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Very good 7.5
Based on 2924 reviews

Recent customer comments

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Very good



based on 2924 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.3

Ooi E. from Malaysia
Solo travelers
Stayed 2 nights in June 2016
Good location
The only things that I not really satisfied was the attitude of the staff.
Reviewed June 05, 2016

Jia L. from Singapore
Groups
Stayed one night in May 2016
Acceptable
Location is good, there is several direct buses to the hotel, and distance to town is about a 15 mins of walking. The size of room is a bit small, perhaps due to the sofa bed, but still acceptable. Wifi is weak and doesn't connect easily in the day, connection is better at night. Overall experience is good, would recommend to those who are budget- traveler. :)
Reviewed June 05, 2016

Soon L. from Malaysia
Couples
Stayed one night in June 2016
Great Hotel
Staff friendly, room was very clean, near attraction place, value for money compared other hotel near-by. Have a pleasant stay.
Reviewed June 05, 2016

Wai L. from Singapore
Families with older children
Stayed 2 nights in May 2016
Enjoyed my stay with Best Western Sun Sun
The hotel is basic but it serves our needs almost 100%. The location is great, 6 mins walk to Senado Square and to St Pauls Ruins. The room is clean and looks pretty new with all the basic needs in place. The staff has been friendly because we keep asking questions on directions and transportation, they gave good recommendations on mode of transport, food options etc. They also extended our checkout time to 1230pm. Only improvement to add is to have coin slot washing machine facility in the hotel.
Reviewed June 02, 2016

THELMA B. from Philippines
Families with older children
Stayed one night in May 2016
thumbs-up.
Very satisfied with our stay. We'll be back next time.
Reviewed June 02, 2016

CHING H. from Malaysia
Families with older children
Stayed 4 nights in May 2016
Overall Good
Quite satisfactory, good location, room is clean, staff especially the one who helped to call taxi very helpful n friendly.
Reviewed June 01, 2016

sathit P. from Thailand
Couples
Stayed one night in May 2016
Clean and comfortable room
Staffs' service met standard. But I did expect more from the branded hotel.
Reviewed May 31, 2016

Aw L. from Malaysia
Solo travelers
Stayed 2 nights in May 2016
staff very friendly
near bus station, easy to find food, supermarket, 7 eleven. Room is very small.
Reviewed May 30, 2016

VIMOLRAT C. from Thailand
Families with older children
Stayed one night in May 2016
Best
Best service, but far from the downtown
Reviewed May 29, 2016

Christine F. from United States
Solo travelers
Stayed one night in May 2016
Satiesfied
Very happy with the hotel cleanliness. Wished it has its own shuttle bus 🚌
Reviewed May 28, 2016