или

Всеки път, когато клиент на Agoda освобождава хотел, ние му изпращаме имейл с молба да напише отзив за своя престой. Това е единственият начин за изпращане на отзиви. Всеки отзив трябва след това да бъде одобрен от нашия редакторски екип преди да бъде публикуван на уебсайта на Agoda. Затова, за разлика от много други туристически сайтове, ВСИЧКИ отзиви за Agoda са проверени и автентични.
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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Сурабая Център, Сурабая, Индонезия 60246 (Карта)

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Novotel Surabaya Hotel Сурабая - Ресторант Novotel Surabaya Hotel Сурабая - Фасада на хотела Novotel Surabaya Hotel Сурабая - Фасада на хотела Novotel Surabaya Hotel Сурабая - Стая за бизнес срещи Novotel Surabaya Hotel Сурабая - Интериор на хотела Novotel Surabaya Hotel Сурабая - Интериор на хотела Novotel Surabaya Hotel Сурабая - Плувен басейн Novotel Surabaya Hotel Сурабая - Плувен басейн Novotel Surabaya Hotel Сурабая - Плувен басейн Novotel Surabaya Hotel Сурабая - Стая за гости
Район: Сурабая Център Брой стаи: 209
Безплатна Wifi връзка

Последни отзиви от клиенти

Изберете тип турист

 

Добър

7,4

от 1268 отзива

Съотношение цена-качество
7,5
Местоположение
7,2
Работа на персонала
7,5
Състояние/Чистота на хотела
7,5
Комфорт/Стандарт на стаята
7,7
Храна/Хранене
7,2
Всички отзиви (1268)
Сортиране по:
Anze B. Двойка Slovenia, 01 ноември 2011 г.
Enkratno

Dobra lokacija, zelo prijazno osebje
10
Osebje izredno prijazno, sobe super, hrana odlična, bazen velik, hotel ima lasten welness center. Najboljši hotel, kar sva jih obiskala.
Juanita T. Семейство с големи деца Indonesia, 25 януари 2015 г.
Nice renovated room

buffet, garden, bathroom
8
It was a pleasant stay. I booked few rooms for family wedding and they arrange the room nearby. nice transparent bathroom.
Juanita T. Семейство с големи деца Indonesia, 25 януари 2015 г.
resort hotel in the middle of city

garden view, bathroom, pool
7,7
It was a pleasant stay at novotel. Service is very good.
Am. F. Семейство с малки деца Indonesia, 30 декември 2014 г.
Not Bad

Good pool, park amd facility
6
Not too god, but not bad, i booked room family suite with 2 rooms, unfortunately, below my expectation, Hotel gave an apartment unit to me. with 2 level, 1 room at downstairs, and 1 room upstairs, it was a problem for me, whih i expect side to side room, cos i was traveling with young kids (all under 6 years). The room also lack off support facilities such as fork, spoon, plate ,etc. It's hard to find some place for dine from hotel location.
Niyi A. Двойка Australia, 27 декември 2014 г.
Nice dinner music, but infrastructure is ageing

Customer service and music
7,7
It was a fairly comfortable stay. My hotel room was in the basement, which was pSt many leaking structures. The hotel is tired and needs a substantial renovation. Dinner was good, especially the mushroom soup and accompanying live music
Ilham S. Семейство с малки деца Indonesia, 27 декември 2014 г.
Great Location, Beautiful Design but Disorganized

It has very good location, beautiful architecture and superb room conditions & layouts
7,7
It is a pleasant hotel, great facilities but I felt the staffs were a bit disorganized. It was perhaps because the hotel was packed with guests. The breakfast buffet was a nightmare. Lack of authority from the hotel management to take charge on the incoming and outgoing guests. The results: lack of tablewares, not enough glasses, staffs were always unavailable and looked very occupied. Maybe the hotel management needs to add more resources on this department.
Diarna R. Семейство с малки деца Indonesia, 25 декември 2014 г.
Nice & wonderful hotel

Great swimmingnpool, nice garden and clean
7
It's very nice hotel, but with very expensive rate, because it excludes the breakfast.
Andar S. Пътуващ по бизнес Indonesia, 25 декември 2014 г.
Best Possible Hotel Nearby Airport dan City

Room, Location, Comfort
8,7
Hajjah S. Семейство с малки деца Singapore, 19 декември 2014 г.
Nice Hotel

Nice Hotel, Great swimming Pool, Widespread of Food
8
The Hotel is nice. Booked 2 rooms and request for connecting room however was told that there's no connecting room. They gave 2 rooms however was far from each other. Swimming Pool was great. The food has a wide range. The dinner buffet was awesome especially from Wed to Fri as they have a BBQ dinner. Overall enjoyed staying the room.
Farzilah R. Група Malaysia, 14 декември 2014 г.
Value for money

Velue for money, clean and great location
7,7
we stay only 1 night at this hotel. Its a clean hotel with a great view of swimming pool. Food a nice and value for money. Room are big with king size bed. Sexy toilet and super clean. Unfortunately the service in this hotel was super slow. I have called restaurant for a cutter to cut fruit no one answer my call. so on the next day I have called again for a same request, this time there is an answer but its take almost 25 minute for the staff to come to my room. Novotel really need to improve their 4 star service.

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Novotel Surabaya Hotel СурабаяNovotel Surabaya Hotel Сурабая - РесторантNovotel Surabaya Hotel Сурабая - Фасада на хотелаNovotel Surabaya Hotel Сурабая - Фасада на хотелаNovotel Surabaya Hotel Сурабая - Стая за бизнес срещиNovotel Surabaya Hotel Сурабая - Интериор на хотелаNovotel Surabaya Hotel Сурабая - Интериор на хотелаNovotel Surabaya Hotel Сурабая - Плувен басейнNovotel Surabaya Hotel Сурабая - Плувен басейнNovotel Surabaya Hotel Сурабая - Плувен басейнNovotel Surabaya Hotel Сурабая - Стая за гости


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