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Best Western Sun Sun Hotel

No. 14-16, Praca Ponte E Horta, Macau City, Macau 00853

Recent customer reviews

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Very good

7.5

based on 195 reviews

1292 reviews in English

Value for Money
7.5
Location
8.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.8
Food/Dining
6.4
Families with young children (195)
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Jennyfer A. Families with young children Malaysia, April 9, 2016
Good
5.7
Great
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Mencho V. Families with young children Philippines, April 8, 2016
Macau for a day
5.7
Considerate and helpful! Assist clients very well plus 2 of their staffs are Filipino, makes life more easier when talking in English or Tagalog. Btw, super clean rooms, beyond my expectations. :) keep it up!
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Christopher C. Families with young children Canada, March 31, 2016
Good staff, fair room
5.3
We had a kind of suite with a very narrow living room and a separate bedroom. The bedroom had a comfortable bed, but the attached bathroom developed a very bad smell after a day or so. I mentioned this to the staff and they sent someone to fix it. It was fine for a day but then started to smell again. Apparently they are doing some plumbing repairs. The living room had a very uncomfortable sofa bed. There was no coffee table so no place to put a drink or food down. The room had a total of three writing desks, but only one chair. Instead of having two TVs in the suite, they should have spent more on the sofa bed and other furniture.
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Filomena A. Families with young children Philippines, March 27, 2016
Good location
6.7
Good location near The Ruins. Shops everywhere. Nice rooms satisfied. Filipino staff were so helpful. Made you feel at home. Easy check in check out. Prepare 2000 pesos for hotel deposit. Everthing in the ref are free. Refilled everyday. Satisfied big bed.
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Jacob D. Families with young children Malaysia, March 19, 2016
Sun Sun Hotel Macau

Clean, Room Amenities & Friendly staff
6.7
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Tan M. Families with young children Malaysia, March 15, 2016
Good Location

Good Location , Room clean
7.7
-
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Pik K. Families with young children Malaysia, March 14, 2016
good location,helpful staff
6.7
the location is very good,its near tourist spot, and easy to take public transport to everywher in macau.many restaurant around and with a 7 eleven.staff are very helpfull too.
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Yong S. Families with young children Malaysia, March 7, 2016
Convenient & near bus station
5.3
5 min walk to bus station. Tourist place nearby
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Jessie O. Families with young children Singapore, February 13, 2016
Worst hotel I ever been
1.3
Firstly the room were dirty and dusty. I book for the premium room yet nothing were. The room written feature bath tub but there was none. Shower area no door to separate, end up the water all over the toilet. Book 2 nights, end up i check out the next day to go other hotel.
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Shwu F. Families with young children Malaysia, January 19, 2016
satisfied
5.3
good location
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