или

Всеки път, когато клиент на Agoda освобождава хотел, ние му изпращаме имейл с молба да напише отзив за своя престой. Това е единственият начин за изпращане на отзиви. Всеки отзив трябва след това да бъде одобрен от нашия редакторски екип преди да бъде публикуван на уебсайта на Agoda. Затова, за разлика от много други туристически сайтове, ВСИЧКИ отзиви за Agoda са проверени и автентични.
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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Сурабая Център, Сурабая, Индонезия (Карта)

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Sheraton Surabaya Hotel & Towers Сурабая - Бална зала Sheraton Surabaya Hotel & Towers Сурабая - Стая за бизнес срещи Sheraton Surabaya Hotel & Towers Сурабая - Кафе магазин/Кафене Sheraton Surabaya Hotel & Towers Сурабая - Бална зала
Район: Сурабая Център Брой стаи: 348
Безплатна Wifi връзка

Последни отзиви от клиенти

Изберете тип турист

 

Отличен

8,5

от 782 отзива

Съотношение цена-качество
8,0
Местоположение
9,1
Работа на персонала
8,5
Състояние/Чистота на хотела
8,5
Комфорт/Стандарт на стаята
8,6
Храна/Хранене
8,1
Всички отзиви (782)
Сортиране по:
Hendry S. Семейство с малки деца Indonesia, 09 декември 2014 г.
A Middle of town stay

The strategic location, a nice view of Surabaya city, a nice facilities
6,3
A good location hotel in the middle of Surabaya city. However, I don't find the place quiet a family friendly
Diana H. Пътуващ по бизнес Indonesia, 07 декември 2014 г.
very bad traffic

locations
7,3
the room and the room service are great. but the traffic, especially at the lobby area (drop off point) in the hotel was very bad. Somehow the staff allows cars to park in the drop off point of the hotel (yes, all cars are conviniently parked in the so called drop off point) Making it very difficult for hotel guest to drop their luggage or to drop off there (its a drop off point). and many of the cars parked does not belong to the hotel's guests. the vallet staff just issued valley parking ticket at their convinient and charged them with IDR 100,000 (not sure the money will go to sheraton management or to their pockets). this situation really bad, on the 6 Dec 2014, i belive there is a wedding party held in the hotel, and yet same thing happened again. all cars parked at the drop off point lobby. and when i was waiting there i can hear how the vallet staff conviniently issued vallet parking for non hotel guest by charging them IDR 100,000. i was going for dinner with my friends, and they were picking me from the hotel lobby. and since the hotel drop off point lobby is full with cars, i have to wait for my friend at the round about area in front of the drop off point. and i can see some of the wedding guest had to walk from the drop off point with their heels and gowns, coz yes once again the drop off lobby is full with cars (parked) and the next day, i was going to airport, though there were no party held in hotel, the drop off point were full with cars (parked there conviniently). when my friend picking me to go airport, there is no space for my friend's car in the drop off point, and i have to drag my huge luggage from drop off point to my friend's car in the round about area. is this a 5 stars hotel or some motel? in think sheraton really need to figure out these matters.
Hafidz A. Семейство с малки деца Malaysia, 06 декември 2014 г.
Great hotel stay with perfect location

Service level is fast, attentive and able to accommodate request
9,7
Maureen T. Пътуващ по бизнес Singapore, 04 декември 2014 г.
Clean for an old existing hotel

Location is near shopping mall, comfortable bed with good wifi
9
The best thing about this hotel is the free wifi, the speed is good in the room. Dining is easy as the hotel is attached to the shopping mall. Everything of the hotel has aged.
Sumarni B. Семейство с големи деца Singapore, 29 ноември 2014 г.
Excellent service

Best staff, good food & reasonable price
8,7
Great, value for money
Adhi L. Двойка Indonesia, 25 ноември 2014 г.
good hotel

good location, helpful staff, clean
8,7
I have pleasant stay here.. The room was really comfy and big.. But the toilet is a bit rusty here and there maybe because the building was a bit old
Tammy S. Самостоятелно пътуващ Indonesia, 23 ноември 2014 г.
Great location

Location, clean and good staff
9
I like the hotel that conects with abmall
Ramli I. Семейство с малки деца Singapore, 23 ноември 2014 г.
Hotel very close to amenities

Close proximity to shopping centre, location, cleaniness
8
Enjoyable stay. Close to the huge Tungjungan Shopping centre.
Iaen L. Пътуващ по бизнес Singapore, 22 ноември 2014 г.
only good location

location, next to mall
6,7
Abit dated hotel, the bar was so so with loud music meant for locals. Plus point is next to shopping centre
Tedy G. Семейство с малки деца Indonesia, 20 ноември 2014 г.
Nice

Comfortable room, good location, near with the shopping centre
2,7

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