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Best Western Sun Sun Hotel

No. 14-16, Praca Ponte E Horta, Macau City, Macau 00853

Recent customer reviews

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Very good

7.4

based on 2672 reviews

1312 reviews in English

Value for Money
7.4
Location
7.8
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.3
All reviews (2672)
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Estrellita T. Couples Singapore, January 11, 2016
Convenient location

convenient location near senado sq
7.7
Shuttle buses are free all over macau if you know where to take them From Sun Sun hotel to Venetain - walk 5 mins to Sofitel at Pointe 16, take the shuttle to the Ferry terminal. From the terminal, take the free venetian shuttle bus. Eat breakfast at the cafe opposite the hotel, they have good pork bun.
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Nyuk P. Solo travelers Malaysia, January 11, 2016
Great hotel

easy access to attraction spot, friendly staff, nice view
8.3
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Nur S. Families with young children Malaysia, January 11, 2016
Recommend
6
If you book 2 room, can ask the staff to open the door that connect to another room. make it easier for family trip!
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Luo W. Families with young children Singapore, January 10, 2016
Good for family

Connecting door between room is convenient for families.
7.7
Comfortable bed and pillow.
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Elsie T. Couples Malaysia, January 7, 2016
Good service, room comfortable

Staff performance , room comfortable, clean
8.7
Highly recommended , new and clean hotel , good service 👍👍👍
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Ageng J. Families with young children Indonesia, January 7, 2016
clean and nice hotel

Near bus stop, near central area and near food street
8
nice place and easy to find using bus transport.
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Kristine Y. Families with older children Singapore, January 7, 2016
Great customer service

Customer service, cleanliness, location
9.3
My stay was nothing but awesome, thanks to one of the front desk staff Doris. She was very helpful and she took a lot of initiative to help us out. Firstly, she gave us connecting rooms without us asking for it. Also, she gave us really good ideas/suggestions and helped us planned our day. Really gave us an awesome experience.
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Jennifer H. Families with older children United States of America, January 3, 2016
no airport pick up but nice location

location, friendly staff, nice hot shower
5
We weren't thrilled with this stay. Partially because we had to pay crazy high prices because of the holiday. Then they said they provided airport pickup, but after waiting for the pick up, we called the hotel, only to discover that they have never provided that service! So we had to wait in long line, late at night to take taxis - TWO because there are 5 of us, even though our kids are small. The hotel did not reimburse us for that expense (US$ 25 one way). The staff were friendly and helpful, but we ended up on two different floors (10 floors apart!) instead of adjoining rooms with our kids. Then they don't have fitted sheets or big enough to tuck (barely covered the top surface of the bed), so the sheets came off the bed all night, keeping us awake. Also has thin walls so kept getting woken up by other guests moving around. The location was great, walking distance from all historic attractions. Cleanliness level was fine, and check in/check out went fairly quickly.
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Teo W. Groups Malaysia, January 2, 2016
ist time at Best Western Sun Sun Hotel

Good location, friendly staffs, clean environment
7.7
Good location, a short walk to several attractions. Shops and local eateries are nearby. Staffs are friendly, and has a clean environment.
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Chiu Y. Couples United Kingdom, January 2, 2016
Competitive choice for staying in macau

Price, design, view
7.3
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