Best Western The Boltons Hotel London Kensington

19-21 Penywern Road, Earls Court, London, United Kingdom SW5 9TT

Very good 7.7
Based on 73 reviews

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About Best Western The Boltons Hotel London Kensington


Well-placed in the restaurants, sightseeing, shopping area of London city, Best Western The Boltons Hotel London Kensington provides a most conducive spot for you to take a break from your busy days. The hotel is not too far from the city center: just 3 miles away, and it normally takes about 45 minutes to reach the airport. With the city's main attractions such as Tardis Police Box, Earls Court Exhibition Centre, South Kensington within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Best Western The Boltons Hotel London Kensington ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, daily housekeeping, fax machine, photocopying, printer can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Best Western The Boltons Hotel London Kensington the perfect base from which to enjoy your stay in London.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service

Food & beverage

  • room service


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • photocopying
  • fax machine
  • printer

Languages Spoken

  • English
  • French
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10.00 GBP
Check-In From: 02:00 PM
Check-Out From: 11:00 AM
Distance from City Center: 3 miles
Distance to Airport: 14 miles
Internet Usage Fee: 0 GBP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 0
Number of Floors: 4
Number of Restaurants: 0
Number of Rooms : 56
Time to Airport (Minutes): 45
Year Hotel Last Renovated: 2003
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.0
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 7.5
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 6.6

July 10, 2016
Great stay again
Only this time, it's on the high side. Overall, great staff n great stay

June 25, 2016
great location 3mins walk from the underground.
great location

Boonlert K.
May 16, 2016
Narrow room
Our family booked a tripple room and asked for a bigger room in upper floor. But the gave us a very narrow room on underground floor. There was no space for putting our luggages. So we had to move the beds to make more space. And we had to be patient to the step sound from upper floor

yunyi W.
April 23, 2016
Not good enough for the price.
Facility is too old.

Ka M.
Hong Kong
April 03, 2016
very good location
Located at zone 1/2 with lots of shops and restaurants nearby

March 13, 2016
Will stay again
Good location, 150m from Earls Court Tube. Facilities in hotel are in fine shape. Good breakfast. Room could be a bit bigger, but I found out late that they have larger rooms at a premium. Very helpful staff.

March 07, 2016
London visit
Good hotel, good location, good staff.

Aurelie T.
January 14, 2016
We checked-in at 4pm and they gave us keys for a room that was a right mess, not cleaned with rubbish everywhere and the bed wasn't even made... We had to wait another hour and a half for them to clean it, as they could not reach the housekeeper. It was then not cleaned, hair in the bathroom, it was smelly and just disgusting overall - we even questioned if they had changed the bed sheets and towels... It doesn't live up to the standards the pictures on the website show! The housekeeper hovered at 8am and banged the hoover against our door so much it was impossible to enjoy a good night sleep. The elevator is ancient, cannot fit a suitcase and two people. Very disappointing based on the score given by previous customers... I would definitively not recommend, there are so much nicer, newer and cleaner hotels for that price in central London!

Shirley M.
United States
October 24, 2015
Shirley's excellent adventure
Location, staff, comfort
I liked my stay here. I am an older woman who traveled alone to a city that I had never visited. They gave me a room on the first floor so it was very convenient. The room was small but certainly adequate. Bed very comfortable. Staff were very helpful. Access to the underground was about 2 blocks and this was very much used.

eric H.
October 22, 2015
good stay
location is very convenient as it is close to the tube station. Soft bed but the room is compact
Friendly staffs.