Обратно към информацията за хотела

Отличен 8,3
Въз основа на 1722 отзива

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Отличен



от 1722 отзива
  • Състояние/Чистота на хотела 8,2
  • Удобства 7,8
  • Местоположение 8,7
  • Комфорт/Стандарт на стаята 8,3
  • Работа на персонала 8,6
  • Съотношение цена-качество 8,5
  • Храна/Хранене 7,6
Сортиране по

Xuan N.
Виетнам
24 април 2014
Not as good as I expected
central location, near famous eateries in Hanoi
We were moved to the other branch of this hotel. The room door was so thin that we could hear almost everything happening in the main hall and corridor, like ladies walking in high heels in the middle of the night.

robert L.
Австрия
21 април 2014
a comfortable experience
the staff the location the advise
it was good the staff did more than was expected not a problem with language plenty of advise to be carefull they have a travel desk if needed

Huan V.
САЩ
21 април 2014
good location cheap and helpful staff
location, price and helpful staff
the only negative thing during my stay was my ac was out when we got back from Ha Long. all rooms sold out and they could not fix the ac. very difficult to sleep or rest when the room was hot, got sick the next day. got a new ac working room on the next day but still lost my most valuable rest during my trip. i had a trip to Chua Huong but was sick because lacking of sleep a night before. i hope ac (air conditioner) problem does not happen often here at this hotel.

oli M.
Великобритания
20 април 2014
Good hotel
Everything 's great
The rooms are modern, very clean, comfortable and bright! Had such a nice time there, The staff were very helpful, smiling and nice to us:) The location is perfect. Right in the middle of everything!

oli M.
Великобритания
20 април 2014
The best to be
Room, staff and location are 3 best for this hotel
Really really friendly people, brilliant location and great service. Mr. Joe, the manager and reception ladies have helped me through out the planning of my trips. The rooms are clean and ideal with free breakfast.

oli M.
Великобритания
19 април 2014
Fabulous hotel
Nice and new hotel
We stayed here for just 1 night and it was fabulous. This hotel offer great service and very friendly staff who willing to go out of their way for helping you. good breakfast and fast Internet as well. Travel desk at lobby was useful with great value. We loved our room so much, it was clean and comfortable. Hopefully coming back soon

Hiroshi S.
Япония
18 април 2014
Outstanding service
staff, room, food for breakfast and location
The price was fantastic, the room was super spacious, bathroom was comfortable with nice shower stall and hot water. Bedsheets and pillowcases were clean and spotless. Toilet paper, shampoo, shower gel and soap bar were, unfortunately, not replenished every day as they should be, and we had to ask for it when we did not have anymore. This was a bit inconvenient. It was also unfortunate that the staff was not able to obtain us tickets to the water puppet show, even though we had requested for the tickets at least 2 weeks before we arrived at the hotel. We were disappointed about this. However, throughout our stay, every staff member that we met were very, very attentive, courteous, helpful, smily, and friendly. Superb service overall. The complimentary breakfast buffet could be replenished more often, but in terms of taste, the dishes offered were in my opinion the most tasty food that you will find in Hanoi!

Danny P.
Малайзия
16 април 2014
Only an okay stay
Friendly staff, centrally located, near to Ma May and Hang Buom street
The hotel is strategically located and it is of walking distance to Ma May and Hang Buom street, where bars and coffee shops are located. I don't quite like experience as this hotel is currently under renovation and they therefore transferred me to their older counterpart. The room that I am staying is a family room, with two queen size bed, but the sound insulation is very poor that I can hear the horning sound on the street as early as 4am. The aircon is not sufficient for the size of the room and I feel very hot during the night. It was an okay stay though I don't feel that comfortable.

Marli K.
Южна Африка
14 април 2014
Great budget hotel and cheap price
Good quality and great service
From the moment I walked in the friendly service never stopped, an it was a genuine service and interest in me. Sat down with a welcome drink with a receptionist (Catherine, what a nice young lady) and discussion on my plans while staying there. Naturally my room was not ready due to my early arrival but they had cleaners onto it and I was in my room by about 10AM which was outstanding. We mapped the first few days of my stay and a city your and 2 day tour to Halong Bay with overnight cruise all booked and confirmed. I think this standard comes from the top down and I've had a chance to say hi to the owner a few times and he seems a genuinely nice guy who look after his staff. The rooms are spacious and well appointed with some having complimentary computers and all with free wifi. Breakfast is excellent for a 3 star property and for the rate overall this is an excellent choice and I'd thoroughly recommend Thaison Palace - they have a second down the road that is supposed to be similar - haven't been there myself. Thanks team, lets stay in touch

SIM C.
Малайзия
11 април 2014
Excellent quality for family stay in Hanoi
staff, food, location and room
The staffs were very friendly and helpful. We booked trips to Halong Bay and Mai Chau through hotel staff, and both were extremely good. The rooms and atmosphere were also very pleasant. Lovely coming back.