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Best Western Vientiane Hotel

2-12 Francois Nginn Street, Mixai Village, Chanthaboury District, Near Riverfront, Vientiane, Laos

Recent customer reviews

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Very good

7.8

based on 544 reviews

358 reviews in English

Value for Money
7.4
Location
9.0
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.1
All reviews (544)
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Jasper W. Couples United States of America, January 7, 2014
Vientaine More Than Expected

Best Western unexpectedly was in the most perfect location we could have found. Great breakfast. Large room.
10
The staff was always helpful. They took care transportation from the airport and back again. Always helpful with touring suggestions, which we did on foot or by tuk tuk. Four nights in the city was almost enough and while not at all like Luang Prabang, it was a good stop.
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James M. Couples Australia, January 5, 2014
Nice hotel with fatal floor.

Location, cleanliness, comfortable room
7.7
Stayed at the best western for a few days for a mates wedding. Had a great location, comfortable and clean rooms. But.....Vientiane is pretty freaking hot and the pool was closed. Want a pool, pay for a pool, no pool equals disaster....enough said. Might seem petty but these days I want what I pay for.
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Suet M. Groups Hong Kong, December 28, 2013
Nice experience

Clean room, comfortable bed, good location
9
Everything is just fine ! Clean and comfortable beds, relex and cozy enviorment. Close to night market and river bank.
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Suet M. Groups Hong Kong, December 24, 2013
Clean and elegent

Clean room, comfortable bed, friendly staff
9
Everything is just fine ! Large room with clean and cozy enviorment. Comfortable beds and very friendly staff, especially in the resturant.
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Jeong H. Solo travelers South Korea, December 15, 2013
Good and comfortable

Clean, well organized room and restaurant. Close to Mekong river
9
Close to night market. In-room internet and wifi. Very clean and well organized rooms. Pleasant stay
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Bruce B. Business travelers United States of America, November 28, 2013
Good

Clean, location, room
7.7
Good, service team was helpful. American breakfast, but need some more choices
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Pierre T. Business travelers Switzerland, November 22, 2013
Good location, a stone-throw away from the Mekong

Godd location, good beds, at walking distance from the river front
6.3
Rather disappointing. Most receptionnists didn't speak a word of English (and of course no French !). Below the standard of the Best Western hotels I've stayed in in Europe and in the US.
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Watanabe K. Business travelers Japan, November 17, 2013
uncomfortable

location
4.7
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Michael K. Business travelers United States of America, November 16, 2013
Great location near plenty of restaurents / wine b

location, good stafff, clean
8
Had a good stay here. There is a decent pool which you can get in some short laps or sunbath. A small but decent gym, just the basics but can get a workout. 2 treadmills where great, newer types. Right near the night market near the river. Plenty of great restaurants, coffee shops, and wine bars all within walking distance.
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Scott C. Couples United States of America, October 19, 2013
Good location but a little run down.

Really all about the location
7
This was an ok hotel. It has a great location but seems like it might have had better days. We got the sense it is a little run down. The pool would be nice if there was not construction happening next door. Not a bad place to stay but for the price you have a number of alternatives.
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