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Beverly Plaza Hotel

70 Avenida do Dr. Rodrigo Rodrigues, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 300
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
3440 reviews

Value for Money
7.1
Location
8.3
Staff Performance
6.9
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.8
Food/Dining
6.4
All reviews (3440)
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Dolores D. Couples Australia, July 20, 2013
Great base to explore Macau

location, room, quiet
8
It was a pleasant stay, ideal as a base for our sightseeing of hte old and the new Macau. Breakfast was OK but on 2nd day it was all cold and it was difficult to finally get a hot cup of coffee, food was also very poor. Staff pleasant but not overly helpful.
Sook T. Couples Malaysia, July 20, 2013
Will never come back again

Its location was okay
3.7
It was a terrible hotel with terrible staff, especially the staff who checked me in; First of all, there were no smiles at all, in fact it looked as if he was in a terrible mood. Then when I passed my booking confirmation to him, he just put it back on the counter without looking at it, then asked me for my passport (in Chinese). I then spoke to him in English and he looked displeased and said "passport". Later, he spoke to me in Mandarin again and told me the deposit amount. I looked at him, puzzled. Again, he looked displeased and just said "deposit". After the check in was done, I was very annoyed when all he did was place my passport together with the room key card on top of the booking confirmation, on the counter, without saying anything. He just looked down and continued doing his thing while I stood there. After a while, I asked him, "done?", he just nodded. It was the worst check in I have ever experienced staying in any hotel anywhere in the world. Later came the room. I specifically requested for a double bed, but when I got in the room, I see twin beds. I then called the front desk to ask, and the first person then passed me to the second person after I asked, then I asked the second person the same question, he then passed me to the third person, and finally after repeating for the third time, I got an answer that it was fully booked, and could not accommodate to my request. I understand it is subject to availability, but I would've appreciated it if they informed me at check in that I did not manage to get what I requested for, or at least do not pass my call to 3 different people before being able to answer one simple question. Finally, I remembered seeing the free wifi icon on website when I booked, but was not informed of any login details or such service at the front desk. I had to call the front desk again to request for the user id and password. I highly suggest that no matter what budget you're on, this hotel should not be a
Sharon L. Groups Singapore, July 19, 2013
spacious n clean

spacious. hi speed wifi. location gd
7.7
Is good. Spacious. Free ipgrade. Good location n good deal
Jin N. Couples Malaysia, July 13, 2013
Good stay

Clean room, strategy location,
6
clean n nice ambience for family stay. many restaraunts nearby. quick access to town by public transport
James G. Solo travelers United States of America, July 13, 2013
slow Internet, very hard bed, poor English

location.... nothing else
4
The internet was too slow to make a phone call or stream music. The bed was harder than the floors at the MGM. The staff's English skills were so poor that it 5 people to explain that the Internet password was 888 not aaa.
Ali A. Business travelers Turkey, July 12, 2013
good price . fair clean.

price.clean.good palce
6
i dont have so much things to say abyt this hotel in totally it was ok and accept abel
Lucy L. Couples Singapore, July 9, 2013
comfortable n within walking distance to casinos

clean n nice ambience for family stay. many restaraunts nearby. quick access to town by public transport
7.3
Staff response quick though inflexible. I wanted to buy a tissue holder but they refusr to sell without considering my stay of 7 nights
Li K. Couples Singapore, July 1, 2013
Good location but full of cig smell

Good location, 24hr food outlet near hotel, free shuttle to ferry terminal
6.3
Near to Casinos and walking distance to St paul. reasonable price, but room is full of cig smell and Tv not working properly.
Rosa L. Solo travelers United States of America, June 30, 2013
Beverly Plaza Hotel is a very convenient hotel.

Clean room,location convenient, friendly staff.
6.7
Beverly Plaza Hotel has a very good location in Macau. It was very convenient for shopping, sightseeing,and playing in many casinos. It is a casinos city. But the room was kind of old.
Wilson H. Couples Australia, June 29, 2013
Great convenient hotel

close to lisboa casino
8
Very nice hotel

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Customer Reviews - Beverly Plaza Hotel, Macau

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