Обратно към информацията за хотела

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от 1172 отзива
  • Състояние/Чистота на хотела 6,3
  • Удобства 5,1
  • Местоположение 7,6
  • Комфорт/Стандарт на стаята 6,7
  • Работа на персонала 6,5
  • Съотношение цена-качество 6,1
  • Храна/Хранене 5,7
Сортиране по

Cormac D. от Ирландия
Група
Отседнахме 2 вечер/и в февруари 2015 г.
Terrible service and Charge for everything.
Pool
The hotel is dated and staff are useless. The environment is nice with the mountains and the pool and sea but that's about it. You need to pay for everything from an extra towel for the pool, play table tennis on an ancient table, even if you leave food on your plate at the breakfast buffet they say they will charge you extra. I had an issue with the manager which he handled very badly and left me feeling quite pissed off. In short: ordered drinks at the bar near the pool (two mins walk away), after 30 mins the drinks hadn't arrived at the pool (second time this happened) so I marched back to the bar and yelled at the barman, eventually 15 mins later he arrives with the drinks and a bill. We ordered at 5.30pm, happy hour is till 6pm and he arrives at 6.15 with a full price non happy hour bill. So i'm pissed at this stage and refuse to pay the bill because they are trying to cheat me. Manager arrives to my room later, explains its a glitch in their computer system - fine. But I explain I'm upset about what happened and the fuss. The best he can do is charge me happy hour price and tells me not to argue with him because he is more senior than me!! I tell him to get stuffed and didn't pay. I get it that this is not an international hotel, I don't expect amazing service but this is basic hospitality. It was cheap beers that cost the hotel nothing. Not worth it.
Оценявани 27 февруари 2015

Kho H. от Малайзия
Двойка
Отседнахме една вечер в февруари 2015 г.
not up to expectations
it can be better. good swimming pool but the rest not that good
Ok
Оценявани 26 февруари 2015

Mathias R. от Норвегия
Семейство с големи деца
Отседнахме 3 вечер/и в февруари 2015 г.
To huge for the Management to handle
The location, size of the room and the kids loved the Spaghetti Bollo.
Could be a really good hotel probably even 5 star but the Management can not really handle the size of the hotel with the maintenance that comes with that.
Оценявани 25 февруари 2015

Tee H. от Малайзия
Семейство с малки деца
Отседнахме една вечер в февруари 2015 г.
Excellent value for money!
Location, lanscape and room size
It is pleasant stay with all of our family enjoyed
Оценявани 25 февруари 2015

Fresley J. от Малайзия
Двойка
Отседнахме една вечер в февруари 2015 г.
Comfortable yet peaceful,friendly staff n tidyroom
1.The pool n beach view 2.Comfortable 3.Awesome food
Terrific n looking forward to stay in again
Оценявани 19 февруари 2015

Ismadi N. от Малайзия
Семейство с малки деца
Отседнахме една вечер в февруари 2015 г.
O.k
Location
o.k and comfort.
Оценявани 17 февруари 2015

GARY K. от Малайзия
Семейство с малки деца
Отседнахме една вечер в януари 2015 г.
Nice view but lack of maintenance
Sea view, swimming pool, near sarawak cultural village
Previously stayed at damai puri 21/2 years ago. Serounding view still very nice but unfortunately room lack of maintenance. Seem like we were here ~10years ago? Staffs performance also unsatisfactory. Not smiling and give many excuses when ask for help. What a waste nice balinese style hotel with such a great sea view...
Оценявани 13 февруари 2015

Sarah L. от Малайзия
Семейство с малки деца
Отседнахме една вечер в февруари 2015 г.
A bit dissappointed
Front counter staff very accommodable & friendly.
I did not expect the hotel to be so run down compared to few years back. There were a few things in need of repair e.g. roof shade, children pool slide, etc. The pool was a bit dirty with leaves and sand. Pillow and bedding have dusty smoky smell on them.
Оценявани 05 февруари 2015

FARAH R. от Малайзия
Семейство с малки деца
Отседнахме една вечер в ноември 2014 г.
Overpriced & not as expected
kids pool
booked a junior suite with a connecting room for my kids(5yo & 1.5yo) & my maids. The room wasnt as expected especially the junior suite. Both rooms are not well maintained n smelly. Another big disappointment is the foods, very limited and no variety/choice. The only good thing about this resort is their kids' pool which can be considered as 'new', other than that, i personally think that its overpriced & not to the expectation.
Оценявани 27 януари 2015

Nicolaas H. от Холандия
Семейство с големи деца
Отседнахме 3 вечер/и в януари 2015 г.
Damai Puri Resort & Spa
Location, pool, beach
Very fine, but hotel feels a bit run down, bathrooms, beds, poolside sun shades need overhaul. Friendly staff, but no service provided whatsoever, no transport, no beach gear, no maps, no info
Оценявани 27 януари 2015