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Всеки път, когато клиент на Agoda освобождава хотел, ние му изпращаме имейл с молба да напише отзив за своя престой. Това е единственият начин за изпращане на отзиви. Всеки отзив трябва след това да бъде одобрен от нашия редакторски екип преди да бъде публикуван на уебсайта на Agoda. Затова, за разлика от много други туристически сайтове, ВСИЧКИ отзиви за Agoda са проверени и автентични.
Въведете датите на Вашето пътуване, за да проверите наличността и да резервирате този хотел

Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Майжен Сунгконо, Сурабая, Индонезия 60189 (покажи карта)

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по-рано : Somerset Hotel

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Местоположение: Майжен Сунгконо Брой стаи: 432
Безплатна Wifi връзка

Последни отзиви от клиенти

Изберете тип турист

 

Добър

7,3

от 497 отзива

Съотношение цена-качество
7,2
Местоположение
7,6
Работа на персонала
7,4
Състояние/Чистота на хотела
7,2
Комфорт/Стандарт на стаята
7,4
Храна/Хранене
7,2
Всички отзиви (497)
Aleksey A. Самостоятелно пътуващ Russia, 07 февруари 2013 г.
Красивый отель и приветливый персонал

Хорошие номера, бассейн, высокий уровень сервиса
10
Понимающий персонал: решали любые запросы, давали консультации, что где в городе. Отличный ресторан.
Restaurant Tip: Если ночью захочется поесть, то в пешеходной доступности только Макдональдс.
Antanius W. Група Indonesia, 14 октомври 2012 г.
Hotel dekat pintu toll masuk surabaya

tidak ada fasilitas yang menarik, standar hotel normal
6,7
Front office yang ramah, Bell boy rajin, layanan room service cukup cepat
Shau K. Пътуващ по бизнес Malaysia, 21 февруари 2014 г.
Standard Hotel and value for money

Great Breakfast, Clean Room and Easy Access to Airport
8,3
Comfortable room with great buffet breakfast which mixed with local cuisine and western breakfast. Location easy to access to airport but nearby no shopping mall. Enjoyable stay with good value for business traveler.
Gunawan J. Пътуващ по бизнес Indonesia, 19 февруари 2014 г.
just standard

we can eat as much as we can without bothered by staffs
5,7
room was not available when I came, though I have asked when did my reservation
Michael M. Група Australia, 09 февруари 2014 г.
A Nice Hotel

Clean, with a nice bar and restaurant
8
The rooms are comfortable and the pool is very nice.
Andrew M. Самостоятелно пътуващ Australia, 08 февруари 2014 г.
Great place to stay - real value for money

Friendly staff, great rooms and prompt service at a really affordable price
8
Michael Y. Пътуващ по бизнес Indonesia, 07 февруари 2014 г.
The Superior isn't superior

Convenient toll road access, centrally located, good breakfast
5
I was thoroughly disappointed with the superior room I was given. Leaky toilet that ran all night, the music pounding outside in a nearby village till midnight, the bed bugs and/or itchy sheets, very difficult wifi access. The room number was 301 and out of 10, I'd rate this room a 1. All this, for $30 more than other hotels in the area. Yes, breakfast was good. The Pyramid bar is good also, good food, even better band, pool tables. Ask specifically for the newly renovated rooms, go for at least the deluxe. Paid through the nose on this stay.
Lip O. Пътуващ по бизнес Singapore, 26 януари 2014 г.
Convenient and price worth while.

Great buffet breakfast, good location and near shops
7,3
Was decent and comfortable. Fantastic local and western mix buffet breakfast . It has a decent bar with local bands too. What I really like is that it is smack in the city and just 10minutes from golf course. Enjoyable stay especially worth the money for a business hotel.
Anthony S. Двойка Indonesia, 26 януари 2014 г.
Just An Average Hotel

Nice Bed, Clean Carpet & Good AC
4,7
It was a good stay until last day when we had a terrible experience. In the morning hours on Sunday, on 26 Jan 2014,, the cleaning service guy was directly knocking the door without ringing the bell, then followed by opening the door in seconds. We were shocked because it sounded like a robbery action. Luckily, we locked the door doubly, otherwise this cleaning service guy was able to enter without our approval! I then directly & quickly went out from the room to check who the person was, and he was a guy! Following this accident, my wife was extremely shocked as well as myself, but we managed well to maintain our calmness until we checked out at 12:00AM on that Sunday, 26 Jan 2014. We then reported this unprofessional action by this cleaning guy to the Receptionist, and this female receptionist took notice of our complaint. Be frank, this silly happening in Somerset makes us think twice whether to stay again in Somerset in the future!
Anthony S. Пътуващ по бизнес Indonesia, 26 януари 2014 г.
Good Choice of Breakfast

Location, Breakfast & Cleanliness
5,3

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