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Best Western Sun Sun Hotel

No. 14-16, Praca Ponte E Horta, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 178
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1306 reviews

Value for Money
7.0
Location
7.5
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.0
All reviews (1306)
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Angie B. Families with young children Malaysia, November 17, 2013
Good location of budget hotel

Good location, easy access to public transport
7
The hotel is 2 star but the room standard is about 3 star rating. However, check in time & staff need to be improve. We are quite satisfy with the room although the bed is small to fit 2 children and a couple of us. The hotel is close to local attractions by walk and easy access to public transport as we were on relax & casual holiday there. There is no internet in the room which we will need to go down to lobby to access internet.
Salvador A. Groups United States of America, November 17, 2013
Old and beat up

Cheap
3.3
Chatt P. Solo travelers Thailand, November 14, 2013
The hotel is located in the center of Macau city.

Centrally located, ecceptionally clean, and safe.
6.3
The hotel is an old building but renovated, so the room is big enough and clean enough. It is quite convenient to walk to historical site and old town of Macau.
Beatrix L. Families with older children Indonesia, November 14, 2013
Rooms need renovation

Friendly staff
5
Reception was renovated, but rooms are old, need renovation too..it was bit expensive for me.. taxi was hard to get along the main road. rather take bus...
Fung C. Couples Hong Kong, November 13, 2013
Good Hotel

Good location; Good room facilities and friendship of staff
7.7
We requested to replace our room and the staff arranged for us at once. It is very good customer services.
Alison A. Solo travelers Malaysia, November 13, 2013
Not bad

The view
5.7
Ethelwilda P. Couples Philippines, November 10, 2013
nice hotel in the city

nice staff, clean rooms
8
Seamus C. Solo travelers Ireland, November 9, 2013
Average stay and average hotel

It's location, while in a run-down part of town, is close to the city centre, which is much prettier. The night concierge is fantastic. Other than that I'm afraid, not much.
5.3
The hotel is generally very dated, though attempts have been made to modernise the lobby area and some of the higher floors. A pervasive smell of must, damp and mildew lingers around all the hotel. Executive Floor room are reasonably modern nothing special. Standard rooms are old, worn-out, smelly with very old carpets and dated bathrooms with baths than cannot be used as baths (since the stoppers prevent this). Food is available at the coffee-shop on the lobby level, which is very basic and not worth the price. There is a restaurant on the first floor but it's unclear when or if it was open during my stay. Staff at reception are generally pleasant. Night concierge was fantastic; day concierge is a bit grumpy and full of himself. Wifi is ok at lobby and some floors but not available on others. Generally, hotel is fine, dated, nothing special and not worth the price in most cities, but it's as cheap as you'll find in Macau
Winnifred B. Families with older children United States of America, November 8, 2013
no problems

price, cleanliness, convenience
8.3
Dipankar D. Solo travelers India, November 7, 2013
Good location at a reasonable price

Location, cleanliness, reasonable price
7.7
Pleasant stay. Staff was helpful. Many taxis are not aware of Hotel location, so it is better to print out and bring along a Google map to show the driver. This hotel is very conveniently located next to the pick-up point for the free shuttle buses to the Entertainment/Casino district of Kotai.

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Customer Reviews - Best Western Sun Sun Hotel, Macau

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