat
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Languages spoken

  • English
  • Chinese (Mandarin)
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Children under 2 years old stay for free if using existing bedding.

Please note that the reception desk is located in Highlander Lane.

Please note that small children staying need to be mentioned at the time of booking. Please advise us in the 'comments' space or contact us directly as some apartments have internal staircases that are not suitable for small children.

Please mention your preferred bedding, eg Queen or Twin beds in the comments section

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:30 AM
Distance from City Center: 5.0 km
Distance to Airport: 25.0 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 17
Number of Rooms : 51
Parking Fee (per day): 35 AUD
Reception Open Until: 11:00PM
Time to Airport (Minutes): 25
Year Hotel Built: 1994
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.2
  • Food/Dining 6.2

Atchareeya S. from Thailand
Solo travelers
Stayed one night in August 2016
Old and noisy
Reviewed August 27, 2016

Simone P. from Australia
Stayed 6 nights in July 2016
Staff very helpful and friendly, great location to Casino, shopping and DFO's. Generous sized bedroo
Very clean apartment and plenty of clean towels.
Reviewed August 15, 2016

Taryn P. from Australia
Families with older children
Stayed 2 nights in July 2016
Enjoyable stay
Good location, excellent staff.
Reviewed August 01, 2016

Deb H. from Australia
Stayed one night in July 2016
Very noisy until 5am.bands in local area...then again started about 7am. Had expe ted to be part of main building...was a bit difficult managing with our friend with a disability
Reviewed July 29, 2016

WENKAI G. from China
Solo travelers
Stayed one night in July 2016
Good with some part may feel a little disappointed
Location is quite good (Free Tram Zone), and most equipments are quite new. Room is big, and it just a normal apartment include kitchen and so on. But the some detector is too close to the kitchen, so you have to be careful if you want to cook. AC is the old one, which it does not have heater option. Overall, it just worth it's price and a good choice at there.
Reviewed July 19, 2016

KAM L. from Malaysia
Business travelers
Stayed 3 nights in April 2016
Old City Hotel
The main entrance of this apartment is facing a small alley which could be difficult to find. But it is walking distance to Crown Entertainment Center which have plenty choice of food. It is locate within the free tram zone which is very convenient.
Reviewed July 18, 2016

Susan K. from Singapore
Families with older children
Stayed 3 nights in June 2016
Very good family room
Location was good. With free tram just nearby Clean and very well equipped
Reviewed June 23, 2016

Susan K. from Singapore
Families with older children
Stayed 2 nights in June 2016
Family room with Crown hotel view
Room was good. Large and clean. This room does not have in built heater. Requested for portable heater but not available. Not very cold but just in case. Kitchen is very well equipped. Bed was comfortable.
Reviewed June 23, 2016

Stephen M. from Australia
Stayed one night in June 2016
Great location
6 of us together was great
Reviewed June 15, 2016

Peter F. from Australia
Stayed one night in May 2016
Fighting in Streets
Appartments are not in main complex and too close to Kings street nightclubs, large music til 6:00am. People fighting out front hotel to, not safe to get in and out at night!
Reviewed May 19, 2016


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