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Best Western Sun Sun Hotel

No. 14-16, Praca Ponte E Horta, Macau City, Macau (Show on map)

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Best Western Sun Sun Hotel Macau - Square Portuguese Restaurant
Area: Macau City Number of Rooms: 178
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1226 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.0
All reviews (1226)
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Divya J. Solo travelers India, July 7, 2013
Pathetic, Worst Ever

None, zero, zilch, Nada
2
Aruketty R. Groups India, July 6, 2013
The hotel wasnt that great.

nothing great about this hotel. small rooms. no value for money.
4.7
nothing great about this hotel. small rooms. no value for money.
Natakit K. Couples Thailand, July 6, 2013
good location

good location, easy to access area
6.3
nice and compact room, standard breakfast, very good location for walking around
Hendrick K. Business travelers Taiwan, July 5, 2013
Enjoy the casino

Clean, reasonable price, near downtown
10
Not until we arrived the hotel did we know wifi is only available in the lobby. Our schedule changed but we couldn't check out eariler since we booked the room from agoda.
Divya J. Couples India, July 5, 2013
Not Great!!!!

Not a thing
3
It was a bad choice, we should have gone with other available options, were mislead by the Best Western tag. One of the worst hotels in Macau. The front office has this stout guy from Philippines. He has no clue about anything and all he says is, my job is to get people checked in and checked out. He is rude, arrogaant and clueless. Not a fit for services industry. Rooms are dirty and smelly. No room service and/or WIFI, though promoted by the hotel. Almost all the rooms have a door connecting to other room. All night you can hear people talk or them cleaning the rooms. You don't get a private feeling. Please don't be mislead and choose a better option. A very displeasing experience.
Mervyn F. Couples Malaysia, July 1, 2013
Pleasant. Staffs were an asset to this hotel.

Clean. Friendly staffs.
8.7
Our stay at the hotel was very good. All the Staffs were very friendly and they made us feel welcomed. It is located in the older part of the city, facing the river across China. Walking around is no problem. Taking the public transportation to the north or south is also not a problem. But the bed is hard and the carpet should be done away with. Bathroom is good like any other three-star hotel. Plus point, if you want to mingle with the local Macau residents, this is a good location.
Tin Y. Solo travelers Hong Kong, June 30, 2013
Macau Concert Trip

Convenience Transport, Nice Lobby, Nice Staff
6.7
No Slipper is provided !! No slipper, no slipper, no slipper
Shuen W. Solo travelers Hong Kong, June 30, 2013
economy hotel, comfortable

near down town, reasonable pricewith comfort bed, also can see sea view if u stay in upper floor
7.3
Nice front desk staffs Security also good, u have to used ur key to login lift, it will be avodied stranger to get in
Marie-Julie M. Couples France, June 30, 2013
no internet in rooms if you don't insists

view on city, beds
4
carreful: announce says internet available in bedrooms but you have to INSIST to get it (they say at the end of check in that there is a problem with internet and you should go to the lobby to connect). But because we booked only to get internet in the room, we were very angry and they gave use the codes to get it. staff a bit unable to help with taxi rooms corrects, beds ok, clean ok la
Sze N. Groups Hong Kong, June 30, 2013
it is a bit difficult to find.

clean, with cute good view, nice staff
6
The taxi driver recommended girls not to live there as it is surely not suitable for girls. People who wanted to have lower price of hotel would definitely choose the hotel sun sun. However, unless weekend, please dare pay a little more so as to live in a better room and place other than that.

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Customer Reviews - Best Western Sun Sun Hotel, Macau

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