или

Всеки път, когато клиент на Agoda освобождава хотел, ние му изпращаме имейл с молба да напише отзив за своя престой. Това е единственият начин за изпращане на отзиви. Всеки отзив трябва след това да бъде одобрен от нашия редакторски екип преди да бъде публикуван на уебсайта на Agoda. Затова, за разлика от много други туристически сайтове, ВСИЧКИ отзиви за Agoda са проверени и автентични.
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Essence Hanoi Hotel & Spa

22 Ta Hien Street, Hoan Kiem District, Район Хоан Ким - Стар квартал, Ханой, Виетнам (покажи карта)

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Район: Район Хоан Ким - Стар квартал Брой стаи: 20
Безплатна Wifi връзка

Последни отзиви от клиенти

Изберете тип турист

 

Отличен

9,2

от 408 отзива

Съотношение цена-качество
9,2
Местоположение
9,4
Работа на персонала
9,3
Състояние/Чистота на хотела
9,4
Комфорт/Стандарт на стаята
9,2
Храна/Хранене
8,9
Всички отзиви (408)
Сортиране по:
Dmitriy T. Семейство с големи деца Russia, 25 април 2012 г.
Островок спокойствия в Ханое

Все было здорово! Очень понравился уровень сервиса в отеле.
9,7
Нас встретил трансфер от отеля в аэропорту. Через час были в отеле, где нас очень приветливо встретили, быстро зарегистрировали, дали карту Ханоя с рекомендациями куда сходить, что посмотреть, где поесть, где выпить кофе. Номер был очень чисто убран и нам принесли потрясающе вкусную корзину с фруктами. В номере продумана каждая мелочь, даже есть компьютер с интернетом...перед отъездом нам заказали трансфер, который доставил нас в аэропорт. Короче все было на высшем уровне.
Regina P. Самостоятелно пътуващ United States of America, 28 октомври 2014 г.
First class service

staff, location, price
9,7
The staff were very attentive and always went out of their way to help. Kudos to Suzy as the organizer of my stay there. Eric and Clayton were helpful with arranging takeaway breakfast as I was out early every morning. The ladies at the spa were not only nice but great professionals. I loved the location being in the heart of the Old quarters and part of the night market streets. I would definitely stay there again and recommend to my friends.
Steven H. Двойка Australia, 21 октомври 2014 г.
Great hotel,excellent staff & outstanding staff

The staff , the ha long bay tour, the location
9,7
It was fantastic. As a couple travelling and visiting hanoi, we were greatly helped by the friendly staff. But especially by staff who went above and beyond to tell us about great food location, attractions to visit, and other advices. He also organize the halong bay tour with the best tour guide. Our highlight were the halong bay tour, the staff, and the great location at the heart of the city. Also the hotel room was very clean , and well maintained. The staff is also highly knowledgeable & i would recommend it to any travellers.
Christine M. Самостоятелно пътуващ Australia, 16 октомври 2014 г.
Happy to be in Hanoi, sad to leave!

Quiet room/aircon, clean, helpful and very personable staff.
10
Great stay, fantastic location,and staff. Would highly recommend for anyone! Reception staff, especially Jack and Stephen are an absolute asset to this hotel! They were never too busy to ask after our day out and suggest things for us to see, but without any pressure.
Steven W. Пътуващ по бизнес United States of America, 12 октомври 2014 г.
Business Trip In Hanoi

Location to where we needed to be, helpful staff and good breakfast buffet.
8,3
My stay was memorable in a good way. The hotel room had the essentials, the hotel staff went over-the-top to try and reach out and converse with guests. Great job arranging for taxi service to and from the hotel to the airport, very punctual! Smooth check-in and check-out.
King S. Пътуващ по бизнес Malaysia, 10 октомври 2014 г.
Good place to stay

Location, good service staff, value for money
8
Good location hotel in Hanoi city center, staff is very friendly and it is very value for money!
Joei P. Двойка Singapore, 06 октомври 2014 г.
Very good location and extremely helpful staff

Staff, Location, Food
9,7
It was one of the best hotels I ever been to. The staff were all so attentive and friendly. It is also located in a very nice location where the night life is (i think its called Bia Hoi Corner)... Also it is very accessible to other landmarks. The most remarkable thing about this hotel, I will still say its the staff. Very impressed with their service during our stay there. Will definitely stay there again if I return to Hanoi. :)
Anna D. Двойка Ireland, 03 октомври 2014 г.
Fantastic Location and Value for Money

Great location - right beside 'beer quarter' perfect for a mid 20 couple! Very clean and modern with fruit in the room. Great Bali
10
Nice fruit basket and great value for money however we got u
Mark D. Самостоятелно пътуващ Australia, 01 октомври 2014 г.
A Fantastic place

Exceptional staff , Location and the rooms
10
One of the most exceptional places i have ever stayed ,nothing was any trouble for the fantastic staff , the rooms above a what I expected . The big name brand could learn from the staff . Highly recommended
Charmian O. Двойка New Zealand, 30 септември 2014 г.
Great hotel

Location, service, cleanliness
9,3
A great little hotel in a vet handy location. Room was of a good standard. But the gem of the hotel is it's amazing staff who went out of their way to deliver top service. Welcoming, proactive, helpful. We were so grateful for the help with storing our bags and allowing us to use shower facilities before and after our Sapa trip. Only had a quick breakfast which was good, with a tasty creme caramel! Great value for money. Highly recommend this hotel.

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