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Best Western Southgate Motel

175 Commercial Street, Mount Gambier, Mount Gambier, Australia 5290

Recent customer reviews

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Very good

7.7

based on 64 reviews

55 reviews in English

Value for Money
7.7
Location
8.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
6.7
All reviews (64)
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Jia L. Solo travelers China, December 31, 2015
nice service
6.7
comfortable bed
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Shohret Y. Groups Australia, December 27, 2015
SA Uyghur association family group travel

friendly staff, clean facilities,convinient location
7.3
Generally speaking good, staff were friendly and accomadating to make on spot arrangement. we liked the large and comfortable living space.
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Russell P. Couples Australia, November 3, 2015
Occasional traveller

Position, nice layout and restaurant
10
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Yee T. Groups Malaysia, September 1, 2015
Impressive apartment unit

Spacious, helpful staff, value for money
9
We stayed in the "apartment" unit, which used to be the manager's accommodation. It was spacious beyond our expectation, and very well equipped. It was home away from home for us for one night and we enjoyed our stay.
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Alex N. Families with older children Singapore, June 17, 2015
Decent location but typical Best Western...

(1) Location (2) Room Size
4.7
Booked the 3-Bedroom Apartment., which was located right behind the reception counters. Good sized with plenty of space, but it's very old and definitely showing its age and conditions. Beds and pillows were soft, and 2 of the 3 bedrooms had no individual heating / cooling. Water pressure in the showers were weak. Kitchen was well stocked with cutlery and utensils and TV came with FOXTEL with plenty of good channels. Free wireless also available in room. Woolsworth was just a couple of blocked away.
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Sachin P. Families with young children Australia, March 22, 2015
Bit over priced and needs refurb

Location was good
4
Ok Uncleaned carpets
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Kok J. Families with older children Malaysia, March 8, 2015
enjoyable

clean affordable nice
9
good value for money
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Yusuf B. Couples Australia, February 17, 2015
overpriced and overrated

location
5
Extremely disappointing. Mattresses should have been replaced years ago Maintainance is poor Should be rated no more than a 2 star It's time a more comprehensive and extensive standardised rating system be used with the judges being guests who stay at hotels and are able to provide a realistic rating system rather than a judge using and outdated system where 2 hotels with the exact same star rating may be world's apart at many levels as is the case with this hotel
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Andrew C. Couples United Kingdom, February 15, 2015
comfortable stay

pool, spa bath, room size
8.7
Very good stay, staff freindly and room was clean.
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Stephen R. Business travelers Switzerland, February 14, 2015
Short trip to Adelaide

I had a late arrival. Did not know that the reception was closed. The Best Western light was not on. Since the town was a sleep, it was difficult to see where the hotel was. Rooms are clean.
7
Hotel is best suited for vacation travel.
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