Обратно към информацията за хотела

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от 2794 отзива
  • Състояние/Чистота на хотела 8,6
  • Удобства 7,4
  • Местоположение 8,6
  • Комфорт/Стандарт на стаята 8,4
  • Работа на персонала 8,2
  • Съотношение цена-качество 8,0
  • Храна/Хранене 7,4

Arif B. от Малайзия
Семейство с малки деца
Отседнахме 2 вечер/и в май 2015 г.
Good hotel but very lousy service
Room cleanliness, Location, Food
We arrived at about noon and was told that our room was to be ready by 2. We didn't get our room till about 4 pm (after argueing with the fromt desk). We got locked out the following day, though we had paid thru Agoda for 2 nights. Service was very lousy everywhere at the hotel, we waited for more than 1 hour to get a towel at the pool.
Оценявани 07 май 2015

aHMAD K. от Сингапур
Самостоятелно пътуващ
Отседнахме една вечер в май 2015 г.
Good view from the hotel
large glass window many choices in breakfast
comfortably stay , but no shuttle to the airport
Оценявани 05 май 2015

Tan S. от Малайзия
Пътуващ по бизнес
Отседнахме 2 вечер/и в юни 2014 г.
Good location
comfort, clean and location
I like the hotel location and the room is very spacious.
Оценявани 05 май 2015

Chung L. от Малайзия
Пътуващ по бизнес
Отседнахме 3 вечер/и в май 2015 г.
Not recommended hotel for Kuching
Location, spacious and friendly staff
The hotel is nicely located in Kuching and the commendable about this hotel is the Deluxe King room is quite spacious and the staffs are quite helpful sometime. Yet, the hotel isn't providing a 5 star hotel services. As I experienced the following during my stay:- 1) upon check-in no bell boy offer to help me carry the luggage to my room 2) no slippers 3) no toothbrush 4) hot water isn't hot, just lukewarm 5) very limited TV channel selection 6) internet connection super slow (my phone data connection is much faster) 7) no 24hrs café, section closed around 11pm 8) failed to give morning call 9) poor card reading as guest using card to access both lift and room With the above issues, I would only rate it as a 3.5 stars hotel. I will think twice to recommend this hotel to anyone.
Оценявани 05 май 2015

Zaidayu Z. от Малайзия
Двойка
Отседнахме една вечер в май 2015 г.
Comfortable & cozy
The toilet was luxurious, the service was friendly, the food was nice
It was really nice.. Everything was perfect..
Оценявани 05 май 2015

Lo L. от Малайзия
Самостоятелно пътуващ
Отседнахме 2 вечер/и в май 2015 г.
Check In Time
Just location
The check-in time is not accordingly to the Hotel policy! I arrived at around 4 pm and waited for 2 hours for a room!
Оценявани 05 май 2015

DAYE K. от Южна Корея
Група
Отседнахме 3 вечер/и в април 2015 г.
It was great time except communication.
clean, kind and nice
It was really great time for resting, but except communication. when i order something, they never handled at first time. we had to wait twice or more. Even I would spend my vacation very well. Every staff were so kind and nice. The restaurant menu was the best.
Оценявани 30 април 2015

Peerati J. от Тайланд
Самостоятелно пътуващ
Отседнахме 4 вечер/и в април 2015 г.
Nice hotel. Lovely staff. Easy to go around town.
Facilities, location and staff.
Оценявани 29 април 2015

Abdul Y. от Малайзия
Пътуващ по бизнес
Отседнахме 2 вечер/и в април 2015 г.
lousy service
The phone in the room cannot be used, phone in the bathroom is completely damage, don't tell me the management didn't know all this as many other bad comments about this hotel are referring to the same problems. Totally not 5 stars. What a joke!!!
Оценявани 28 април 2015

JINHEE B. от Южна Корея
Пътуващ по бизнес
Отседнахме 2 вечер/и в април 2015 г.
Great hotel ever in malaysia
Room is big and clean, staffs are nice, lobby is huge
It was nice to stay here. Only one thing I didnt satisfied is room wifi is slow and frequently stop. Other things very good.
Оценявани 27 април 2015