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Best Western Riverside Apartments

474 Flinders Street, Melbourne CBD, Melbourne, Australia 3000 (Show on map)

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Area: Melbourne CBD Number of Rooms: 50
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 388 reviews

Value for Money
8.2
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.2
Food/Dining
6.3
All reviews (388)
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Chris W. Solo travelers Australia, August 24, 2015
Melbourne footy weekender

Location. Comfort. Friendly staff.
7.3
Great place to stay. Good views. Well catered for in the suite with everything needed being on hand. However I did not utilise room service so cannot comment on food quality or range although I did review the room service menu and it appeared quite good. Only problem I had is when an adjacent room has their air conditioning on it can be a little annoying due to fan noise.
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Sarah S. Couples Australia, August 24, 2015
perfect location

location, space, staff
8.3
We stay here every trip to Melbourne the staff are great and even remember our names. Perfect central location and so easy to get around
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Tanisha D. Groups South Africa, August 23, 2015
Very Impressed

Size of apartment, the view and the cost.
10
We had a very good stay. Will definitely refer people here and stay again myself.
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Jordan B. Couples Australia, August 15, 2015
Will come again

Clean, comfortable, very polite reception staff
8.7
Good
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Jakree A. Couples Thailand, August 10, 2015
The standard hotel near Southern Cross Station.

Near Southern Cross Station, Quiet, Well managed
7.7
The apartment is quite standard. The room is not too big and not too small for 2 persons. The building is quite. You can sleep well in the town. It's about 10 mins walk from Southern Cross Station where is the terminal of the bus to/from airport. The hotel is easy to find. It locates opposite aquarium. I recommend you if you're finding some hotel in the walking range to station.
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Hua T. Families with older children Singapore, August 10, 2015
Facilities not of good quality

Location, big dining & living room, has washing machine & dryer
6.7
Although location was good, the facilities were of poor quality. The air-conditioner broke down on the 2nd day of our stay, although they send a portable one, it could not warm up the room. The shower gel dispenser also gave way but was not fixed after it was highlighted to staff. However, the wobbly toilet seat cover was fixed after feedback. One other setback was that there was only one toilet in a 2 bedroom apartment, it was difficult for 5 people to share one toilet.
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Hua J. Couples Singapore, August 9, 2015
Bad Experience, will not recommand for people
3.7
I was very upset that they put us at the annex building -- Level 2, the condition of the hotel is 2 stars. I am very disappointed for the standard of Best Western. The room basically have not view and the entrance area is so small. Another problem is t he hotel do not provide free Wif. 100MB per day and we have to pay when we excess the limit.
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Ann N. Couples Malaysia, August 7, 2015
Value for the money

Big dining room,Great location,friendly receptionist
8
Location is good, have big dining room, washing machine but the dryer is not working they let us use other room dryer, we stay at 16th floor which is best view. Friendly and helpful staff…reasonable pricing.. if have rice cooker better..
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Andrea G. Couples Australia, July 27, 2015
.

.
6.7
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Karen C. Groups Australia, July 20, 2015
Great location

Location, rooms cleanliness, room comfort
9
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