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Отличен 8,2
Въз основа на 2760 отзива

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от 2760 отзива
  • Състояние/Чистота на хотела 8,6
  • Удобства 7,3
  • Местоположение 8,6
  • Комфорт/Стандарт на стаята 8,4
  • Работа на персонала 8,2
  • Съотношение цена-качество 8,0
  • Храна/Хранене 7,4

Belinda P.
Сингапур
01 април 2015
I will never stay here again
stable wifi, good working attitude staff, clean
The Pullman at Vietnam had set a high standard that I was disappointed by my stay at Pullman Kuching. It is definitely not international standards of a 5 stars hotel. I had 2 bookings that I requested to be on the same level, but because the aircon in my room was spoilt, I had to change my room first. I was promised that the 2nd room will be available on the same level the next morning, however, when I went to the counter, they told me they have lease out that room. Ok, nevermind about that. The new room I was given, my tv was spoilt, my safe was spoilt, my chair is spoilt, which was also ok as the staff came to fixed on the same day. Housekeeping was so clean, they took all my towels without replacing, some days im lucky to have towels, most days, i got no towels and shower gel (let’s not even go to how long they take to reach my room). Special request on Chinese papers for my parents’ room only started after day 4. Let’s talk about breakfast, we were talking to a Caucasian family whom were frequent travellers like us, talked about how unhygienic the table coasters are at the buffet spread, reason being is my used cutlery are placed on the table coaster, and the next diner who sit at my place which a new settings, the new set of cutlery will touched where my used cutlery was placed before. Feedback was given to the manager, but nothing was done the next day. I am not sure if the swimming pools are for hotel users or, public can come in to use as well. There was a huge family that came in, brought pizza and potato chips, which was also fine for me until the potato chips dropped in the Jacuzzi, and the kids start washing the crumbs off their hands and their body in the Jacuzzi. I left shortly. You guys have the best working attitude staff around, but they are not trained, I do not blame them. The rooms are clean and the wifi are stable, but there are too many frustrations that I do not need during a vacation/visiting.

Shin T.
Малайзия
01 април 2015
Good
Staff, breakfast, hotel condition
Good

Lee H.
Малайзия
30 март 2015
A Good Hotel in Kuching
Comfortable Bed, Cleea room and strategic location
Pullman Hotel is always my first choice for my Kuching trip.

Lee T.
Малайзия
26 март 2015
Everything good, only 1 bad
Newness, spaciousness and great location
This is a very nice hotel ... please please fix the dumb elevator card access, everyone was having a hard time getting the card to be read, as it is either too sensitive or too stupid!

Swee Y.
Малайзия
20 март 2015
Big clean hotel
Spacious, good location & friendly
Memorable

Mohd S.
Малайзия
19 март 2015
Comfy
Location, breakfast... erm... location?
It was alright although I do think the pool needs to be spruced up.

Wee W.
Сингапур
18 март 2015
Well located hotel but not 5-star
Location, Nice view from room, Low price
Great location in the city centre - within walking distance to sights and good local food. Frustrating reliability on the card access for lift and room - did not work on many occasions and saw that other people have the same problem as well. Housekeeping can be better - bed was not done and towels not provided on some days. Disappointing for a 5-star hotel but I have to say the price is low though.

YIN Y.
Малайзия
18 март 2015
nice to stay
Clean Room, friendly staff,

Swee Y.
Малайзия
17 март 2015
Convenient & friendly hotel
Location, spacious rooms & friendly staffs
Satisfied & had a pleasant stay

Kelvin P.
Малайзия
14 март 2015
pullman kuching hotel
big washroom
Most dissapointing. Overrated 5 star. Broken amenities everywhere. Shopping center the hills is like a ghost town. Hardly can see anyone around. Gents n ladies indoor jacuzzi n steam bath not working. Even outdoor jacuzzi also broken. Request for high floor waited 3hrs at lobby n was given 5th floor. The lowest among the room level. Reception informed will get back to us on room change in a few mins, to wait in given room. Call reception a few times and they start pushing the task to different staff to process n eventually forgotten about the request. No proper follow up throughout the stay. The hotel deserve 2 star the most. Worst 5 star hotel I've stayed in. Not recommended and bad experience stay.