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Very good 7.2
Based on 3800 reviews

Recent customer comments

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Very good

based on 3800 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.4

Vishal N.
October 03, 2011
Strictly OK Hotel, not friendly staff
Close to the ferry terminal and casinos
It is close the Ferry terminal and casinos are walkable distance. There are restaurants and market close to the hotel. But not in the heart of the city. Rooms are old and bathrooms are ancient. Hotel accessories are very bad and you can get allergies. Towels were visibly old and one could make out that they need to be discontinued. Food is not at all good. The staff was very curt and not friendly.

Yung Y.
October 03, 2011
Not worth with the price
Location is good. However, the hotel a lot lower than expectation. Bed is super hard like sleep on floor. Furniture are old. It's clean but look dirty. Very disappointed.

Hwee S.
October 01, 2011
Great location
Good loction. There's a bus stop behind the hotel can travel to serval places. The only thing is the room bed is too hard, not comfortable at all.

October 01, 2011
average, value for money
location is convenient
internet access should be made wireless. service is satisfactory in all area

Michael D.
October 01, 2011
Great location but small rooms
The location
This 4 star hotel has a great location, near everything. This 4 star hotel price is almost the same price as a 5 star hotel (hard rock hotel). I dont like the staff of the hotel, they are unpleasant and can hardly speak english, i hated that the most. I bet in a 5 star hotel they will be very accomodating unlike this 4 star hotel. I highly dont recommend this hotel. With the price of this 4 star hotel you can get 5 star hotel already.

Eng T.
September 30, 2011
Great location and room
nice and cosy room
i like the location which is very convenient for me to go for places like casino, eating places and shopping etc. all within walking distance. the room is cosy and well maintain. good. however, during my stay it was having lift upgrading and that give some inconvenience. the overall stay is present.

Jonathan W.
United Kingdom
September 29, 2011
Close to casinos frequented by mainland Chinese!
Close to casinos
I was very disappointed by the hotel. The services was not to a western standard despite the hotel rate being a western one. The reception staff were sullen and unhelpful.

Kendy O.
September 29, 2011
Booked 3 rooms for my family and self, supposed to king-sized and yet all rooms fitted with queen and yet they insisted it was king by Macau standards. Room and bathroom was spacious & bearably clean, however furnishing and condition were tired. Breakfast was ok for the hotel of this standard, don't expect a gourmet spread for certain. It helps to speak mandarin or cantonese as they can't manage English well and quite a bit of miscommunication. If you have the budget, better to stay somewhere else as the beds and pillows gave all of us body and neck aches the next day. Lucky for us, it was only 2 nights and we were out most of the time.

Yeow C.
September 29, 2011
Great Location and Value for Money
Best Location for the money you paid
Beverly location is good. The only bad side was that the hotel is going through upgrading, so I was staying in block A, had to take a lift to level 5 and change to another lift.

Stephanie C.
Hong Kong
September 29, 2011
good location
..close to other main casino..
got to take two different elevators to my executive floor, which is quite inconvenient..barely found a taxi in rush hour..