Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, Chelsea, London, United Kingdom W8 6SA

Very good 7.8
Based on 86 reviews

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About Best Western Seraphine Kensington Olympia Hotel


For travelers who want to take in the sights and sounds of London, Best Western Seraphine Kensington Olympia Hotel is the perfect choice. The hotel is not too far from the city center: just away, and it normally takes about minutes to reach the airport. Visitors to the hotel can take pleasure in touring the city's top attractions: Linley Sambourne House, Leighton House, Roof Gardens.

Best Western Seraphine Kensington Olympia Hotel also offers many facilities to enrich your stay in London. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The ambiance of Best Western Seraphine Kensington Olympia Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, heating, desk are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Best Western Seraphine Kensington Olympia Hotel hits the spot in many ways.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Food & beverage

  • 24-hour room service
  • restaurant(s)
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Greek
  • Italian
  • Romanian
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A credit card security deposit of GBP 10 is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 1
Number of Rooms : 35
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 8.2
  • Value for Money 7.5
  • Food/Dining 6.7

Beng C.
June 28, 2016
Location id good but the toilet is too small

Alex L.
June 01, 2016
Fantastic Hotel for a couple of nights, specially if you are just visiting London. The room was quite small but very clean and just in the perfect location for London.

Kevin W.
United Kingdom
February 15, 2016
Reception staff very good. Room pleasant. Shower excellent. Good value for money. Duvet was insufficient warmth for cold night in December. Pillowcases smelled a bit foisty as though they hadn't been dried well at the laundery.

Pei P.
January 17, 2016
Clean, location, comfortable

Carolanne S.
United Kingdom
October 24, 2015
Perfect Location
Location. Location. Location.
If you want a relatively inexpensive hotel on Kensington High Street and you are only staying for a short time then this hotel fits the bill. If you stay more than a couple if nights the tiny rooms will drive you bonkers. Climbing over the bed to open the window; a dressing table chair that can't pull due to the bed being in the way, etc etc. Not for the claustraphobic. The staff seemed overworked. I filled in a breakfast card for room service during my stay but on each morning it didn't arrive until I called to remind them. Doubt I would stay here again. One more annoyance: room maid not trained how to make beds with hospital corners a consequence of which is you will be making your own bed several times a night.

Chi C.
Hong Kong
October 20, 2015
Nice location where near Underground
Clear room, convenient location and helpful staffs
This hotel makes me feel like home. I will revisit it again.

Sarah-Jane T.
United Kingdom
October 16, 2015
Great location and modern rooms
Location, modern rooms, clean
This location is a few minutes walk from the tube and has local shops around. The rooms are modern. And clean. My only issue was that two single were pushed together to make a double in an executive double room and we often felt the gap part which made sleeping uncomfortable. The rooms are quiet.

Hong Kong
September 07, 2015
Excellent price but small room
Near Metro, free Wifi and free breakfest
Hotel for budget travler, good price and 10 minutes walk from Metro

Michael S.
United States
August 12, 2015
Great Staff, tiny room for 3
Staff, location, adequate breakfast
We enjoyed our stay in London. The hotel was in a very convenient location. Staff is very helpful and courteous!

Brian S.
United Kingdom
August 08, 2015
Great little hotel in good location
Location, modern rooms and clean
Good great location and hotel very clean and modern but it was very difficult to find on a busy high street