Обратно към информацията за хотела

Отличен 8,5
Въз основа на 588 отзива

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Отличен



от 588 отзива
  • Състояние/Чистота на хотела 8,6
  • Удобства 6,6
  • Местоположение 9,0
  • Комфорт/Стандарт на стаята 8,7
  • Работа на персонала 8,7
  • Съотношение цена-качество 8,5
  • Храна/Хранене 7,5
Сортиране по

john L. от САЩ
Двойка
Отседнахме 2 вечер/и в октомври 2015 г.
You can do better
great location, professionalism of desk staff
It is a good looking place, great location, excellent English at desk. The rooms look good (I saw a number of them), some with deep bathtubs. Good quality windows to keep out street noise. Poor A/c. Lukewarm shower. Asian stiff beds, hard chairs. Poor quality bedding-mostly polyester. Big bed, one small hard foam pillow each. Marble in hallway and paper-thin walls made anyone's hallway conversation sound like they were inside your room. Sometimes it was staff yelling at each other down the hall. Staff opened the hallway windows letting in all the honks and beeps of Hanoi traffic. One elevator for 8 floors. Only one room key. Breakfast staff seem untrained to do anything other than ask for room number. Breakfast very hit or miss: Omelette okay, croissants old, packaged and flattened. Located around the corner from lovely Apple Tart bakery/restaurant and the Polite Pub with excellent and very reasonable cocktails. All in all, its just okay. There's lots of hotels on this street, you can do much better.
Оценявани 04 октомври 2015

MANISH G. от Индия
Семейство с малки деца
Отседнахме 2 вечер/и в септември 2015 г.
Very good cozy hoteL nice staff
Good locationHelpful staffAnnie the local travel agent very helpful and reasonable priced
Good
Оценявани 01 октомври 2015

Christian T. от Дания
Двойка
Отседнахме 3 вечер/и в септември 2015 г.
Great!
Location, room, aircondition
Оценявани 23 септември 2015

elina R. от Израел
Двойка
Отседнахме една вечер в септември 2015 г.
Priced hotel
location
Very small room. "lake view" was from the small window in the corner of very small room. Air conditioner broken, a temperature can't be set. Priced hotel.
Оценявани 16 септември 2015

Nam H. от Виетнам
Двойка
Отседнахме една вечер в септември 2015 г.
Good hotel but bad experience
good location, reasonable price
Overall it was good, excerpt the fact that they changed our room from city view to NO WINDOW without any notice and clear explanation, later on there are no refund or whatsoever from hotel side, plus, they don not have place for keep motorbike at night , which is quite inconvenience.
Оценявани 14 септември 2015

Amit S. от Индия
Пътуващ по бизнес
Отседнахме 3 вечер/и в септември 2015 г.
It very nice hotel with in the budget price i got.
Rooms are very much clean. Walking distance from the lake or other tourist attractions.
It was very nice stay here and got a good deal from Agoda. Hotel staff was very much attentive and helpful specially front lady Zudith. She supported a lot even for arranging the taxy to make sure with the taxi driver due to language problem. They have upgraded my room from deluxe to junior suit with balcony. it is nice room if u are staying for more than two days with bath tub. I didn't had much food as I am an Indian vegetarian. so prefer to carry my own food. Bathroom was like a royal/ king size. Good point is hotel is the street which gives benefit for you to be in noise free atmosphere.
Оценявани 13 септември 2015

jaesung P. от Южна Корея
Двойка
Отседнахме 2 вечер/и в август 2015 г.
nice Gondola~
staff, location, their tour service
I love their harong bay tour program(even though it was expensive than Shin Cafe, the cruse has A/C/ and lots of fan and good dining food rood was kind of small and need fan but staff members were the best in Hanoi!!!
Оценявани 31 август 2015

Thanh V. от Австралия
Пътуващ по бизнес
Отседнахме 3 вечер/и в август 2015 г.
Ok
Ok
Ok
Оценявани 22 август 2015

Abdul H. от Малайзия
Двойка
Отседнахме 2 вечер/и в август 2015 г.
Good location,but staff not really have good smile
Good sound proof
We stay there for 2 night, location is great and far from main steam so noise from traffic not really disturbing you. Surrounded by coffee shop.
Оценявани 20 август 2015

YEACHAN E. от Южна Корея
Самостоятелно пътуващ
Отседнахме една вечер в юли 2015 г.
It's ok. except the owner(old man at the reception
Price, Food, Cleanliness
I have waited for a long time to check in, as there were a group tourists checking in. I had booked a room with bathroom, but they gave me a different room. Even they said that room is the best room(SUITE) and they said they upgraded the room for me... As I complained, they said they will prepare another room with bathroom in 30mins. I first looked at the room, but felt bad. the room was really messy. It would not be able to clean that room in 30 mins. So, I just decided to stay at the SUITE room which was very small, and no bathtub. I even booked this hotel cause they offered a late check out. but when I asked the manager about late check out, he said he cannot accept that.... I finally show him the terms of my booking, and he said ok. It was really really tired. Except those bad experiences, overally the hotel was ok.
Оценявани 18 август 2015