Всеки път, когато клиент на Agoda освобождава хотел, ние му изпращаме имейл с молба да напише отзив за своя престой. Това е единственият начин за изпращане на отзиви. Всеки отзив трябва след това да бъде одобрен от нашия редакторски екип преди да бъде публикуван на уебсайта на Agoda. Затова, за разлика от много други туристически сайтове, ВСИЧКИ отзиви за Agoda са проверени и автентични.
Въведете датите на Вашето пътуване, за да проверите наличността и да резервирате този хотел

Hanoi Ciao Hotel

No 8 Tho Xuong lane, Au Trieu street, Hoan Kiem district, Hoan Kiem District, Ханой, Виетнам (Карта)

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по-рано : Splendid Star Classic Hotel
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Район: Hoan Kiem District Брой стаи: 20
Безплатна Wifi връзка

Последни отзиви от клиенти

Изберете тип турист

 

Добър

7,2

от 152 отзива

Съотношение цена-качество
7,4
Местоположение
8,2
Работа на персонала
7,1
Състояние/Чистота на хотела
7,1
Комфорт/Стандарт на стаята
6,9
Храна/Хранене
6,3
Всички отзиви (152)
Сортиране по:
Elena F. Двойка Russia, 18 март 2014 г.
номер похож на келью монаха

только удобное расположение, относительно туристического квартала
5,7
Бронировали отель на 2 ночи-сбежали раньше. Бронировали стандартный номер. Комната около 5кв.м без окон. Двухспальная кровать в номере на всю комнату. Двоим людям, среднего телосложения, в номере не развернуться. Один плюс у отеля - находится в туристическом квартале . Номер нашей кельи следовательно, по стояку все номера без окон и очень маленькие
Natalia M. Самостоятелно пътуващ Russia, 28 февруари 2012 г.
Хорошее расположение

хорошие номера
7
Очень не дружелюбный персонал, это самый важный минус. В целом отель соответствует критерию цена-качество, поэтому никаких претензий нет.
Sightseeing/Attractions Tip: Не далеко от отеля находятся все главные достопримечательности
Leu N. Двойка Vietnam, 20 април 2015 г.
Bad attitude from staff, wasted money here

location
4
When I came early at 9am, they didn't allow me stepping in and had to wait until 12am-2pm as my room is not available. It made me very irritate. I could not wait in case of tired feeling. I wasted money for this hotel, had to give up and booked other second hotel to be checked in soon. All staff from the manager and receptionist was lack of polite communication with me. As i already paid and my money is refundable, thus, they thought I had to accept whatever they said Do not sympathize for customer, bad talk to me with unpleasant unrespecting attitude. This hotel should learn how to do customer service as all staff and manager were arrogant and snobbish
Carmen M. Двойка United States of America, 15 април 2015 г.
Very basic

Location
6,3
A very small room and an even smaller bathroom but it was sufficient for one short night. The outside hallway light coming through the frosted panel on the door makes for an uncomfortable sleep but if a little light doesn't bother you too much, you should be fine!
Thanapon J. Самостоятелно пътуващ Thailand, 11 февруари 2015 г.
Good

Good
6
Good
Thu N. Двойка Vietnam, 06 ноември 2014 г.
Unfriendly and not helpful staff

its location
3,3
nothing good about this hotel. This is the worst hotel in our trip.The staff in this hotel is not helpful at all. I guess that they will close soon if they don't improve the service quality.
Atsuko Y. Самостоятелно пътуващ United States of America, 02 септември 2014 г.
a bit shabby, very friendly and helpful staff

staff, room decor, quiet location
7,3
Started off great! Staff: Extremely friendly staff- greeted me nicely, helped me to my room, friendly chat, all great! He also helped me arrange tours and a taxi to the airport right away. Location: Tucked away in a small alley so it was quiet at night and had many great restaurants nearby. Easy walk to the lake and the silk street and other markets! Room: Looked adorable!! Cute furniture. Adorable curtains. I loved it! Their bathroom was a bit shabby.. Can't complain for the price but towels were old. Also my bed sheets had tears and holes that looked like some I dropped cigarette buds and burnt through them. Comfy pillows! Also ants on the bed... Comes with complimentary tea and coffee but water is not free so if you want to boil water you will need to but it.
Mai N. Пътуващ по бизнес Vietnam, 24 април 2014 г.
pleasant

staffs, location, budget
7,3
enjoyable stay
Waltraut R. Самостоятелно пътуващ Germany, 23 април 2014 г.
Budget hotel

Location, in the middle of old quarter, close to Cathedral
4,7
The Hanoi Ciao Hotel is one of the many budget hotel in the myriad of small lanes in the Old Quarter. The hotel is close to the Cathedral and it takes about 5-10 minutes to the minibus that goes to the airport (opposite the Vietnam Airlines office). The Old Quarter is a main tourist area with lot of cafes, restaurants and shops. The rooms are a bit outdated, and are rather basic. The breakfast is not very limited, mostly eggs and toast.
Sandra W. Двойка New Zealand, 31 март 2014 г.
Perfect Location and great value for money.

Room, Staff, Price, Service.
10
Amazing location in the heart of Hanoi Old Quarter. Staff are very friendly and helpful they make you feel welcomed. The rooms were clean and tidy. Breakfast was great. We would recommend this hotel and come back to stay again.

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