Обратно към информацията за хотела

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от 164 отзива
  • Състояние/Чистота на хотела 6,9
  • Удобства 6,7
  • Местоположение 8,1
  • Комфорт/Стандарт на стаята 6,7
  • Работа на персонала 7,1
  • Съотношение цена-качество 7,3
  • Храна/Хранене 6,2

Diana D. от Индонезия
Група
Отседнахме една вечер в юли 2011 г.
Comfort and located in a quite strategic area
Computer with wi-fi connection, Clean room
we only spent a night at the hotel, but i could say that the room was quite comfort and they gave a computer facility in the room so that i could online to check a few things in the net. the room and bathroom were clean, but the room i stayed in had a problem with the ac pipe which kept dripping water all over the floor. but all over, i could manage to get rest and slept comfortingly.
Оценявани 19 юли 2011

Ronald W. от Австралия
Двойка
Отседнахме 5 вечер/и в април 2011 г.
Great hotel and wonderful staff in great location.
Clean, great bed, good breakfast, friendly staff.
Great hotel have stayed twice before. Located in a good area. Staff friendly and helpful.
Оценявани 09 май 2011

Ronald W. от Австралия
Двойка
Отседнахме една вечер в април 2011 г.
great hotel, staff and location
comfortable, clean, great staff and location
Splendid hotel, let us in at 6am after getting off the Reunification train at 4.30am. Staff helpful and efficient. Great rooms.
Оценявани 30 април 2011

ann K. от Австралия
Двойка
Отседнахме 4 вечер/и в април 2011 г.
great hotel
next to eveything
friendly staff. They booked a great toue to Halong bay/Sapa.Clean rooms staff eager to help with everything.
Оценявани 24 април 2011

Khanh D. от Виетнам
Самостоятелно пътуващ
Отседнахме една вечер в април 2011 г.
the convenient hotel in the heart of Ha noi
being close to Guom Lake
it was my pleasant summer holiday together with my family in Ha Noi when staying in the Splendid Star Hotel. we could walk to Guom Lake, which is the heart of the city where we can take photos, do shoppings, dinning, etc... easily. the hotel serves good breakfasts, which may come from the surrounding street restaurants - that' s quite ok anyway. rooms are quite narrow but tidy and clean. internet is quite slow. staff' customer service is so so, like the room rates. in general it's an acceptable hotel when you stay in Ha Noi.
Оценявани 12 април 2011

rok Z. от Словения
Самостоятелно пътуващ
Отседнахме 3 вечер/и в март 2011 г.
OK hotel
I quite liked being positioned in a small alley close to the church
I read many travellers complaining about the 5am church bells - I found it quite charming really..... The position of the hotel is great strength - very close to the Lake while very quietly positioned in a small alley free from the trafic and the noise. Other members of staff very friendly and helpful.
Оценявани 16 март 2011

TAM W. от Хонконг
Двойка
Отседнахме една вечер в март 2011 г.
They gave me a very old room
close to down town. price is reasonable
The room wasn't be cleaned properly when I checked in. The toilet was still wet. My room was on ground floor. The water will come out from toilet when someone was flushing on the upper floor. Terrible. Fortunately, I only stayed there for few hours and catch the early flight on next day.
Оценявани 09 март 2011

susan O. от Великобритания
Самостоятелно пътуващ
Отседнахме 3 вечер/и в февруари 2011 г.
very nice rooms very cosy
Good area for restaurants, old town and bus station.
A good, clean hotel just a bit pushy with the sal of trips, tickets etc. Very easy to book anything you want as lots of agencies in the vicinity of the hotel.
Оценявани 09 март 2011

John L. от Австралия
Самостоятелно пътуващ
Отседнахме 2 вечер/и в февруари 2011 г.
Great hotel staff good
Very handy position
Great hotel & the computer in room excellent.The area is very central , easy walk to markets, lake & food outlets.The taxi are cheap & easy to flag down.
Оценявани 02 март 2011

susan O. от Великобритания
Самостоятелно пътуващ
Отседнахме 2 вечер/и в февруари 2011 г.
very cosy rooms
comfortable room
The location is perfect and the room was extremely cosy comfortable. The breakfast was ok. The only drawback was one of the receptionists very pushy when it came to sale of trips. Pounces on you and when fails goes straight to the next. I want to stress that this is only a problem with one member of staff the others were very nice.
Оценявани 01 март 2011